Posts Tagged ‘underwriting’

12th February 2009

DIALOG closing thoughts – better decisions for a smarter planet

One of the best things about being at DIALOG was the opportunity to meet a bunch of ILOG customers and learn how they are making better decisions in their organizations. It seems to me that every one of these customers is, in a very practical way, helping to build a smarter planet. The first group [...]

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posted by James Taylor in Business Rules, Decision Management, Optimization | Comments Off

5th February 2009

DIALOG Improving Customer Experience in Health Insurance

Gerhard Hausmann presented on Barmenia and their use of business rules to improve customer experience. Barmenia is a private health / life insurance company in Germany with more than 2M contracts and 1.5Bn Euros in premiums. Been in business since 1904 and still have contracts that date back to the last century. In Germany there [...]

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posted by James Taylor in Business Rules, Decision Management | 0 Comments

30th October 2008

Building Blocks of Decision Management

Michele Edelman of Discover presented on Building Blocks of Decision Management: “Tools to Rule”. Michele spends a lot of time educating people inside Discover and her team use sources like McKinsey to show executives why EDM matters. For instance, a report on top 10 macro-economic trends:

Centers of economic activity will shift profoundly not just globally [...]

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posted by James Taylor in Analytics, Business Rules, Decision Management | 1 Comment

28th October 2008

Rules and Process Management for Insurers

Chubb has been working with Blaze Advisor to automate a number of decisions. They began with specialty lines underwriting (automated renewals), claims severity calculation and work queue assignment. Current focus is on integrating predictive models and some legacy modernization.
The automated renewals project reduced the time to make renewal rule changes from 3-6 months of IT [...]

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posted by James Taylor in Business Rules, Decision Management | 1 Comment

30th April 2008

Live from InterACT – An Enterprise Decision Engine for Originations

Wednesday begins with Antonio Paulo Conde from Citibank Brazil talking about an enterprise decision engine for originations in their retail bank.   Measuring and understanding the risk of new financial products is important and became more so as the sales teams gained more negotiation power. To address this Citibank used Blaze Advisor to build an [...]

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posted by James Taylor in Business Rules | 0 Comments

28th April 2008

Live from InterACT – Insurance in the 21st Century

After lunch I joined the Insurance track and listened to Don Light of Celent (who wrote this nice paper some time ago) and Mike Gordon of Fair Isaac. Mike started and his first slide was headlined “survival of the fittest” which seems like the right headline! There is clearly a lot on in insurance these [...]

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posted by James Taylor in Analytics, BPM, Business Rules, Decision Management | 0 Comments

4th February 2008

Using EDM to reduce and control business costs

First post in my series of posts on using EDM to thrive in a recession. Let’s start with the easy stuff – companies always look to reduce and control business costs in a recession so how can EDM help you do this?

One of the costs many businesses carry, almost without thinking, is a certain level [...]

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posted by James Taylor in Analytics, Business Rules, Data Mining, Decision Management, Strategy | 0 Comments

24th October 2007

Live from Business Rules Forum – Reaping the Benefits of Rules through SOA and Business Rule Management at Travelers

Alan Weiss of Travelers and Brian Stucky of InScope presented on Reaping the Benefits of Rules through SOA and Business Rule Management at Travelers. Travelers is a Fortune 100 insurance carrier and Alan is part of a group focused on moving control over processing into the business. The key purpose of business rules in this [...]

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posted by James Taylor in Business Rules, Decision Management | 0 Comments

24th October 2007

Live from Business Rules Forum – True Adventures in Business Rules.

Paul Armborst, someone I have known for a long time, was up after lunch talking on True Adventures in Business Rules. Paul is from Westfield Group, a top 50 insurance company based in Ohio. Back in the 1990s needed to transform their business – from a mainframe/back office company to one where agents could serve [...]

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posted by James Taylor in Business Rules | 1 Comment

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