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operational decision

Digital Insurance’s Insurance Analytics and AI event is coming to New York, November 27-28 (new venue and date) Austin September 27-28, 2018. This is going to be a great place to learn how to use analytics, machine learning, data science and AI to modernize your insurance business. I’ll post more as the details firm up but [...]

An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring analytic results are used in the real-world. An analytic enterprise uses analytics to solve its most critical run-the-business problems. It takes advantage of new tools and new data sources while ensuring [...]

John Rymer and Mike Gualtieri of Forrester Research have just published a new piece of research – The Dawn Of Digital Decisioning: New Software Automates Immediate Insight-To-Action Cycles Crucial For Digital Business. This is a great paper – not only does it mention some Decision Management Solutions’ clients as examples, it makes some great points [...]

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM’s Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems – something that Humana is focusing on [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) – IBM’s Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

I am going to be at IBM InterConnect this week. I am speaking with Kaiser Permanente at 2pm on Monday – Pioneering Decision Services with Decision Modeling at Kaiser Permanente – so come by and here me and Renee speak about our successes with decision modeling with DMN (Decision Model and Notation), business rules and IBM Operational [...]

I am delighted to announce that Jan Purchase, founder of Lux Magi, and I have finished what we believe is the definitive guide to decision modeling with the Object Management Group’s Decision Model and Notation (DMN) standard, Real-World Decision Modeling with DMN. The book is now on general release and available for purchase from Amazon and Barnes [...]

I am giving a webinar on November 16 at 10am Pacific/1pm Eastern with Oracle on “Innovations Driving the ROI of Real-Time Analytics” New innovations are making it more practical than ever to deliver real-time operational analytics. As costs decline and technical barriers are overcome, organizations in every industry can improve their operational decisions with better, [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

I am opening the second day of IBM’s Process Transformation Summit in Napa this year. I’ll be talking on “Transforming business operations one decision at a time.” In this session I’ll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]

The folks over at ZS Associates sponsored a study by the Economist Information Unit on analytics titled “Broken Links: Why analytics investments have yet to pay off”. This report showed the classic challenge of analytics – 70% think analytics is very or extremely important but only 2% say their analytics efforts have a broad, positive impact. In [...]

I will be attending a local meetup in Pleasanton on July 26 to discuss how a leading healthcare provider brought surgeons and IT professionals together to create a process to prevent potential heart attacks. This discussion will explore the OMG’s decision model notation (DMN) standard, Decision Management Solutions’ DMN platform, DecisionsFirst, data management, and the IBM’s BRMS Operational Decision Manager [...]

We work with a lot of business rules architects and we see that more and more of them are using decision modeling as part of their business rules management system (BRMS) implementations. I recently wrote a series of blog posts – 3 Reasons Rules Architects Are Adopting Decision Modeling – over on our company blog. You can [...]

I am giving a webinar on DecisionsFirst Modeler and IBM ODM Integration Wednesday June 22 at 2pm Eastern/11am Pacific in which I will demonstrate the integration capability of DecisionsFirst Modeler Enterprise Edition with IBM Operational Decision Manager (ODM). In the webinar I will Quickly introduce DecisionsFirst Modeler as a platform for decision modeling with DMN Discuss the integration of [...]

Lisa Kart and Roy Schulte recently published a new research report Develop Good Decision Models to Succeed at Decision Management (subscription required). This is the first piece of formal research published by Gartner on decision modeling. Their introduction text says The industry trends toward algorithmic business and decision automation are driving wider adoption of the decision management [...]

Many organizations have buried their operational decision making in business processes and information systems, making it hard to optimize how these decisions are made. This matters because more and more of the value created by business processes is associated with these kinds of decisions. As more processes are digitized and automated to keep pace with [...]

I am giving a webinar on How to Innovate Risk Management and Customer Centricity with Roger Burlton of the Process Renewal Group , February 17th at 11am Pacific. It’s a great chance to hear how to innovate risk management and customer processes with decision and process management, from two leading experts. Operational decision making is [...]

Jan Vanthienen of the University of Leuven presented on business and decision analysis. We visualize the business using process, data and rules models he says to visualize it, to automate it and to eliminate confusion and ambiguity. But there are concerns about just modeling processes. In particular if one tries to model the whole of one’s [...]

As part of the Building Business Capability conference I have gave a workshop on Business Analysis and Architecture with Decision Modeling. It’s hard to blog my own sessions but here are the takeaways: Focus on decisions Transactional, operational decisions Decisions that control your processes Manual or automated, rules-based or analytical Model Decisions Decision Requirements Models clarify [...]

First Look: IBM ODM on Cloud

I have blogged about IBM ODM (Operational Decision Management – their Business Rules Management System) many times before (most recently about ODM Advanced here). IBM has a new cloud offering – IBM ODM on Cloud – that was announced in early October. IBM ODM has offered various deployment options for a while – on premise, [...]