services

A reader asks – what makes a company ready (for EDM)?

August 27, 2008

A reader had an interesting question this week. As a comment to Using decision management to deliver intelligent business performance he asked “What makes a company ready?”. I suspect my closing line “The products are, mostly, ready. Whether companies are is another question…” prompted this.
So, what makes a company ready for enterprise decision management – [...]

Read the full article →

First Look – Tibco ActiveMatrix Service Performance Manager

August 8, 2008

I got a briefing this week from my friends at Tibco about their Service Performance Manager product released a couple of months ago. The product is a big step along the road to what some call “autonomic computing” in that it provides dynamic and automated monitoring and correction of service levels in a service-oriented world.
The [...]

Read the full article →

IBM, SOA and Business Rules

August 7, 2008

Well it seems that IBM believes in business rules too. I was reading SOMA: A method for developing service-oriented solutions which I found thanks to Eric Roch’s post on IBM’s SOA Methodology anda couple of things struck me:

Business rules get called out explicitly both in the meta model Eric shows and in the overall flow. [...]

Read the full article →

Bringing IT from the Back Office to the Boardroom

May 21, 2008

Marta Foster from Proctor and Gamble gave this presentation. Marta has been at P&G for 30 years and is now in charge of their IT operations. P&G is well known and is the largest consumer products company in the world with over $80B in sales. They have 138,000 employees, 200 brands in 160 countries and [...]

Read the full article →

Why Events Matter To The Business

May 20, 2008

Last session of the day (also blogged on paper) was Charles Brett on Why Events Matter To The Business and what this means for application development professionals. I heard Charles talk on a similar subject at the IBM IMPACT event -Live from IMPACT – Business Event Processing.
While many more business and IT people are [...]

Read the full article →

Live from InterACT – Building a Decision Engine

April 28, 2008

Next up was Chris Collard of Dell talking about building a decision engine. Chris had done an implementation at Dell Financial Services and was sharing some of his experience with replicating that at Dell. Chris talks about decision engines as full decomposed applications – data, process and logic all externalized. Chris’ central thesis is
Effective Decision [...]

Read the full article →

Here’s my contribution to the IT Services Stack

April 1, 2008

Jack van Hoof has a nice post this week on IT Services Stack: collaboration experiment in which he outlines an IT Service Stack and invites participation from those with opinions to try and flesh out a common set of definitions. I liked the overall stack but I have a couple of suggestions. Here are my [...]

Read the full article →