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Check out my Information Management Column

January 17, 2012

I have recently begun writing a column for Information Management magazine and a new one just published. The magazine is now completely online at www.information-management.com/ and you can follow their twitter feed @infomgmt. Here are my columns so far:

Requirements for Advanced Analytics
How to use decision management techniques to effectively gather the requirements for data mining and predictive [...]

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Start with decisions not with business rules

January 4, 2012

An interesting discussion started on twitter this week with @BigBlueMilky saying “Decision Management is so much more that just using business rules” – something I strongly agree with. @JeffreyGoodReq followed up by adding “But you must start with business rules” and, when I disagreed and said you must start with Decisions added “rules = context [...]

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What, really, is the business of a mortgage broker?

July 11, 2011

Thanks to @susanliza1 I saw a tweet from @ArthurAranda of Hudson City Savings in which he said
The business of a mortgage broker is knowing numerous & complex lending rules, regulations, procedures, & policies. It is not for everyone.
Given what I do – helping companies build decision management systems – this is interesting to me. Is [...]

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Webinar – The Briefing Room with Attivio

February 8, 2011

[ February 15, 2011; 1:00 pm to 2:00 pm. ] I am interviewing Sid Probstein of Attivio as part of the Virtual Circle Briefing Room series on Tuesday February 15th at 4PM ET. Attivio will be talking about their unstructured text analytics capabilities and we’ll talk about how you can bring structured and unstructured data together for better analytics. Q&A with the twittersphere too.

This event [...]

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Flexible yet permanent – the power of business rules

May 18, 2010

Syndicated from ebizQ
Sapphire, SAP’s big show, is on this week and I have been following the twitter stream (I was invited but couldn’t make it). Merv Adrian (@merv) had a sequence of posts about some SAP customers (Shell and Unilever) that really struck me:

Shell … “Once you pour electronic concrete, it’s hard to get out.”
Unilever: [...]

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Some thoughts on SAP/Sybase, CEP and decisioning

May 13, 2010

There have been a number of twitter conversations around the recent SAP/Sybase news that make me want to write more than 140 characters in response. These fall into three main categories:

Does the announcement have an impact on those considering decision management strategies
What, exactly, do mobile workers need and does Sybase deliver this for [...]

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Removing decisioning from the SDLC

September 4, 2009

Syndicated from ebizQ
My friends at IDIOM had a great tweet today – @Intelligentform said:
#Decisioning objective:nothing less than the removal of decision management from the SDLC – automated decisions should be managed as content
I retweeted it (I’m @jamet123) but I thought it warranted a longer blog post about why this is a good idea and how [...]

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CEP = event correlation + decision management

September 2, 2009

There has been a lot of twittering between some of my colleagues (@CMatignon, @mgualtieri, @johnrrymer, @NeilRaden) around rules, decisioning and CEP. As such I thought I would write a quick blog post on the topic as it seems to me that the reason for confusion and for some of the back and forth I see [...]

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How many degrees of separation are there between your developers and users?

July 15, 2009

James Governor of Redmonk shared a great tweet today (he is @monkchips)
@dhague: 6 degrees of separation between developers and end-users is 3 too many. It’s hard to keep users happy with that disconnect
Now here’s one way to think about the degrees of separation between your users and your developers:

Users tell an analyst what they want
The [...]

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Treat your customers as people by managing customer treatment decisions

November 7, 2008

Great comment from monkchips on twitter today:
the key to customer relationship management is to treat your clients as people rather than accounts. everything else follows from that.
Of course the challenge is how to make sure that all the people who work for you and all the systems your clients use do this. While you can [...]

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Live from the Intalio User Conference – Green BPM

June 17, 2008

First session is Doug Neal from CSC on “New Aspirations for BPM – Green and Global”. Doug took us back to 2001 when BPM was new and reminded us that the driver was a need for change (that could not be supported by the ERP systems of the time). How we manage change has [...]

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Social Media at InterACT 2008

April 25, 2008

Next week is InterACT and I will be blogging. You can also follow what I post, and what anyone else attending posts, at these locations:
Hastags – http://hashtags.org/tag/interact2008/
Eventtrack – http://eventtrack.info/index.php?t_event=interact2008

Both have instructions about how to add you own posts/twitter streams to the collective so if anyone attending is on twitter etc, let me know

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Changes to the blog

March 6, 2008

I made some changes to the blog last night and this morning – sorry if you had any difficulties. Here’s what I changed:

Added “Share This” linkAllows you to share the post/page with social book marketing sites or email it to someone. Clicking on the icon creates an in-screen selection window, the link takes you to [...]

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