Innovation

Live from InterACT – Insurance in the 21st Century

April 28, 2008

After lunch I joined the Insurance track and listened to Don Light of Celent (who wrote this nice paper some time ago) and Mike Gordon of Fair Isaac. Mike started and his first slide was headlined “survival of the fittest” which seems like the right headline! There is clearly a lot on in insurance these [...]

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Live from InterACT – New Approaches to Strategies

April 28, 2008

Next up was Stuart Crawford, part of Fair Isaac’s extensive research staff, on new approaches to the creation, visualization and comparison of decision trees or, as Fair Isaac calls them, Strategies. Stuart has been working at Fair Isaac for many years and has a lot of background in analytics. This work is about how to [...]

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Live from InterACT – Ian Ayres

April 28, 2008

I started with an interesting breakfast this morning with Ian Ayres and Larry Rosenberger. Ian is the author of Super Crunchers (reviewed here in the wiki) and Larry is a research fellow and ex-CEO of Fair Isaac. The two of them were great conversationalists and we ranged across randomized testing (adaptive control), the power of [...]

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Some thoughts on Adaptive Decision Management

April 22, 2008

Paul Haley wrote an interesting piece last week on Adaptive Decision Management. This is a really good piece and I highly recommend it. I do have a couple of things to add, however.
While Paul is correct that Fair Isaac did not talk about “decision management” until after the HNC merger, Fair Isaac had a long [...]

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First Look – i-luminate

April 18, 2008

Neil and I caught up with Joe Foley, Chief Architect and Kirsten Chapman, VP Global Marketing and Alliances from i-lluminate this week. illuminate (www.i-lluminate.com) is a Spanish company that has recently begun to expand in the US.
illuminate is trying to tackle what it sees as the unsolved performance problem of ad-hoc analysis in companies who [...]

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After EDM – the future of business

April 11, 2008

The second part of my response to Dave Wright’s comment is about the kind of business one can run after one adopts EDM. To do this, let’s predicate the discussion a company that has adopted Enterprise Decision Management as a core management principle, implemented the technology and development approaches that support it and had long [...]

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After EDM – some thoughts on technology

April 10, 2008

Some time ago a regular reader, Dave Wright, left a   comment on a blog post I wrote as a guest. In it he asked “What comes after EDM?”. This, of course, is both an interesting and a difficult question. Thinking about it I decided to split it into two parts – one about technologies [...]

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Live from IMPACT – Lean and Green Keynotes

April 8, 2008

Sandy Carter kicks it off and introduced Craig Hayman of IBM. Smart SOA, he says, is fundamentally about loosely coupled services being integrated into scalable, reliable processes to tackle change. BPM enabled by SOA allows you to do this – embrace change while having a stable SOA foundation. This relies on the Model/Simulate, Rapidly Deploy/Change, [...]

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Live from IMPACT – The Impact of Technology on Business

April 7, 2008

Next up is a business session on the impact of technology on business. The good news is that the IBM wireless is working in this room and I have managed to find a power outlet (though not without moving a chair and sitting under the loudspeakers).
Mark Chapman of IBM’s Business Services Strategy group introduced the [...]

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Live from IMPACT – Opening Keynotes Part II

April 7, 2008

It turns out they are going to move the schedule back to allow for the overrun in the keynotes so I have some time to catch up.
So, Steve Mills. Steve re-iterated the power of business and IT alignment, again quoting the LSE / McKinsey study that shows such alignment doubles productivity (I am looking for [...]

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Book Review – The IT Value Stack

March 21, 2008

The IT Value Stack: A Boardroom Guide to IT LeadershipI recently finished Ade McCormack’s book, The IT Value Stack: A Boardroom Guide to IT Leadership. The book is aimed at a fairly high-level audience and makes a case for better integration, or “entwinement”, of technology into businesses. Ade can come across somewhat opinionated but he [...]

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CIOs – use EDM to deliver what your business managers want

March 11, 2008

Frank Gens of IDC posted this short item on what Line of Business managers want from their CIOs and it had a nice little graph showing the key things that the business wants from IT. Of the 10 items, several seem to me to show the need for Enterprise Decision Management or EDM:

Speed up project [...]

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Wonderful (if off-topic) video from TED

March 6, 2008

Anyone interested in visualization and statistics should watch this video from TED – http://www.ted.com/index.php/talks/view/id/92. This was referred to me by a couple of very smart people and is well worth the 20 minutes. The speaker does a wonderful job of debunking some myths about the world and about the “third world” in particular. While it [...]

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Live from DIALOG – Innovation Black Holes – How do you avoid them?

February 26, 2008

Day 3 of DIALOG and I am blogging live again. Yesterday I was on a panel and the DIABLOGgers captured the gist here (thanks Daryl). First session of the day was a keynote – Innovation Black Holes – How do you avoid them? by Allen Fahden, an author and speaker (more information about him on the [...]

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Live from DIALOG – Sandy Carter on SOA and Web 2.0

February 25, 2008

After a short break we had Sandy Carter on The New Language of Business – SOA and Web 2.0. Sandy has recently published a book on this topic(The New Language of Business: SOA & Web 2.0). IBM recently surveyed CEOs to see what is top of mind and found that innovation for growth in today’s [...]

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Live from DIALOG – Scott Klososky Keynote: Do You Have Velocity Leadership?

February 25, 2008

Next up was Scott Klososky on Do You Have Velocity Leadership? Scott talks to organizations about how technology impacts different businesses and has a book coming out soon (though I could not find a link for it). He uses a quote to show his attitude to technology:
A rock pile ceases to be a [...]

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Using EDM for ‘Long Tail’ Algorithms

February 19, 2008

I saw this post recently – “The fat tail will be human, the medium tail social, the long tail algorithmic” – in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]

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Using EDM to thrive in a recession

February 4, 2008

This week’s editorial calendar is about using Enterprise Decision Management – EDM – to survive and thrive in a recession. Prompted by a comment from Nathan Jones, the topic seems appropriate as everyone flails around trying to decide if they should use the “r” word or not. Clearly, whether we meet the definition of [...]

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Today’s teenagers, tomorrow’s workforce

January 31, 2008

Two posts caught my eye last night – 5 questions a teenage kid might ask if starting work at your business today by Mike Sarokin on the EDS blog and Vinnie Mirchandarni’s follow up here. As the parent of a college student myself I had to chime in.
It seems to me that not only [...]

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EDM and a 21st Century Customer Experience

January 14, 2008

Improving customer experience while adapting to the realities of the 21st century is going to be a critical skill for organizations. Customers expectations are rising, demographics are changing, business is more complex and yet the pressure to reduce costs continues unabated. There are many ways in which organizations should think about the customer experience. One [...]

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