Posts tagged as:

offshore

A decisioning elevator pitch

November 24, 2009

Syndicated from ebizQ
So you’re the CIO of a Fortune 500 company and you step into an elevator with your CEO. He asks why the board should approve your seven figure Decision Management budget request. What’s your “elevator pitch” for decisioning?

Is it that decisioning can change the basic assumptions of your business – decoupling growth, revenue [...]

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Collections Best Practices

September 23, 2008

Jeff Bernstein of Strategem Portfolio Services gave an overview of the latest developments in collections. Jeff’s company has a product called Strategy Director (about which I blogged before). Jeff does a lot of work with collections groups and all too often sees a failure to implement analytics even where those analytic models are being developed [...]

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Demand Driven Development, Intalio, Rules

June 18, 2008

Shao Fang presented the D3 (Demand Driven Development) program and their work on integrating business rules into the Intalio BPMS. A few notes on the D3 program:

Not custom development
Community suggested projects
Customers put up money for features they really want and get credit for them
Some are decoupled and done offshore, some more tightly integrated and done [...]

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Change management in the real world using BPM

May 23, 2008

Colin Tuebner wrapped up with a session on BPM and change management. The presentation is based on a set of interviews with those customers using BPM a while and doing a good job at managing process change. The theme is “Organizations use different patterns for controlling change; choose yours and don’t let change manage you.” [...]

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The Future of Enterprise Applications

May 20, 2008

I had to blog the last two sessions on paper – there are no power sockets in the hotel (the Palazzo at the Venetian in Las Vegas, conference planners please note) and my battery eventually gave up. So, back in the hotel now, here’s a summary of the notes I took.
Sharyn Leaver presented on the [...]

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Stupid Systems, Bad Customer Service

February 27, 2008

BusinessWeek had a great article on customer vigilantes last week – Consumer Vigilantes. The inability of companies to provide decent customer service has become more and more of an issue in recent years. Partly this is due to off-shoring and cost-cutting, but I believe the stupidity of their information systems is even more to blame.
Most [...]

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Reducing fixed IT costs with EDM

February 7, 2008

This second to last post in the series is focused on the specific ability of Enterprise Decision Management or EDM to reduce fixed IT costs. This comes in two main “flavors” – using EDM to reduce maintenance costs through legacy modernization and using EDM to reduce the risks and costs of outsourcing. Both legacy modernization [...]

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