JT on EDM

A reader had an interesting question this week. As a comment to Using decision management to deliver intelligent business performance he asked “What makes a company ready?”. I suspect my closing line “The products are, mostly, ready. Whether companies are is another question…” prompted this.
So, what makes a company ready for enterprise decision management – [...]

Frank posted some great comments on Here’s how to get started with decision management the other day and made me think about this, often very severe, problem. As Frank put it:
How do you overcome the moral fear some organizations have when they realize 40-80 percent performance improvements come at 40-60 percent less personnel; so if [...]

Next up was Chris Collard of Dell talking about building a decision engine. Chris had done an implementation at Dell Financial Services and was sharing some of his experience with replicating that at Dell. Chris talks about decision engines as full decomposed applications – data, process and logic all externalized. Chris’ central thesis is
Effective Decision [...]