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Ginni Rometty kicked off day two of the IBM Interconnect conference, with a pitch that cloud is changing IT, business and indeed society. Cloud, and the IBM Cloud in particular, she says will allow a new generation of business and change the world. Cloud is already 17% of IBM's business and clearly Ginni sees this [...]

We have just posted a great new case study on the power of decision modeling with a story from the Finnish Tax Authority. In Decision Modeling Closes the Gap Between Processes and Business Rules at the Finnish Tax Administration, Timo Laukkanen, Process Director at the Finnish Tax Administration (FTA), describes how decision modeling has filled [...]

This session is focusing on three specific functional areas - customer intelligence, financial crimes/fraud and risk management. Customer Intelligence The landscape of Customer Intelligence involves the growth of empowered consumers thanks to the proliferation of channels, the explosion of data and the evolving CMO role as they have to balance analytical and creative. SAS's vision [...]

IBM clearly realizes that people, process and technology all must go together to deliver value. This means that clients need both software and services and was the subject of this next session. Business Analytics and Optimization is a segment that crosses hardware, software and services at IBM. IBM is committed to growing this business from [...]

Operational Intelligence Panel

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance - one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

IBM IMPACT 2011 Day 2 Keynotes

Steve Mills kicked off day 2 to talk about the kind of IT architecture that supports business agility. Your IT architecture, he says, must enable business processes run reliably and securely across application silos. Business must own their processes and their data, not have them be subsumed into siloed packaged applications. IT must enable these [...]

SAS Vertical Strategy

Focus of the presentation from Russ Cobb was Banking, Insurance, Retail and Government. Banking first. Lots of releases this year primarily around Enterprise Risk Management, Governance Risk Compliance, Customer intelligence, fraud and financial crime solutions. Key customer issues for SAS in banking: Customer Growth How do you identify, grow and manage your most profitable customers. [...]

Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He began by pointing out that there is a difference in how public sector organizations use BI - a focus on service delivery not profits, on taxpayers not customers, enforcement campaigns not marketing campaigns and so [...]

Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He began by pointing out that there is a difference in how public sector organizations use BI - a focus on service delivery not profits, on taxpayers not customers, enforcement campaigns not marketing campaigns and so [...]

Syndicated from Smart Data Collective Thomas Rose-Bolden from TaxBrain and Joshua Koran of ValueClick presented on visitor targeting. Joshua started discussing targeting. Online marketers try to reach the right visitors in the right context with the right message. A good result for clicking on a banner ad is 1 out of 1,000 so the click [...]

Mr Obama, smarten these systems!

Like millions of my fellow Americans I listened to our new President today. As I did I was struck by the opportunities for decision management to deliver the smarter systems that will be critical with some of the priorities President Obama laid out in his speech. There were four commitments he made that struck me [...]

I missed a session from longtime ILOG customer eBay but then I attended one on Agile Tax Management Using Rules and BPM by the Tax Administration Service of Mexico and EMC. The project being discussed was very successful, they say, and based on a combination of EMC's BPM tool (Documentum) and ILOG's rules. SAT, the [...]