pattern

Here’s how a Decision Management System would manage review fraud

January 30, 2012

My eye was drawn to an article in the New York Time last week – For $2 a Star, an Online Retailer Gets 5-Star Product Reviews.  This article drew attention to the ongoing and growing problem of fake reviews. Like many of us I increasingly rely on reviews on sites like amazon.com or yelp.com to [...]

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First Look – IBM’s Next Step in Decision Management

October 6, 2011

IBM is announcing a new product and product positioning today. With the tag line “Turning Automated Decision Management into Real-time Operational Advantage” they have announced WebSphere Operational Decision Management.
This new product is an evolution of the market-leading business rules management system, WebSphere ILOG JRules BRMS, united with IBM’s WebSphere Business Events. It brings business rules [...]

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First Look – FICO Model Builder 7.2

August 18, 2011

Model Builder is FICO’s predictive analytic workbench remains focused on superior scorecard technology with advanced inferencing and reject inference (described in my review of Model Builder 7.1). Integration with the Blaze Advisor BRMS and integration for common variable libraries remains a largely unique feature. The focus of the newly announced Model Builder 7.2 is on [...]

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First Look – JMP Pro

August 10, 2011

I got my first look at JMP recently. JMP originally stood for “John’s Macintosh Project” apparently but is now a major business unit of SAS that has operated independently since 1989. It has about 180 employees and 250,000 users worldwide. The product has long since supported both Windows and Mac platforms and is a full [...]

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Gartner BPM 11 Closing Keynote

April 29, 2011

Daryl Plummer gave the closing keynote – “If I had a time machine”. He began by differentiating between science fiction and fantasy – science fiction being a vision of the future that is based on some extrapolation of currently understood science and facts. Fantasy is completely based on the whims of the visionary. What he [...]

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Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

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The BPM Scenario

April 29, 2011

Janelle Hill talked about the BPM Scenario and the role of BPM in creating intelligent operations. She had three things to cover – why is BPM more important than ever, business optimization and where to go next.
First, she reminded us of some key elements of BPM from Gartner’s perspective:

BPM involves a focus on processes as [...]

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First Look – Talent Analytics Advisor

April 20, 2011

I got a demo of the Talent Analytics platform recently. Talent Analytics is a company that develops solutions that provide relevant information to help companies anticipate the impact talent has on their business goals. Advisor, their platform, is a web-based SaaS platform.
At the top level the product allows one or more organizations to be managed [...]

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CEP and Decision Management

March 23, 2011

Paul Vincent of Tibco presented to the OMG Decision Modeling Notation day on the impact of event processing and real-time event handling on decision management. In particular the increasing need for true real-time, almost snap decisions. Tibco sees demand for these kinds of decisions across banking and trading, supply chains, telecommunications and more. Paul used [...]

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PARC Research – Exploiting unstructured data for predictive applications #pawcon

October 20, 2010

Bo and Lawrence from PARC presented some work on contextual intelligence research designed to exploit unstructured data for novel predictive applications. PARC is now an independent business unit focused on the Business of Breakthroughs, working with Xerox and with other companies. The new focus means they work on a wide range of problems and aim [...]

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New webinar – Trendspotting for growth

July 1, 2010

[ July 15, 2010; 10:00 am to 11:00 am. ] I am acting as host for a Smart Data Collective webinar “Trendspotting for Growth: Finding the patterns that lead to smarter action with Analytics” on July 15, 1 PM ET / 10 AM PT. You can register here and I hope to see you there.

As companies using analytics know, data is key [...]

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Analytics and IVRs

April 5, 2010

As regular readers know, IVRs are one of my pet peeves. Not because I want them all to have a button for a human but because I want them to be smart. I want them to use what they know about me to tailor the options, to predict what I am likely to do and [...]

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Pattern-based strategy #gartnerbpm

March 23, 2010

Cross-posted to ebizQ
Tom Austin opened day 2 with a discussion of pattern-based strategies. How, he asks, did the world get so many things so wrong- the financial meltdown, the growth of terrorism etc. Enterprises have an illusion that they control their own destiny, that business stability is the norm and that technology is the answer. [...]

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A story about the power of rules to improve analytic decisions

March 2, 2010

I was traveling in South Africa last week (keynoting BI 2010) and my favorite online payment system demonstrated not once but twice, why business rules are so valuable in analytic decision making. First their analytics triggered a fraud alert – presumably based on patterns of problems from South African IP addresses. As I was trying [...]

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First Look – Quantivo

February 11, 2010

I got a briefing from Quantivo recently. This is a company focused on behavioral analytics – uncovering patterns within the mountains of customer data that companies have – web analytics and point of sale data for instance. They help companies find these patterns, find the insight that they are not seeing with their current tools, [...]

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New IBM study on business analytics and optimization

December 9, 2009

IBM today released a new report on the progress companies are making adopting business analytics and optimization. The paper is called “Smarter decisions for optimized performance” (love it) and focuses on how companies are using analytics and optimization to “breakaway” – a sports analogy such as where a cyclist breaks away from the pack not [...]

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Malcolm Gladwell and judgment in an age of uncertainty #PBLS

October 29, 2009

Malcolm Gladwell took the stage to present next. Malcolm is the author of some great books (such as Blink, reviewed here, and Outliers). Gladwell began by noting that Vegas seems an odd place to hold a conference on analytics!
His first story was about art – a dealer brings a new statue to the Getty, a [...]

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SAS customers and fraud detection

October 27, 2009

Another customer panel courtesy of SAS. This one had Rex Pruitt from Premier Bankcard (I blogged about how Premier put predictive analytics to work and Rex presented at Predictive Analytics World), Chris Swecker formerly of the FBI/Bank of America, Cameron Jones SAS’ Chief Compliance Officer and was moderated by Ellen Joyner. Fraud, obviously, is a [...]

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SAS customers and optimization

October 27, 2009

Next up in my SAS day was a panel on optimization. Bobby Hull of BGF Industries and Bill Nowicki of the Carolina Hurricanes were joined by Larry Mosiman of SAS on a panel hosted by Tammi Kay George. BGF is a leader in high-end composites and textiles. The Carolina Hurricanes, of course, are an NHL [...]

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First Look – FICO Insurance Fraud Manager

October 20, 2009

I got a chance to catch up with Andrea Allmon of FICO to hear about their new Insurance Fraud Manager release (3.0 in July). This is a timely topic because of the debates around healthcare at the moment. In all the discussions about healthcare costs you never hear about the amount of fraud involved, yet [...]

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