operational BI

Right Time Business Optimization

October 29, 2010

Syndicated from Smart Data Collective
Mike Ferguson presented on Right Time Business Optimization using on-demand and event-driven analytics at the Teradata Partners conference. Business optimization, Mike says, is about continuously knowing what is the best action to take and when to take it in every business process to dynamically keep a business [...]

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Why thinking about decisions should be a BI best practice

September 10, 2010

Syndicated from BeyeNetwork
I was struck today by a short but effective Information Builders PowerPoint – Four Worst and Four Best Practices in Business Intelligence. I really liked the worst practices – especially the one about assuming that business people have the skills or time to learn to use a BI tool. I blogged [...]

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Improving customer interactions one decision at a time

August 24, 2010

Syndicated from ebizQ
William Band at Forrester (@waband) recently tweeted that his next research project was:
When to use CRM apps vs BPM tools to improve customer interactions? Pros & Cons of each?
I replied that companies should be sure to manage customer treatment decisions too and he asked me to expand on that thought.
Every [...]

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BI 2010 – Making BI more strategic

February 23, 2010

I have just opened ITWeb’s BI 2010 in Johannesburg talking about decisions and importance of decision making in making BI matter (I will post my slides later). Great audience, nearly 200 people with a strong showing from end user customers (75%) and, very interestingly, nearly half considered themselves business / IT straddlers which is a [...]

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KPI framework for a competitive edge

November 12, 2009

I am hosting a panel on Predictive Analytics at the Business Analytics Summit and I got a chance to attend a session beforehand where Dave Stodder presented on performance management and Key Performance Indicators.
Dave began by emphasizing that performance management is both a business and IT issue and that it needs to [...]

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When the customer knocks you need decision management not operational BI

March 10, 2009

Syndicated from ebizQ
A friend passed on an article titled “When the customer knocks” in which Scott Arnett of Pitney Bowes discussed the power of data to improve customer interactions. Nothing there to cause me to blog you would think. Except that Scott, like too many in the Business Intelligence community, fails to acknowledge that using [...]

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New Research – Dynamic Workloads and Data Warehouses

March 31, 2008

Neil has just finished some research work on data warehouse performance for our friends at Teradata published as Meeting Demands for Data Warehouse Performance.   This white paper discusses how expanding operational roles for data warehouses, particularly in terms of supporting operational decision making and enterprise decision management, require dynamic workload capabilities on the data [...]

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Live from DAMA – A Reference Architecture for Integrating an Active Data Warehouse into the Real-Time Enterprise

March 18, 2008

Stephen Brobst of Teradata was next with A Reference Architecture for Integrating an Active Data Warehouse into the Real-Time Enterprise. He started with a great quote from a Gartner analyst:
No such thing as a business surprise – there is always a warning in advance
but were you listening – did you collect data about it, analyze [...]

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SAS improves its support for EDM

March 17, 2008

Some interesting news from SAS today that, to me at least, boosts their support of enterprise decision management or EDM. First they announced a specific product bundle from their work with Teradata – you can get details here. This integrates SAS Enterprise Miner, their predictive analytics/data mining workbench, with Teradata’s database allowing for models developed [...]

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LucidEra and SaaS analytics

February 20, 2008

Had a briefing today from the folks at LucidEra about their new product releases (press releases here and here). I met them through their blog and I think this whole area of AaaS (Analytics as a Service, though that’s not the best acronym) is an interesting one. After all, if you think improving operational decisions [...]

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Some thoughts on Operational BI from TDWI

February 13, 2008

This morning I watched and listen to two old friends of mine – Wayne Eckerson of TDWI and Dan Graham of Teradata as they gave a webinar on “Approaches to operational BI” (PDF of slides, Webinar Recording). Wayne and Dan did a nice tag team discussing the principles involved and giving some Teradata-specific examples.
Wayne [...]

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BI’s New Frontiers – “not your father’s BI”

February 1, 2008

James Kobielus of Forrester posted on BI’s New Frontiers In 2008 And Beyond. While James made some interesting points I think that he missed perhaps the most interesting one – whether what we call “BI” today will be able to evolve into what we need in the future or whether these new frontiers will require [...]

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The future of intelligent businesses may not be BI

October 29, 2007

Several posts caught my eye last week while I was at the Business Rules Forum on the topic of Business Intelligence (BI) and made me wonder if “BI” is the best way to build an intelligent business. Claudia Imhoff started me off with an article on Operational Business Intelligence – A Prescription for Operational Success in which [...]

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