operational decision

Webinar: Analytics in Action: BPM and Intelligent Operations

January 29, 2011

[ March 10, 2011; 12:00 pm to 12:45 pm. ] I am giving a webinar on BPM and Intelligent Operations as part of the ebizQ BPM in Action series on March 10. Operational systems can certainly be made more efficient with BPM, but what about making them more effective? Increasingly, companies need intelligent operations that deliver a real improvement in effectiveness. BPM is the right [...]

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IDC: Decision Management Market at $10B by 2014

January 18, 2011

The folks at IDC (Dan Vesset, Maureen Fleming, Steve Hendrick, Henry Morris and others) have just released Worldwide Decision Management Software 2010–2014 Forecast: A Fast-Growing Opportunity to Drive the Intelligent Economy – the first ever market sizing for “Decision Management”. This is exciting – it’s great to have a leading research organization like IDC pull [...]

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Here’s how to put strategic thinking into action

January 6, 2011

I was reading this article on Have you tested your strategy lately? in the McKinsey Quarterly and I was struck by test 10: Have you translated your strategy into an action plan?
This struck me because one of the most persistent problems I see in corporate strategy is what I call the “make it so” problem. [...]

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Deploying Analytics with a Rules-Based Infrastructure at Predictive Analytis World San Francisco 2011

November 19, 2010

[ March 15, 2011; 4:45 pm to 5:30 pm. ]

I am speaking on Deploying Analytics with a Rules-Based Infrastructure at Predictive Analytics World San Francisco 2011.

An analytic model that is not in use has no value to an organization so analytic deployment is critical. And when analytic models must be applied to operational decisions – micro decisions about a single customer, a single claim [...]

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Workshop at Predictive Analytics World San Francisco 2011

November 19, 2010

[ March 13, 2011; ] ??I am giving my workshop “Driving Enterprise Decisions with Business Analytics” at Predictive Analytics World San Francisco. This workshop covers the principles of Decision Management, its application to critical business processes, and the appropriate use of available technology. We show you how to identify and prioritize the operational decisions that drive your organization’s success, introduce [...]

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Elements of Business Analytics

November 17, 2010

Syndicated from IIA
My friends at SAS, a sponsor of IIA, have a nice piece on their Knowledge Exchange – Elements of a Business Analytics Framework for IT. This lays out their view on the different kinds of decision types and maps them to decision frequency. Both in Smart (Enough) Systems and in my blog posts [...]

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Analytics – the new path to value: IBM/MIT Sloan study

November 10, 2010

IBM and MIT/Sloan recently published “Analytics – the new path to value“. This study had a lot of interesting points and was very decision management centric in my mind. Some thoughts:

The main challenges for companies adopting analytics were innovating to be deliver competitive differentiation and growing revenue.
Reducing costs, gaining efficiencies and profitably retaining and acquiring [...]

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Here’s why you should refuse requests for reports!

November 9, 2010

One of my favorite web analytics bloggers, Avinash Kaushik at Occam’s Razor had a great post recently – Rebel! Refuse Report Requests. Only Answer Business Questions, FTW. In this post he argues that web analytics professionals should refuse requests for reports like

How much traffic is coming to our website?
I want a conversion rate
I want a [...]

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Last three webinars in 2010 – Insurance, Analytics, Drools

November 2, 2010

We are wrapping up our webinar series on decision management and I wanted to make sure you knew about the three remaining webinars. These webinars are a great tool for you to learn more about predictive analytics, business rules and decision management in practice. There are more details on the events page [...]

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The three legged stool – business, analytics, IT

November 2, 2010

Syndicated from Smart Data Collective
I was inspired to write something this week on the need to get people to collaborate by a post Jim Harris wrote called The Business versus IT—Tear down this wall! and the response Gary Cokins made in That Wall Dividing IT and Users. Both Jim and Gary [...]

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Right Time Business Optimization

October 29, 2010

Syndicated from Smart Data Collective
Mike Ferguson presented on Right Time Business Optimization using on-demand and event-driven analytics at the Teradata Partners conference. Business optimization, Mike says, is about continuously knowing what is the best action to take and when to take it in every business process to dynamically keep a business [...]

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What, exactly, do you mean by business rules

October 8, 2010

Syndicated from ebizQ
Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was “Change business rules and processes without impacting underlying applications”. This focus on agility is not, perhaps, surprising but it prompted an interesting comment from John [...]

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A really fresh look at business analytics

October 7, 2010

Syndicated from BeyeNetwork
A friend sent me a link to a webinar on “The End of BI as We Know It” that promised “A fresh look at what business analytics means”. It wasn’t clear who was speaking or what company was sponsoring but the title intrigued me (as it was meant to). But when I looked [...]

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Analytics and the myth of the aha moment

September 30, 2010

Syndicated from Smart Data Collective
I often hear people talk about analytics, especially advanced analytics like data mining or predictive analytic modeling, as though the value comes from “aha moments”. Sudden moments of clarity, defining moments, where the analytics deliver some piece of dramatic insight that enables a company to see some fantastic new market [...]

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Decision Management – aligning strategy and operations #bas2010

September 29, 2010

The folks from SPSS and ILOG presented on Decision Management – Aligning Organizational Strategy with Day-to-Day Operations. I have blogged before about SPSS Decision Management and Modeler products. Before acquiring SPSS, IBM talked about the move towards optimizing decisions – replacing sense and respond with predict and act, becoming more fact-driven in real-time and driving [...]

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Oracle RTD Roadmap #oow10

September 20, 2010

The Oracle Real Time Decisions (RTD) roadmap began with a quick review of Oracle RTD (see my earlier post on the role of RTD in e-commerce) – an analytical decision service that sits between the operational and analytic applications of an organization so that operational business processes can be analytically enhanced. Crucially it combines prescriptive [...]

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Oracle Real Time Decisions in e-commerce #oow10

September 20, 2010

I am attending a few sessions at Oracle OpenWorld this week and the first one is an overview of Oracle Real-Time Decisions (RTD) in e-commerce. I have reviewed RTD 3.0 before. The context for using RTD is that consumers are harder to reach, satisfy and retain – their behavior evolves more quickly, there is more [...]

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Agile AND industrial analytics

August 31, 2010

Syndicated from International Institute for Analytics
I wrote a post called “It’s time to industrialize analytics” for Smart Data Collective a little while ago and it prompted Tom to reply with Agile vs Industrialized.
To recap, the key point of my post was that we need to move away from analytics as a [...]

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Fall webinar series announced

August 30, 2010

I just scheduled and announced four new webinars for this fall:

Simplifying over-complex processes
Delivering customer centricity across multiple channels, multiple platforms
Implementing analytics? You need business rules
Decision analytics – more than BI and web analytics

You can find all my upcoming events in the Events Calendar.

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Webinar – Decision analytics – more than BI and web analytics

August 30, 2010

Analytics means putting all your data, not just your web data, to work improving the way your web site works. It means using your historical data not for reporting but for predicting and driving new and more effective behavior across the company. It means putting all your data to work improving decision-making.
This webinar will show [...]

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