JT on EDM

Sandy Carter, Tom Rosamilia and Steve Mills led a press conference on their key announcements. IBM feels strongly that it has really got the experience you need for BPM and SOA. For their Dynamic Business Process and Models they have 5,000+ engagements and are #1 in BPM market share according to Gartner. They have research [...]

Well here we are at another IMPACT. The event has 5,000+ attendees. Keynotes begin with some humor from Billy Crystal. Steve Mills got the serious section kicked of by reminding us that technology is so pervasive it is easy to forget what we rely on it for. Billions of transistors, billions of people connected to [...]

One of IBM’s big initiatives is their focus on a smarter planet. One of the ways IBM could really use ILOG is to make the construction of smarter systems (or smart (enough) systems) easier and faster. To illustrate what I mean I took some quotes from Sam Palmisano’s Smarter Planet speech
our world is becoming instrumented

Absolutely [...]

Like millions of my fellow Americans I listened to our new President today. As I did I was struck by the opportunities for decision management to deliver the smarter systems that will be critical with some of the priorities President Obama laid out in his speech. There were four commitments he made that struck me [...]

Steve Cranford of PwC wrote an interesting piece called Bringing Order to Chaos (brought to my attention by Alan over at Tibco) that made me think. Steve’s focus is on the next software suite for enterprises (something he calls an Intelligent Business Performance Platform) consisting of business intelligence, business process and business rules. Reading this [...]

I just finished reading The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs and I can’t recommend it too highly.
This is a tremendous book laying out a systematic approach for better customer service. Predicated on the idea that customers want your product to “just [...]

Well today was Earth Day – you knew that, I hope. I knew because last week I was at John Muir’s house with a wonderful group of 4th/5th graders doing a simulation of his period. So, in the spirit of Earth Day, how are Enterprise Decision Management and Smart (enough) Systems “green”?

If your marketing systems [...]

I am often asked the question in the title – what is a smart (enough) system? Here’s the list we use when we talk about it:

Operational
While one can make systems of all kinds “smarter” we are talking about making operational, transactional, high-volume, typically customer facing applications smart enough to be useful.
Real-Time
As a result we talk [...]

This was my session. You can get a PDF of my slides or View them on SlideShare.

Neil and I are both speaking at the DAMA International Symposium & WILSHIRE Meta-Data Conference March 16-20, 2008 in San Diego. Our sessions are both on Tuesday March 18th:

James – Business Rules, Decision Management and Smarter Systems
Neil – Tainted Truth: Understanding Industry Surveys

There’s a discount price until Feb 8th. We would love to see you [...]