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operational decision

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM’s Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems – something that Humana is focusing on [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) – IBM’s Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

I am going to be at IBM InterConnect this week. I am speaking with Kaiser Permanente at 2pm on Monday – Pioneering Decision Services with Decision Modeling at Kaiser Permanente – so come by and here me and Renee speak about our successes with decision modeling with DMN (Decision Model and Notation), business rules and IBM Operational [...]

I am delighted to announce that Jan Purchase, founder of Lux Magi, and I have finished what we believe is the definitive guide to decision modeling with the Object Management Group’s Decision Model and Notation (DMN) standard, Real-World Decision Modeling with DMN. The book is now on general release and available for purchase from Amazon and Barnes [...]

I am giving a webinar on November 16 at 10am Pacific/1pm Eastern with Oracle on “Innovations Driving the ROI of Real-Time Analytics” New innovations are making it more practical than ever to deliver real-time operational analytics. As costs decline and technical barriers are overcome, organizations in every industry can improve their operational decisions with better, [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

I am opening the second day of IBM’s Process Transformation Summit in Napa this year. I’ll be talking on “Transforming business operations one decision at a time.” In this session I’ll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]

The folks over at ZS Associates sponsored a study by the Economist Information Unit on analytics titled “Broken Links: Why analytics investments have yet to pay off”. This report showed the classic challenge of analytics – 70% think analytics is very or extremely important but only 2% say their analytics efforts have a broad, positive impact. In [...]

I will be attending a local meetup in Pleasanton on July 26 to discuss how a leading healthcare provider brought surgeons and IT professionals together to create a process to prevent potential heart attacks. This discussion will explore the OMG’s decision model notation (DMN) standard, Decision Management Solutions’ DMN platform, DecisionsFirst, data management, and the IBM’s BRMS Operational Decision Manager [...]

We work with a lot of business rules architects and we see that more and more of them are using decision modeling as part of their business rules management system (BRMS) implementations. I recently wrote a series of blog posts – 3 Reasons Rules Architects Are Adopting Decision Modeling – over on our company blog. You can [...]

I am giving a webinar on DecisionsFirst Modeler and IBM ODM Integration Wednesday June 22 at 2pm Eastern/11am Pacific in which I will demonstrate the integration capability of DecisionsFirst Modeler Enterprise Edition with IBM Operational Decision Manager (ODM). In the webinar I will Quickly introduce DecisionsFirst Modeler as a platform for decision modeling with DMN Discuss the integration of [...]

Lisa Kart and Roy Schulte recently published a new research report Develop Good Decision Models to Succeed at Decision Management (subscription required). This is the first piece of formal research published by Gartner on decision modeling. Their introduction text says The industry trends toward algorithmic business and decision automation are driving wider adoption of the decision management [...]

Many organizations have buried their operational decision making in business processes and information systems, making it hard to optimize how these decisions are made. This matters because more and more of the value created by business processes is associated with these kinds of decisions. As more processes are digitized and automated to keep pace with [...]

I am giving a webinar on How to Innovate Risk Management and Customer Centricity with Roger Burlton of the Process Renewal Group , February 17th at 11am Pacific. It’s a great chance to hear how to innovate risk management and customer processes with decision and process management, from two leading experts. Operational decision making is [...]

Jan Vanthienen of the University of Leuven presented on business and decision analysis. We visualize the business using process, data and rules models he says to visualize it, to automate it and to eliminate confusion and ambiguity. But there are concerns about just modeling processes. In particular if one tries to model the whole of one’s [...]

As part of the Building Business Capability conference I have gave a workshop on Business Analysis and Architecture with Decision Modeling. It’s hard to blog my own sessions but here are the takeaways: Focus on decisions Transactional, operational decisions Decisions that control your processes Manual or automated, rules-based or analytical Model Decisions Decision Requirements Models clarify [...]

First Look: IBM ODM on Cloud

I have blogged about IBM ODM (Operational Decision Management – their Business Rules Management System) many times before (most recently about ODM Advanced here). IBM has a new cloud offering – IBM ODM on Cloud – that was announced in early October. IBM ODM has offered various deployment options for a while – on premise, [...]

I am giving a webinar with IBM on Transforming Operational Systems: Analytics and Decision Management, August 11 at 11am Eastern Organizations today face rapidly changing environments where operational systems need to do more than just process high volume transactions quickly. They must also be able to execute informed business decisions for greater customer service and personalization. This [...]

Roy Schulte of Gartner gave a webinar last week on “Best Practices for Real-Time Analytics and Decision Management” Digital business is driving CIO and senior IT leader awareness of decision management, an emerging discipline comparable to data management and business process management. Decision management improves business effectiveness by embedding real-time analytics and business rules into [...]

I blogged a little about the tech preview of IBM’s Operational Decision Manager – Advanced product when I was at IMPACT and I recently got a full briefing on the new ODM Advanced release. ODM Advanced has been under development for about 2 years with early access for customers back in late 2013 and technology [...]