November 17, 2009
Tom Davenport published a new article recently in the Harvard Business Review titled Make Better Decisions. In it he gives some examples of bad decisions and asks why this decision-making disorder?
First, because decisions have generally been viewed as the prerogative of individuals—usually senior executives. The process employed, the information used, the logic relied on, have [...]
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April 20, 2009
Tom Davenport wrote a nice piece last year that recently showed up on my radar – 10 Principles of the New Business Intelligence – on HarvardBusiness.org. His first principle was particularly good:
Decisions are the unit of work to which BI initiatives should be applied.
Whether you are just looking to make your reporting and dashboards more [...]
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