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Michael Fitzgerald wrote a great piece of the MIT Sloan Management Review this week – The Four Traps of Predictive Analytics. Michael saw me present at an event for Predixion in Boston and then went on to chat with me a couple of times. It’s a great piece, highlighting four critical issues around predictive analytics: The [...]

This week’s white paper is an oldie but goodie – The Case for Centralized Customer Decisioning An Imperative for Every Channel, Every Interaction Marketing understands customers better than any other single group, and should own customer treatment decisions. As marketers strive for a genuine dialogue with their customers, an interactive and personalized experience that builds brand [...]

One of my students at UCI pointed me to this great Seth Godin post: Don’t measure anything unless the data helps you make a better decision or change your actions. If you’re not prepared to change your diet or your workouts, don’t get on the scale. Seth’s always worth listening too (I regularly quote his blow [...]

A short video in which I discuss the past and future of Decision Management as part of celebrating IBM Press’ 10th year. I published Decision Management Systems:A Practical Guide to Using Business Rules and Predictive Analytics with IBM Press at the end of 2011 and you can but it direct from IBM Press here or amazon.com here.

RapidMiner today announced a new Platform-as-a-Service offering for deploying and managing predictive analytic models in the cloud. RapidMiner consists of a Studio product for developing analytic models and a Server product that allows for collaboration, batch model execution and interactive dashboards etc. I have blogged about RapidMiner before and the product is in our Decision [...]

I am teaching a live online version of the BPM Institute’s Decision Management and Business Rules 101 class on April 9 and 10th, 1-5pm ET each day. Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 [...]

As part of our ongoing “Meet our Partners Series” I caught up with Claye Greene of TechBlue, a Decision Management Solutions partner. Claye and I made this recording of a webinar on legacy modernization. Please describe your current role and title and tell us a little about your company I’m Claye Greene, Managing Director of TechBlue. TechBlue is [...]

Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways: Strategy is central to anything you do at any scale And I would add that they should be linked to the processes and decisions. Many [...]

I recently finished a new white paper Decision-Centric, Intelligent Processes. This was sponsored by Blueriq (formerly Aquima) and is available on their site here. Organizations, both commercial and governmental, are increasingly focused on their business processes. By modeling, implementing and managing business processes these organizations improve control, reduce costs and increase efficiency. Yet for all [...]

I am giving a webinar with Predixion Software on The Power of Embedded Predictive Analytics, September 5th at 2pm Eastern. This is being given in conjunction with the Product Development and Management Association but is open to anyone. Enterprise Software is an intensely competitive business and products that don’t stay ahead in the race to add [...]

The white paper of the week this week is Becoming a Decision-Centric Enterprise Organisations face many challenges in today’s business climate. Organisations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organisations struggle to improve business productivity while [...]

First Look: Yseop

I recently caught up with Yseop (“Easy-op”), artificial intelligence software designed to write the way a human would do helping turn analytics and other information into natural language. Yseop was founded in 2008 by a technologist and an angel investor but the product is based on over 20 years of research. Yseop is headquartered in [...]

I am giving a webinar with the International Institute for Analytics August 22 at 11am Eastern on how to Improve Analytic Results with Decision Modeling In this webinar, IIA Faculty Member James Taylor, CEO of Decision Management Solutions, will show how to improve analytic results with decision modeling. Decision modeling focuses analytic efforts, clarifies the business goals [...]

I last got briefed by Sparkling Logic back in August 2012 and I got an update on their new Kyoto release. The new release has a big focus on the user interface and on making the information in the system more accessible. First off SMARTS now immediately shows information about new features including links to [...]

I recently checked out The Evolution of Decision Making – How leading organizations are adopting a data-driven culture, a new white paper from the Harvard Business Review sponsored by SAS: People have long preached the benefits of relying on data and insights from business intelligence (BI) and analytics to help make better and timelier decisions. A reliance [...]

A new week and a new white paper. This week’s is Becoming a Decision-Centric Organization Organisations face many challenges in today’s business climate. Organisations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organisations struggle to improve business productivity [...]

A solution-focused session next with Marcus Hearne talking about analytic marketing solutions. Marketing remains focused on its traditional imperatives – how to focus on customers to maximize the value of each interaction, how to measure effectiveness, what marketing mix to use etc. However the new empowered, social consumer is putting pressure on marketing as people [...]

I was struck over the weekend by this article on the BBC website – Call centre menu options catalogued by frustrated man. Essentially this guy has been documenting call center menus. As the article says “He started the project after growing frustrated about the number of options and amount of recorded information on call centre menus.” [...]

A new week and another new white paper. This week it is Beyond Business Agility: Becoming Adaptive and Analytic Business rules are a powerful tool for developing agile systems. Moving forward, becoming analytic and adaptive as well as agile will be a source of competitive advantage. This white paper is based on my keynote from the Building [...]

Larry Rosenberger, FICO Research fellow, ex-FICO CEO and generally fascinating analytic thinker was up next to discuss analytics and the internet of things. For all the “speculative” in the title, Larry things the whole area of the internet of things is becoming more real and less speculative. Larry began by defining the internet of things. [...]