performance management

Progress Software and Savvion

January 14, 2010

I got a briefing from my friends at Savvion and their new colleagues at Progress Software (Savvion is being acquired by Progress).
Progress has been positioning itself around operational responsiveness – responding to opportunities and threats in real time, to what’s happening right now: What are competitors doing right now and can we adjust pricing, what [...]

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First Look – Aha

January 14, 2010

I got a chance to catch up with Aha! recently. Aha! is based in the Denver Tech Center and was founded back in 2006. Aha!’s premise is that it is now possible to build analytics into a platform and to focus on how to operationalize predictive models and deliver analytics within business processes. Initial customers [...]

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Predictive analytics panel at Business Analytics Summit

November 16, 2009

I hosted a panel last week on predictive analytics at the Business Analytics Summit. I was joined by Richard Boire of the Boire-Filler Group, Jean-Paul Isson of Monster.com and Michael Berry of Data Miners (and author of Data Mining Techniques, one of my favorite Data mining books). I asked a series of questions and we [...]

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KPI framework for a competitive edge

November 12, 2009

I am hosting a panel on Predictive Analytics at the Business Analytics Summit and I got a chance to attend a session beforehand where Dave Stodder presented on performance management and Key Performance Indicators.
Dave began by emphasizing that performance management is both a business and IT issue and that it needs to [...]

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Some thoughts on rules, decisions, agility and more

October 9, 2009

Syndicated from ebizQ
I got an interesting comment on my recent post about the top 4 concerns of CIOs.
Joanne makes a number of points in her comment that I thought should be addressed:
a business rules engine is not nearly enough. What is needed instead is a means to model manage and measure the impact of a [...]

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Survive, thrive and capitalize with BPM

October 5, 2009

Jim Sinur introduced the session by describing how Gartner saw BPM being used to turn a cost reduction axe into a cost reduction scalpel during the recent recession – cutting more precisely. The current economic climate he says is “nirvana” for BPM and BPM is not perceived as a luxury but a necessity. The session’s [...]

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Decision Management Summit – early bird extended

September 22, 2009

I am the chair of the Summit and I am going to give …

A Keynote on Smarter Systems for Uncertain Times

A Tutorial on Maximizing the ROI of a Business Rules Investment with Decision Management

A Special Talk on Performance Management and Agility

The Early Bird rate for the Summit has been extended one extra week
PLUS there is [...]

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First Look – IBM and SPSS

July 1, 2009

I got a chance to catch up with the folks from IBM/Cognos to discuss their (fairly) recent announcement of a formal OEM relationship with SPSS for PASW Statistics (briefly reviewed here). I discussed their original, less formal, partnership previously. IBM Cognos has a long alliance history with SPSS, often working with them to co-sell into [...]

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Dashboards should do more than raise your blood pressure

April 24, 2009

Syndicated from BeyeNetwork
This headline came from a briefing I got from LucidEra about their spring release and was so good I just had to use it. Think about it – if all a dashboard does is stress you out and raise your blood pressure by telling you what’s wrong without giving you any help as [...]

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Business Analytics and IBM

April 15, 2009

Syndicated from BeyeNetwork
I participated in a panel at IBM’s launch of its new Business Analytics and Optimization service line this week. I wrote a quick post to go with the launch and having attended and heard the IBM folks talk about it and had a chance to talk with some of them I thought a [...]

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Facts not fears, confidence not certainty, critical thinking not wishful thinking

March 26, 2009

Syndicated from BeyeNetwork
Madeline Albright gave a great presentation at the SAS Global Forum in Washington DC this week. Several of her bon-mots are in the title but there were many others, some of which are below. Each of them struck me as relevant to readers of this blog:

Facts not Fears
Businesses all too often do things [...]

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Designing performance measurements to identify and reduce warranty waste

March 12, 2009

Doug Maddox discussed how Chrysler has worked on warranty waste and performance measures to help prevent and eliminate it. In the past, Chrysler had relied on Expense per Unit Repaired to monitor dealers but this was easily manipulated (high cost repairs could be hidden) and it drove adverse behaviors because dealers would refuse to perform [...]

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Two articles

February 25, 2009

Two articles from me that you might like to check out. First in Oracle’s Journal of Management Excellence 2009 February I have a Guest Commentary on The Overinstrumented Enterprise arguing that companies are investing too heavily in monitoring systems while under-investing in making those same systems manageable. This is similar to the argument I made [...]

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Making Better Business Decisions in 2009

January 7, 2009

Tom Davenport had an interesting post for 2009 – The Year Ahead: Make Better Decisions – and it prompted me to highlight a couple of things you should definitely be planning to do in 2009.

Make a list of the key decisions that drive your business
Conduct a decision audit, or hire me to, so you know [...]

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Oracle’s BI Strategy

December 2, 2008

Tobin Gilman of Oracle presented on Oracle’s BI Strategy. Oracle views Enterprise Performance Management and Business Intelligence as coming together over time and has a single strategy. They see ERP and CRM as having enabling operational efficiencies by driving a process-centric view across silos. Clearly BPM has completed this transition. Yet management processes – reporting, [...]

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Live from the EDM Summit – From Here to Agility

October 28, 2008

I am at the EDM Summit this week and will be blogging live from some of the sessions and posting random thoughts and comments in addition. Despite the difficult market conditions, attendance looks good with a nice full room for the keynote and attendees from 17 countries. This year’s event also has a dozen new [...]

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Using decision management to deliver intelligent business performance

August 5, 2008

Steve Cranford of PwC wrote an interesting piece called Bringing Order to Chaos (brought to my attention by Alan over at Tibco) that made me think. Steve’s focus is on the next software suite for enterprises (something he calls an Intelligent Business Performance Platform) consisting of business intelligence, business process and business rules. Reading this [...]

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The empire has less staff

July 29, 2008

Frank posted some great comments on Here’s how to get started with decision management the other day and made me think about this, often very severe, problem. As Frank put it:
How do you overcome the moral fear some organizations have when they realize 40-80 percent performance improvements come at 40-60 percent less personnel; so if [...]

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More thoughts on Decision Management and Performance Management

July 17, 2008

Gary Cokins posted How are Enterprise Decision Management (EDM) and Performance Management Different? in response to my original post What’s the difference between EDM and Performance Management. Gary takes me to task for a narrow perspective on performance management and, to some extent, he is right. Too often what I see described as performance management [...]

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What’s the difference between Enterprise Decision Management and Corporate Performance Management?

July 10, 2008

I really like getting and answering questions and a reader of the book asked me a good one today
What do you see as the difference between Enterprise Decision Management and Corporate Performance Management? I don’t see you really using them interchangeably, but I sense that you see them as more or less the same thing [...]

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