operational decision

7 Innovative uses of analytics #pawcon

February 16, 2010

Eric Siegel’s keynote focused on new and innovative uses of analytics – asking the audience to focus on their most expensive operations, their greatest operational risks, their critical operational decisions.
Predictive analytics, he says, is a business intelligence technology that produces a predictive score for each customer or prospect – something scoring their risk of fraud, [...]

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Decision points

February 10, 2010

Syndicated from ebizQ
My friend Jerome had a post this week on finding decision points – the spots in a business process where you make a decision – that was prompted by discussions he and I had with a joint client. Jerome focuses on certain kinds of activities and the words that describe them like analyze, [...]

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Operational decision making as a corporate asset

January 27, 2010

Syndicated from Smart Data Collective
I often tell companies and other organizations that they should treat decisions and decision making as assets. In Smart (Enough) Systems, the book I wrote with Neil Raden, we said
Operational Decision Making as a Corporate Asset
If operational decisions must be made well for your organization to deliver on its strategy, they [...]

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Book Review – Analytics at Work

January 26, 2010

I received a pre-release copy of Tom Davenport’s new book Analytics at Work: Smarter Decisions, Better Results. The book is a follow-on to Competing on Analytics (reviewed here) and is a shorter, pithier book than its predecessor. Once again Tom collaborates with Jeanne Harris and this time Robert Morison of the Concours group. Where the [...]

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Other characteristics of decision-centric organizations

January 21, 2010

Syndicated from ebizQ
Decision-centric organizations also focus on automating, not just supporting, decisions. They use this focus to develop simpler, standard processes and to become more event-driven. With decisions at the forefront, organizations need to change their thinking about automation. Instead of regarding information systems as simple stores of information that people use, they need to [...]

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Decision-centric organizations focus on decisions

January 20, 2010

Syndicated from ebizQ
The first critical characteristic of a decision-centric organization, obviously enough, is a focus on decisions instead of processes or functions. The decisions an organization makes, the actions it selects from the possible alternatives are critical. Decisions are what make strategy real and drive results and performance against metrics. Implementing a strategy defined at [...]

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Risk is a transactional issue, not a quarterly exercise

December 8, 2009

In Risk Is Not a Quarterly Exercise; It Should Be a Way of Life Norman Marks asks an interesting and pertinent question:
Is your risk management program a quarterly exercise or a way of life in the business?
One of the most uses of analytics is in risk assessment – predicting fraud or credit risk for instance [...]

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Pervasive predictive analytics

November 20, 2009

After posting on the 10 analytic truths/myths earlier today I was reminded that I had not posted about Fern Halper’s post: Is it Possible to Make Predictive Analytics Pervasive?. I enjoyed Fern’s post and meant to blog about it but then got distracted. She makes the key points well – we increasingly do not need [...]

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Analytic truth and myth

November 19, 2009

Alison Bolen posted a nice list of analytic truths, or perhaps myths, on the SAS blog today and asked what people thought. I was, of course, unable to resist:

To make analytics successful, the CEO has to have a personal interest in it. MYTH
While it is true that the only companies I see who have made [...]

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Some thoughts on rules, decisions, agility and more

October 9, 2009

Syndicated from ebizQ
I got an interesting comment on my recent post about the top 4 concerns of CIOs.
Joanne makes a number of points in her comment that I thought should be addressed:
a business rules engine is not nearly enough. What is needed instead is a means to model manage and measure the impact of a [...]

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Decision management and the top 4 concerns of CIOs

September 29, 2009

Syndicated from ebizQ
I was reading an article on The top 10 CIO concerns and I was struck by the first four:

Business productivity and cost reduction
IT and business alignment
Business agility and speed to market
Business process re-engineering

It seemed to me, reading this list, that all four of these were concerns that could be addressed [...]

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5 ways to reduce cost with predictive analytics

September 17, 2009

Earlier this week I attended a local Business Intelligence SIG to hear Eric Siegel speak.  This was essentially a preview of Eric’s keynote presentation at Predictive Analytics World next month on reducing costs with predictive analytics.
Eric is giving a webinar with me as part of the Decision Management Solutions webinar series – Optimizing Business Decisions [...]

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Webinar: Optimizing Business Decisions – How Best to Apply Predictive Analytics

September 17, 2009

[ September 30, 2009; 10:00 am to 11:00 am. ] The second webinar in the series, this one on  optimizing business decisions with predictive analytics. Harnessing value with predictive analytics depends on some careful choices: What kind of customer behavior you predict and which operational decisions you automate with it. This webinar will guide you in making these choices, and cover a healthy dose of [...]

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Information led transformation with decision management

September 10, 2009

Syndicated from BeyeNetwork
I have been following the recent IBM announcements on analytics closely and have been struck by the increasingly decision-centric point of view being expressed. First there was the business analytics and optimization announcement with its focus on “action support” not “decision support”. The new analytic appliances with their focus on making it easier [...]

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Removing decisioning from the SDLC

September 4, 2009

Syndicated from ebizQ
My friends at IDIOM had a great tweet today – @Intelligentform said:
#Decisioning objective:nothing less than the removal of decision management from the SDLC – automated decisions should be managed as content
I retweeted it (I’m @jamet123) but I thought it warranted a longer blog post about why this is a good idea and how [...]

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Rules-based innovation

August 27, 2009

An old friend of mine, Anders Björlin, has just won a 2009 Humanitarian Impact award from The Itanium Solutions Alliance. The press release says:
Judges selected Kiwok of Sweden for its BodyKom(TM) Series remote ECG monitor. Deployed in conjunction with caregivers and health systems, BodyKom allows heart patients to live independently while their heart is monitored [...]

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Getting to Enterprise Application 2.0

August 26, 2009

On Monday I posted about Enterprise Application 2.0 and promised to return with some thoughts on how to get from Enterprise Application 1.0 to Enterprise Application 2.0. Let’s see:

Expose core elements as services
Identify and manage processes – hook up legacy and new services into new, more effective workflows
Find and automate decisions using business rules
Manage simple [...]

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First Look – Dynadec Comet

July 8, 2009

Optimization is one of the core technologies for Decision Management and an increasingly important one as the technology grows to handle more operational problems. Dynadec is one of the new players in this space and has what it regards as a game-changing optimization platform (Comet). Their intent is not simply to provide a new optimization [...]

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First Look – Accord

June 23, 2009

I caught up with David Ullman of Robust Decisions the other day. Robust Decisions has an interesting product called Accord aimed at helping with decisions. While it is not aimed at exactly the same kind of decisions as the systems I usually review, I like the product and think there is some interesting synergy between [...]

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First Look – myDials 3.0

June 8, 2009

myDials is a company focused on optimizing operational performance by delivering timely, relevant, actionable performance metrics, contextual information, guidance and “every person” analytics. On June 8th they announced myDials 3.0. myDials is focused on helping all employees focus on the monitor/analyze/adjust cycle that helps ensure that operations remain in synch with company strategies and plans. [...]

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