Posts tagged as:

Smart (Enough) Systems

Great event, nice little discount

September 3, 2008

There is a great conference coming up October 26-30 – not only are Neil and I Co-Chairs but readers of the blog can get a discount. We are presenting twice – A Pre-Conference Tutorial Succeeding as a Decision-Centric Organization and a Keynote Competing on Decisions. Because of this you can get [...]

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A reader asks – what makes a company ready (for EDM)?

August 27, 2008

A reader had an interesting question this week. As a comment to Using decision management to deliver intelligent business performance he asked “What makes a company ready?”. I suspect my closing line “The products are, mostly, ready. Whether companies are is another question…” prompted this.
So, what makes a company ready for enterprise decision management – [...]

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Is eBank the future of banking?

July 16, 2008

Thanks to my friends at Bankwatch I heard today about eBank in Japan. The bank is described in this nice article on swiftcommunity.net. What struck me about this was the focus on complete automation of decision making – not just the processes and information colleciton, but the decision making itself. Is this the person they [...]

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Should Enterprise Decision Management only cover automation?

July 11, 2008

The same reader who asked yesterday’s question had a second:
Do you see the terms “Enterprise Decision Management” and “Smart Enough Systems” concerned mostly with the automation of decisions — which means really only covering strictly operational and appropriate tactical decisions.
The term “Enterprise Decision Management” to me suggests a broader definition, one that I would expect [...]

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Book Review by Ade McCormack

June 30, 2008

Ade McCormack, author of The IT Value Stack (reviewed previously) and columnist at the FT in England, just reviewed the book for this blog. You can read his review of Smart (Enough) Systems over on his blog.

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Neil presenting in the smart semanticsâ„¢ series on data integration: what’s next?

June 5, 2008

Neil Raden, Co-Founder here at Smart (enough) Systems, is joining John Russell, Chief Scientist of   expressor software on June 19, 2008 at 2 p.m. ET
Here’s the blurb:
Today’s data integration (DI) tools claim to offer significant benefits in implementation and ongoing support. However, design and specification consume much of the effort in a DI project. [...]

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James and Neil presenting at Intalio’s user conference

May 20, 2008

The folks at Intalio invited us to speak at their user conference June 17-18. We are presenting on Applying Decision Management to Make Processes Smarter, Simpler and More Agile on the first day. We would love to see you there so drop by and say hello if you are attending. Also we have a discount [...]

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Your chance to blog and win!

May 8, 2008

Tony, over on the Decision Support Analytics blog, is running an interesting competition and the prizes have just improved – Neil and I offered a signed copy of our book to add to his list of potential prizes. You can check out the details here. I plan to write a couple of entries soon and [...]

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Gartner, BI and Smart (Enough) Systems

May 5, 2008

Two of Gartner’s smartest analysts – Kurt Schlegel and Gareth Herschel (shameless plug) – just published an excellent little paper called “Business Intelligence and Decision Making“. This paper was one of Gartner’s Strategic Planning Assumptions and the (free) summary says:
A subset of organizations that seek a competitive advantage will evolve the primary role of their [...]

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Here’s how to use EDM to support Earth Day

April 22, 2008

Well today was Earth Day – you knew that, I hope. I knew because last week I was at John Muir’s house with a wonderful group of 4th/5th graders doing a simulation of his period. So, in the spirit of Earth Day, how are Enterprise Decision Management and Smart (enough) Systems “green”?

If your marketing systems [...]

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Howard Dresner recommends the book

April 10, 2008

Howard Dresner, now independent but previously of Gartner and Hyperion and one of the leading voices in the Business Intelligence and Performance Management space listed Some good sources and included our book and our blogs (this one and Neil’s on Intelligent Enterprise). Thanks Howard.

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iRobot – Elite CRM, stupid returns system

April 2, 2008

This review in destinationCRM of iRobot’s automated customer service system – in which the system was given a 2008 Elite award – reminded me of an experience with a different iRobot system. iRobot’s return system is less award-worthy. Let me take you back a few months…
At Christmas I took advantage of an iRobot offer to [...]

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Gartner BI – wish I was there

April 1, 2008

I was checking out Doug Henschen’s interview of Kurt Schlegel – Gartner BI analyst – and page 2 was particularly excellent. Kurt clearly understands the value of being decision-centric and the need for BI to broaden to include rules and predictive analytics. And he plugged the book too, which is always appreciated. It’s a pity [...]

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Want EDM Success? How about a recipe for that?

March 28, 2008

Mike Kavitz had a great post on his blog today Want SOA Success? Try this Recipe. I really liked the article, not least because it was clearly based on hard-won experience on Mike’s part. Reading it I saw how similar an Enterprise Decision Management or EDM success recipe would be.

Research the living daylights out [...]

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What IS a smart (enough) system anyway?

March 27, 2008

I am often asked the question in the title – what is a smart (enough) system? Here’s the list we use when we talk about it:

Operational
While one can make systems of all kinds “smarter” we are talking about making operational, transactional, high-volume, typically customer facing applications smart enough to be useful.
Real-Time
As a result we talk [...]

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Live from DAMA – Re-Thinking Search in a Web 2.0 World

March 19, 2008

First session today is Jayne Dutra of NASA on Re-Thinking Search in a Web 2.0 World. Jayne started by going over some of the basics, talking about web 1.0 with portals/websites/search moving to Web 2.0 with blogs, wikis, RSS, social networking and community portals. She used a Mills Davis slide that talked about web 3.0 [...]

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Live from DAMA – Business rules, decision management and smarter systems

March 18, 2008

This was my session. You can get a PDF of my slides or View them on SlideShare.
Previous in series Next in series

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Has Business Intelligence Outlived its Usefulness?

March 3, 2008

I saw a post with the title “Has Business Intelligence Outlived its Usefulness?” on Colin White’s blog and my first reaction was one of shock. On reading it, however, I see that Colin is taking aim not at BI in general but at the use of the phrase – a narrower and easier target!
I do [...]

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Podcast featuring James, Neil and Smart (enough) Systems

February 28, 2008

CS TechCast is a podcast series released every Monday hosted by Eric Johnson, Eric Beehler, and Josh Jones. Each week they discuss the latest Information Technology trends and news, and bring you interviews with key members of the IT Community. This week they included a nice little interview with me and Neil about Smart (enough) [...]

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Using EDM for ‘Long Tail’ Algorithms

February 19, 2008

I saw this post recently – “The fat tail will be human, the medium tail social, the long tail algorithmic” – in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]

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