mobile

Trends in smarter business analytics

September 19, 2011

Don Campbell, CTO Of IBM’s Business Intelligence group, presented on trends in smarter business analytics. He sees four focus areas – improving customer understanding, optimizing real-time decisions, better enterprise visibility and improved collaboration. All underpinned by managed, trusted data. IBM’s customers tell them that the 3 big challenges are

A lack of understanding of how to [...]

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First Look – Silvertail Systems

July 19, 2011

Silver Tail Systems was founded in 2008 by founders with a background in web search, trend analytics and fraud detection. After joining eBay to fight phishing and other kinds of fraud like fake auctions and fake bids, the team sat down and figured out the tools that would have been helpful tackling these fraud challenges. [...]

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Charting an analytics course to better outcomes with IBM

June 1, 2011

Rob Ashe and Mychelle Mollot kicked off the IBM Business Analytics Analyst Summit 2011. Rob began by pointing out that IBM is just 2 weeks away from its 100 year anniversary. IBM has focused on several themes for its 100 years he says including focusing on the science of information, on reinventing the corporation and [...]

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Operational Intelligence Panel

April 29, 2011

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

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IBM WebSphere update

April 11, 2011

Helping clients transform their business is the theme. In the rapidly changing world, transformation is not optional and it doesn’t come easy. IBM talks about a “culture of adaptability” and about complex business ecosystems that pull together capabilities from multiple companies as part of delivering new products and services. IBM’s recent focus has been on [...]

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Leveraging customer data to drive business decisions

April 5, 2011

Interesting panel with folks from the Venetian, Marriott and Nextag discussing customer intelligence. First they were asked about their use of analytics:

Nextag is an online comparison shopping engine that assembles data from 10,000 merchants online for consumers. They make money by buying clicks on search engines and then getting payments from merchants for referrals. The [...]

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SAS product portfolio and roadmaps

March 7, 2011

Warning, long post follows – SAS has a lot of products and even this summary was a lot. A big session on the product portfolio – 2010 and 2011 highlights in some specific focus areas. New releases in 2010 included:

Customer Link Analytics – released in Q1 this product focused on using links between customers to [...]

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SAS Inside Intelligence 2011 – Executive Viewpoioint

March 7, 2011

I am attending the SAS analyst day this week – SAS Inside Intelligence.
Jim Goodnight kicked off the SAS analyst event. Numbers look good for a tough economy – 5.2% worldwide growth in US Dollars or 6.7% without currency fluctuation. Latin America, Canada and Asia Pacific were all very strong but regions were good across the [...]

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SAP Run Better Tour Keynote

February 23, 2011

Running smarter is the key theme of the BI 4/EIM4 launch (though the online event is apparently not running at all, let alone running smarter). The launch of the two together – Business Intelligence and Enterprise Information Management –is deliberate on SAP’s part. Information is power and being able to discover, integrate, cleanse and use [...]

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SAP Run Better Tour – Geoffrey Moore

February 23, 2011

After yesterday’s sneak peak the BI 4 launch event – the “Run Better Tour” – kicked off this morning with the main tent event. Geoffrey Moore focused on changes in enterprise IT – specifically the move from what he calls systems of record to “systems of engagement” driven by the consumerization of IT. Enterprise IT [...]

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Decision Management and Insurance – multi-channel distribution and customer communication

February 22, 2011

Insurers face an explosion of direct sales channels: websites, mobile and call centers, with the rapidly evolving world of social media opening up even more opportunities. Driving consistent customer treatments and profitable direct sales across dynamic distribution channels, while effectively managing risk, is a huge challenge. As Deb pointed out, linking all customer communication together [...]

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Teradata Active Enterprise Update

October 29, 2010

Syndicated from SmartDataCollective
Quick update from Teradata to kick off the day focused on Active Enterprise Intelligence. This remains a key theme for Teradata, unsurprising given the focus of Teradata customers on an enterprise data warehouse full of operational data. AEI is about a focus on moving from the back office to the front office – [...]

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Taking advantage of mobile devices with decision management

May 14, 2010

Syndicated from ebizQ
Lots of articles talk about the need to provide BI and analysis on mobile devices. And lots of enterprise applications want to “mobilize” themselves. But I don’t see it. I don’t think employees want to do BI on a smartphone or even data mining on an iPad. Nor do they [...]

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IBM Advanced Case Management Technology

April 15, 2010

After the intro on Advanced Case Management, a more technical session. The idea, Carl Kessler says, is to take all the technology IBM has and create a real improvement in their case management capabilities. Carl explained how IBM takes what they see industries and customers doing and capture storyboards for these different scenarios like new [...]

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Your movements speak for themselves

December 11, 2009

Syndicated from BeyeNetwork
Jeff Jonas had a great post on his blog recently, Your movements speak for themselves: Space-Time Travel Data is Analytic Super-Food! in which he made the point that:
Mobile devices in America are generating something like 600
billion geo-spatially tagged transactions per day.
With such huge volumes involved, this information is only going to be useful [...]

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First Look – TOA Technologies

September 9, 2009

I got a quick overview of TOA Technologies recently. TOA Technologies was founded about 5 years ago to solve “the cable guy” problem – customers waiting at home for hours without knowing when the cable guy, or any other appointment, is going to arrive. Their core idea was that they would predict, with a high [...]

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Rules-based innovation

August 27, 2009

An old friend of mine, Anders Björlin, has just won a 2009 Humanitarian Impact award from The Itanium Solutions Alliance. The press release says:
Judges selected Kiwok of Sweden for its BodyKom(TM) Series remote ECG monitor. Deployed in conjunction with caregivers and health systems, BodyKom allows heart patients to live independently while their heart is monitored [...]

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Would IBM buying Sun impact the decision management market? Nope.

March 18, 2009

As my twitter feed starting warming up with thoughts on IBM and Sun I started to think – what impact would this have on the decision management market? I read what Steve Hamm had to say over on BusinessWeek – Why IBM Wants Sun and Tony Baer’s IBM buying Sun. Why Bother? But decision management [...]

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First Look – Mobile Agent Technologies

January 14, 2009

Mobile Agent Technologies ( www.agentos.net) is an early stage start-up offering an integrated platform for decision automation- Einstein Enterprise. This combines and integrates various technologies typically sold separately, like business rules and analytics, and is intended as a horizontal product for the automation and management of decisions.
Einstein Enterprise is Java-based and combines open source and [...]

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First Look – Sonetto Retail

December 29, 2008

I got a briefing on IVIS Group’s Sonetto product this week. Sonetto is most famous as the platform for Tesco’s multi-channel strategy. Sonetto is a product designed to focus on multi-channel operations, especially (but not exclusively) multi-channel retail. They make the very valid point that multi-channel retail is complex. Not only do retailers have multiple [...]

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