≡ Menu

process

I blogged a little about the tech preview of IBM’s Operational Decision Manager – Advanced product when I was at IMPACT and I recently got a full briefing on the new ODM Advanced release. ODM Advanced has been under development for about 2 years with early access for customers back in late 2013 and technology [...]

Decision modeling as part of the requirements phase or iteratively during agile projects makes it easier for business users to fully participate in Drools implementations and maintenance. If you missed our webinar, Engaging Business Users with Drools, the presentation and webcast are now available. In the webinar Mariano De Maio, CTO of Drools experts Plugtree and I present how [...]

I am giving a webinar with Emericon on October 29 at 2pm ET/11am PT on Making Decisions at the Velocity of Change Many leading organizations see the need to align business and IT to better meet market demand. The velocity of change is continually increasing and organizations are expected to keep pace to stay competitive and [...]

Next up at the IBM Watson Analytics Cloud announcement is a partner panel with SugarCRM, AVENT and Truven Health Analytics: AVENT is a global technology company with a deep services company with a group focused on using analytics. SugarCRM is a CRM software company focused on helping businesses create extraordinary customer relationships. Truven Health is focused on using [...]

I am giving a tutorial on Decision Modeling with DMN: Extending BPMN to Decisions, Business Rules and Analytics at this year’s Building Business Capability conference in the afternoon of Sunday November 2. Decision Modeling has recently been added to the Business Analyst Body of Knowledge® Guide v3 while a new standard, the Decision Model and Notation [...]

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

Jeffrey Kuhn from BNY Mellon came up to talk about business transformation in the face of unprecedented and accelerating change. Technology is changing what is possible and allowing new competitors to emerge while offering new distruptors at every turn. We need, he says, to use these challenges to drive transformation in our organizations and this is [...]

Next up an executive panel on digital transformation from the C-Suite with a CTO, a CIO and a CFO from Lloyds Bank, UnitedHealthcare and the FBI. UnitedHealthcare’s key element for digital transformation was a focus on members, consumers rather than on enterprise customers. For instance this means delivering customer service interactions that are not disjointed based on internal processes. [...]

PegaWorld 2014 – Vodafone

Next up at PegaWorld was a customer presentation from Vodafone. Vodafone is one of the world’s largest communications companies with 30,000+ employees and 400M customers across 30 countries. They have expanded from consumer mobile telephony to a broader portfolio of services (fixed and mobile, converged, enterprise and consumers).  This change has driven a need to serve multinational customers [...]

I am attending PegaWorld 2014 and we kicked off with the opening keynotes with a focus on becoming a digital enterprise.  New channels, more devices are driving an unprecedented degree of change according to Alan Trefler, CEO. Organizations must become digital by design, intentionally, focusing on three key areas: The power to engage with customers, [...]

I attended bpmNEXT a little while ago and gave a demonstration of Decision Modeling for Simpler, Smarter, More Agile Processes. This was a live demonstration of DecisionsFirst Modeler, our collaborative cloud-based environment for decision modeling and showed how the Decision Model and Notation standard works. In addition, I showed how teams can collaborate on these models, [...]

RapidMiner today announced a new Platform-as-a-Service offering for deploying and managing predictive analytic models in the cloud. RapidMiner consists of a Studio product for developing analytic models and a Server product that allows for collaboration, batch model execution and interactive dashboards etc. I have blogged about RapidMiner before and the product is in our Decision [...]

IBM announced Smarter Process last year, pulling a number of capabilities into a single story with a particular focus on customer centricity. This year IBM’s customers are very focused on growth – 60% of them say it is their top issue, up from 41% the year before. The Smarter Process team this year is focused [...]

I just presented on The Mobile Enterprise: Driving the Need for Better Decisions & Smarter Processes. Here are the slides: The Mobile Enterprise: Driving the Need for Better Decisions & Smarter Processes from Decision Management Solutions The consumerization of technology in enterprises, increasingly mobile employees and the demands of more social, mobile and connected consumers [...]

A very high powered executive panel – Bob LeBlanc, 6GMs and a Global Leader from GBS – took questions. No particular structure but here are some key takeaways: IBM has made, and continues to make, investments in a broad range of flexible cloud approaches supporting public, private, hybrid and localized cloud. It sees the flexibility [...]

Westech, a project to produce lower cost healthcare infrastructure that is part of the West Health initiative, is looking for a Drools/jBPM developer. The job is based in La Jolla CA and they are looking for a full time hire. West Health Institute is looking for a creative and hands-on jBPM Software Developer for an [...]

Lisa Kart, Roy Schulte and Teresa Jones of Gartner recently published Find the Best Approach to Decision Management. It’s a great piece and if you are a Gartner subscriber you should definitely read it and share it around your organization. Even if you are not you should seriously consider getting it from Gartner as it makes [...]

We recently completed a series of posts on the role of decision management in legacy modernization so I thought I would gather the various resources up in one place: First I wrote this piece with 4 reminders about legacy modernization. I followed up with a 5 step processs for decision-centric legacy modernization Claye Green or our partner [...]

I am presenting (demonstrating really) on Decision Modeling for Simpler, Smarter, More Agile Processes at bpmNEXT March 27. A live demonstration of DecisionsFirst Modeler, a collaborative cloud-based environment for decision modeling, will show how the Decision Model and Notation standard works. In addition, you’ll see how teams can collaborate on these models, how they can link [...]

After our successful webinar last week I wanted to highlight the various resources for those using Decision Management and Business Rules to develop compliant systems. Compliance, and the need to automate compliance across multiple processes and systems, drives many organizations to adopt business rules and Business Rules Management Systems. Combining this technology with a Decision Management [...]