JT on EDM

I got a chance to get an overview of the latest release of Oracle Real-Time Decisions, 3.0. This is the platform for real-time decisions on which various applications (for call center, web etc) are built and sold as part of the Oracle Applications suite.
The vision of this product is to optimize “return on attention” – [...]

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Gary Cokins had a great post – Fill in the blanks: Which X is Most Likely to X? in which he identifies some great uses for predictive analytics.Increasing employee retention, increasing customer profitability and increased shelf opportunity are classic uses. What Gary does so well in this post, though, is point out that [...]

I got a chance to sit down with Rob Walker last week for an update on Chordiant Decision Manager. Rob covered some of the new features in Chordiant Decision Management 6.2 as well as some general background that has not appeared in any of my posts before (check out First Look – Chordiant Decision Management [...]

ILOG and XM presented on optimization and business processes. Optimization in this context is about mathematical optimization aimed at decision support or Operations Research. Creating plans and schedules to optimize use of resources. Optimization helps business create best possible schedules or plans, explore their alternatives and understand trade-offs between conflicting goals. For instance, how much [...]

SPSS Inc. likes to say they focus on helping customers capture all the information they need, predict outcomes and then, using their Decision Management products, act on these insights by embedding analytic results into business processes. Within this family, the PASW Decision Management tools add actions, business rules, to analytics to enable action to be [...]

A little while ago I got an update from Unica. While Unica may seem like a slightly tangential topic for me it actually is not. Not only do I think that many efforts to adopt decision management start with customer marketing decisions (Unica’s focus as part of Enterprise Marketing Management) but Unica has done a [...]

I got a second look at VNI’s product this week – I took a first look last year. VNI has been continuing to OEM its products to folks from around the world. Their customers are in many different areas like Investor Analytics (SaaS for financial risk management optimization), Moore Nanotechnology Systems machinery and RiskMetrics Group [...]

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Last week I posted a couple of times about my impressions from the SAS Global Forum. In one post I said that “SAS customers talk about the great results they get when they put their predictive analytics to work in operational systems” so I thought I should expand on that a little, using [...]

I got a second chance to chat with the folks at Truviso recently. Truviso was founded after a Professor and his PhD student, at Berkeley went back to the fundamentals of data management and predicated that in a world of highly interconnected objects it would be necessary to eliminate the batch-centric database process of “store [...]

Tobin Gilman of Oracle presented on Oracle’s BI Strategy. Oracle views Enterprise Performance Management and Business Intelligence as coming together over time and has a single strategy. They see ERP and CRM as having enabling operational efficiencies by driving a process-centric view across silos. Clearly BPM has completed this transition. Yet management processes – reporting, [...]