monitoring

Some thoughts on decision terminology

January 30, 2012

An interesting thread over on LinkedIn got into a discussion of terminology and I thought I would share my opinion on this here:

Decision Management is an approach for supporting, automating, managing and improving decisions.

Decision Management Systems are systems that automate and manage repeatable decisions.
Decision Support Systems support people manage decisions, both repeatable and one-off.

To build [...]

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Here’s how a Decision Management System would manage review fraud

January 30, 2012

My eye was drawn to an article in the New York Time last week – For $2 a Star, an Online Retailer Gets 5-Star Product Reviews. This article drew attention to the ongoing and growing problem of fake reviews. Like many of us I increasingly rely on reviews on sites like amazon.com or yelp.com to [...]

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Here’s how focusing on decisions aligns analytics and business

January 17, 2012

In a recent article over on All Analytics – Analytics-Business Alignment Needs Work – Beth Schultz discussed a set of Gartner predictions written up by Doug Laney. In particular she highlights Gartner’s finding that companies
cited …aligning BI initiatives with corporate strategy and objectives nearly three times as often as they called out technology-related issues
This is [...]

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First Look – Talend

January 5, 2012

Talend has been around for about 6 years and the original focus was on “democratizing” data integration – making it cheaper, easier, quicker and less maintenance-heavy. They originally wanted to build an open source alternative for data integration. In particular they wanted to make sure that there was a product that worked for smaller companies [...]

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First Look – Netuitive

December 8, 2011

Netuitive provides predictive analytics for IT. Based in Reston VA and founded in 2002 they have over 50large enterprise customers and 300 more through OEMs. Their solution is designed to prevent degradations and outages to critical applications and services by providing an intelligence layer on top of existing monitoring systems. Companies use the software for [...]

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Analytics: The widening divide. An IBM/MIT Sloan study

November 8, 2011

I listened in to IBM’s call about their recent analytics study conducted with MIT Sloan – The Widening Divide (available from www.ibm.com/thewideningdivide). This is the second year for the analytics study and surveyed 4,500 people from 30 industries and 120 countries – a very broad view. Three key results:

The competitive advantage created by analytics is [...]

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Analytics Keynote #iod11

October 24, 2011

Deepak Advani kicked off the first day’s analytics keynote by noting the number of different analytics communities that are now part of IBM – Cognos, SPSS, Algorithmics and more. Analytics, he says, is a broad change that is just beginning and will impact everyone. Rob Ashe followed and made the point that the opening keynote [...]

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First Look JBoss Enterprise SOA and BRMS 5.2

October 12, 2011

I got an overview of JBoss’s new intelligent, integrated enterprise approach as well some of their new product announcements. They are adding new data services, BPEL support, productizing their event/rules combination and adding some new connectivity elements.
The world has obviously changed in the last few years. The fully automated processes of the past, JBoss feels, [...]

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Blaze Advisor 7 Sneak Peek First Look

September 26, 2011

I got a chance to catch up with FICO to talk about the new release of Blaze Advisor recently. FICO has a set of decision management solutions consisting of tools (primarily the Blaze Advisor business rules management system, the Model Builder predictive analytic workbench, Decision Optimizer and the Xpress Optimization Suite), applications and analytics (scores [...]

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First Look SAS Model Manager 3.1

September 22, 2011

SAS 9.3 shipped a couple of months ago and it included an update of SAS Model Manager 3.1. Model Manager (reviewed here) is a product for managing the analytic model lifecycle once a model is built – validating, deploying, monitoring and retraining predictive analytic models. Model Manager is designed to help with some of the [...]

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Webinar: How to build Decision Management Systems – Part 3 Decision Analysis

August 23, 2011

[ November 29, 2011; 10:00 am to 11:00 am. ] Decision Management Systems are the next generation of information systems. Agile, analytic and adaptive, Decision Management Systems put business rules management systems, predictive analytics and optimization to work improving the effectiveness and efficiency of your operations. Decision Management Systems are agile – easy to change, easy to keep compliant and transparent in their behavior. They [...]

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First Look – Silvertail Systems

July 19, 2011

Silver Tail Systems was founded in 2008 by founders with a background in web search, trend analytics and fraud detection. After joining eBay to fight phishing and other kinds of fraud like fake auctions and fake bids, the team sat down and figured out the tools that would have been helpful tackling these fraud challenges. [...]

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Predictive Analytics spotlight from IBM

June 2, 2011

Deepak Advani kicked off day 2. SPSS was acquired by IBM in 2009 and, like all acquisitions, has to report on how well it has met the expectations set at acquisition time. SPSS has beaten every target set for it at acquisition and reviews have apparently been a “bit of a love fest”. SPSS has [...]

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Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

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Operational Intelligence Panel

April 29, 2011

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

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First Look – Information Builders

April 25, 2011

I recently got a briefing from Information Builders, an independent business intelligence (BI) and enterprise information integration/management (EIM) vendor founded in 1975. They sell their BI and EIM solutions separately, though they are increasingly selling these solutions together. They have 1,350 employees and 12,000 customer sites as well as a strong OEM portfolio. They find [...]

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Decision Management: Orchestrating Consistent Enterprise-Wide Decisions

April 11, 2011

As companies move to this more changeable, uncertain world that requires a coordinate extended enterprise, it is essential to manage decisions as well as processes – not by using process management to manage decisions but by managing decisions alongside processes. These operational decisions – micro decisions – are the front line in driving business agility [...]

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Opening keynotes at IBM IMPACT 2011

April 11, 2011

Nancy Pearson and David Farrell kicked off the main event. 8,000 people at IBM IMPACT apparently and Nancy introduced the key themes – helping companies optimize for growth and focus on delivering results. The topics are based on a continued focus on getting business and IT to work together (a key theme of Decision Management [...]

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Leveraging customer data to drive business decisions

April 5, 2011

Interesting panel with folks from the Venetian, Marriott and Nextag discussing customer intelligence. First they were asked about their use of analytics:

Nextag is an online comparison shopping engine that assembles data from 10,000 merchants online for consumers. They make money by buying clicks on search engines and then getting payments from merchants for referrals. The [...]

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SAS product portfolio and roadmaps

March 7, 2011

Warning, long post follows – SAS has a lot of products and even this summary was a lot. A big session on the product portfolio – 2010 and 2011 highlights in some specific focus areas. New releases in 2010 included:

Customer Link Analytics – released in Q1 this product focused on using links between customers to [...]

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