April 30, 2008
A collections session next with folks from Adeptra, Fair Isaac and GE Money talking about GE’s vision for virtual collections. The collections environment is extremely bad this year with massive growth in the need for collection agents. Delinquencies are up, problems are up, consumers are stressed. Scores are worsening (credit profiles are worse), payments are [...]
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April 7, 2008
Next up is a business session on the impact of technology on business. The good news is that the IBM wireless is working in this room and I have managed to find a power outlet (though not without moving a chair and sitting under the loudspeakers).
Mark Chapman of IBM’s Business Services Strategy group introduced the [...]
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