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First Look – Market Helm

January 11, 2011

Helm Interaction Management is a new company, founded in 2009, and focused on solutions related to inbound marketing and customer interaction management.  Helm has developed a suite of inbound marketing products designed specifically for the cloud. With Market Helm™ business users can quickly create and deploy very targeted messages into any customer- or agent-facing application.
Helm [...]

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First Look – in2clouds

September 29, 2010

in2clouds is focused on helping companies use Predictive Analytics to improve their business performance. Founded by MicroStrategy alumni and launched in 2009, in2clouds is a small company that has been working in hi-tech, financial services and retail. Seeing analytics as “the next big thing” they want to reduce the friction for mainstream adoption and help [...]

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First Look – Data Applied

January 13, 2010

I got a chance to chat with Data Applied, a new start up that, like Clario (reviewed previously), offers real data mining in the cloud. This product is aimed at business users and is a very data-centric, web-based application for visualization and data mining/deep analysis. They are targeting folks with hundreds of thousands of records [...]

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Intalio Cloud – BPM, CRM and appliances

May 19, 2009

Intalio hosted a launch today to position themselves as The Enterprise Cloud Company. Intalio turns 10 years old this year. They remain a privately held company with 500 paying customers and have passed 50,000 deployed sites in 52 countries. 35 employees and 20 contractors across 14 offices worldwide. Customers cover all industries and business is [...]

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Salesforce is getting smarter

March 19, 2009

Decision Management Solutions attended the Santa Clara Cloudforce 2009 event yesterday and heard CEO Marc Benioff present “Welcome to the Real-time Cloud” in which he introduced some great features in their spring 2009 release and demonstrated, once again, that salesforce.com is paying attention. Salesforce.com has clearly realized that the next step for enterprise [...]

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First Look – EpiAnalytics

February 23, 2009

I recently got a chance to discuss EpiAnalytics product offerings and see a brief demonstration. EpiAnalytics provides contact center analytics to improve customer service and technical support business processes using analytics (including text analytics) and decision automation to automate the manual analysis of leads and support emails. The results are then plugged into an engine [...]

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First thoughts on the IBM/ILOG announcement

July 28, 2008

I got a chance to speak with ILOG today and do some thinking so it’s time to write more about the IBM and ILOG announcement. As it is an acquisition of one publicly traded company by another neither company can legally say very much. As a result I, like everyone else, have a bunch of [...]

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First (second really) Look – LucidEra Update

June 16, 2008

LucidEra is an on-demand analytics company that seems to be growing fast, not least due to its integration with Salesforce.com through Appexchange. They sell mostly to mid size businesses with some departments at larger organizations. They emphasize simplicity, focused analytic applications and leveraging the CRM platforms companies already have.
I blogged about their first product before [...]

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