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Innovation

Ginni Rometty kicked off day two of the IBM Interconnect conference, with a pitch that cloud is changing IT, business and indeed society. Cloud, and the IBM Cloud in particular, she says will allow a new generation of business and change the world. Cloud is already 17% of IBM’s business and clearly Ginni sees this [...]

I am giving a webinar on November 16 at 10am Pacific/1pm Eastern with Oracle on “Innovations Driving the ROI of Real-Time Analytics” New innovations are making it more practical than ever to deliver real-time operational analytics. As costs decline and technical barriers are overcome, organizations in every industry can improve their operational decisions with better, [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

I am attending this year’s Building Business Capability conference and blogging sessions like this one from Jim Sinur of Aragon Research. I gave a tutorial earlier in the week on decision modeling with DMN and will be speaking later in the week with David Herring of Kaiser Permanente (and signing my new book, Available now! Real-World Decision Modeling [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter – data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

I am co-hosting TDWI’s Solution Summit on Business Innovation through Analytics and Big Data Architectures with Philip Russom, April 10-12 in Savannah, GA Business, analytics, and big data are colliding to create new and innovative ways of running a business, regardless of organizational size or industry. From one direction, organizations are collecting data from new sources, [...]

Many organizations have buried their operational decision making in business processes and information systems, making it hard to optimize how these decisions are made. This matters because more and more of the value created by business processes is associated with these kinds of decisions. As more processes are digitized and automated to keep pace with [...]

I am giving a webinar on How to Innovate Risk Management and Customer Centricity with Roger Burlton of the Process Renewal Group , February 17th at 11am Pacific. It’s a great chance to hear how to innovate risk management and customer processes with decision and process management, from two leading experts. Operational decision making is [...]

Tom Debevoise and I have just published The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling and it’s now available on Amazon. A little bit about the book: the landscape of process modeling has evolved as have the best practices. The smartest companies are using decision [...]

I am giving a webinar on Improve Your Process Models by Modeling Decisions for the IIBA on September 18 at 11am Eastern: Business analysts know that modeling business processes, rather than writing about them, defines them more accurately. Business process models make it easier to validate requirements, easier to see opportunities for improvement and easier to manage [...]

I am speaking on October 6th at this year’s GenRe summit for the US life and Health insurance industry in Charleston, SC. The program covers innovation, analytics, agility, transformation and much more. I am delighted to be one of the speakers this year and I will be speaking about decision analytics and the importance of focusing on operational [...]

I am participating on a Business Process Management panel at the Siemens Innovations for Healthcare IT event in Tampa, August 10-13. I will be joined by Sandy Kemsley among others and we will be discussing the role of Business Process Management and Decision Management in addressing healthcare challenges, where we see these technologies headed in Healthcare, [...]

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

Brad Strock of PayPal presented on innovation. He laid out the three stages of money: Money 1.0 is what you might call traditional coinage and notes. Money 2.0 was the credit revolution with revolving debt, credit and debit cards etc. These have become the pre-eminent means of payment for many people. Money 3.0 is what PayPal [...]

I attended bpmNEXT a little while ago and gave a demonstration of Decision Modeling for Simpler, Smarter, More Agile Processes. This was a live demonstration of DecisionsFirst Modeler, our collaborative cloud-based environment for decision modeling and showed how the Decision Model and Notation standard works. In addition, I showed how teams can collaborate on these models, [...]

IBM announced Smarter Process last year, pulling a number of capabilities into a single story with a particular focus on customer centricity. This year IBM’s customers are very focused on growth – 60% of them say it is their top issue, up from 41% the year before. The Smarter Process team this year is focused [...]

Now time for a panel of IBMers focused on innovation moderated by John Hagerty. Some topics from the panel: IBM Research A big part of innovation at IBM is their focus on research. IBM research creates strategic initiatives driven by a Global Technology Outlook. This same technology outlook drives some “big bets” on things like [...]

Bob Picciano and Les Rechan came up next to discuss Big Data and Analytics: Fueling Competitive Advantage in the New Era of Smart. Five years ago IBM launched the Smarter Planet initiative. On a smarter planet, they say, everything is connected and instrumented and this is reflected in the explosion of Big Data. To drive value [...]

A new week and another new white paper. This week it is Next Generation Claims Systems with Decision Management Decision Management delivers next generation claims systems that act immediately, increase agility, consistency and accuracy, improve customer satisfaction, speed response and reduce costs. Insurers can achieve significant speed-to-market gains, reduce fraud and create innovative new claims [...]

Larry Rosenberger, FICO Research fellow, ex-FICO CEO and generally fascinating analytic thinker was up next to discuss analytics and the internet of things. For all the “speculative” in the title, Larry things the whole area of the internet of things is becoming more real and less speculative. Larry began by defining the internet of things. [...]