Posts tagged as:

services

Live from InterACT – Building a Decision Engine

April 28, 2008

Next up was Chris Collard of Dell talking about building a decision engine. Chris had done an implementation at Dell Financial Services and was sharing some of his experience with replicating that at Dell. Chris talks about decision engines as full decomposed applications – data, process and logic all externalized. Chris’ central thesis is
Effective Decision [...]

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Here’s my contribution to the IT Services Stack

April 1, 2008

Jack van Hoof has a nice post this week on IT Services Stack: collaboration experiment in which he outlines an IT Service Stack and invites participation from those with opinions to try and flesh out a common set of definitions. I liked the overall stack but I have a couple of suggestions. Here are my [...]

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