information

Charting an analytics course to better outcomes with IBM

June 1, 2011

Rob Ashe and Mychelle Mollot kicked off the IBM Business Analytics Analyst Summit 2011. Rob began by pointing out that IBM is just 2 weeks away from its 100 year anniversary. IBM has focused on several themes for its 100 years he says including focusing on the science of information, on reinventing the corporation and [...]

Read the full article →

IBM’s Big Data Platform and Decision Management

May 24, 2011

IBM has recently announced a new strategy for bringing Big Data to the enterprise. In particular this includes InfoSphere Streams v2 (announced April 12) and InfoSphere BigInsights 1.1 announced today. Big Data is an issue, of course, largely because the amount of data available to organizations is growing rapidly. Surveys show that many managers already [...]

Read the full article →

Decision technology events for October 2011

May 23, 2011

There are a number of great events related to Decision Management themes and technology platforms this October. Here’s my list so far for October 2011

Teradata Partners Conference and Expo 2-6 October, San Diego, CA
This is a great conference for anyone using or considering Teradata. I assume that this year there will be a solid set [...]

Read the full article →

The Essential CIO and Decision Management

May 18, 2011

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

Read the full article →

IM 2011 Keynote: From Business Intelligence to Decision Management

May 17, 2011

[ October 12, 2011; ] I am giving the closing keynote at IM 2011 – from information to decisions on October 12th in Copenhagen, Denmark.

The data you have, the way you analyze it and use it, and the way you act on this analysis can drive better results and business outcomes. This ability to improve decision making – to manage [...]

Read the full article →

Operational Intelligence Panel

April 29, 2011

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

Read the full article →

10 Questions to Ask about your Business Rules Project

April 27, 2011

Here are 10 questions to ask about your business rules project that I developed some time ago but never ran on the blog – enjoy.

What is the business decision at the heart of your project?

How often is it made? What triggers it? Who makes it today? How repeatable is it?

Is this [...]

Read the full article →

First Look – Sparkling Logic

April 27, 2011

Sparkling Logic is a new company founded by a couple of old colleagues of mine and focused on what they call “Social Logic”. They have developed a social, cloud-based environment designed to help companies find the best, most defined decision logic that launched today at the Gartner BPM Summit. Fundamentally the new platform aims to [...]

Read the full article →

First Look – Information Builders

April 25, 2011

I recently got a briefing from Information Builders, an independent business intelligence (BI) and enterprise information integration/management (EIM) vendor founded in 1975. They sell their BI and EIM solutions separately, though they are increasingly selling these solutions together. They have 1,350 employees and 12,000 customer sites as well as a strong OEM portfolio. They find [...]

Read the full article →

Leveraging customer data to drive business decisions

April 5, 2011

Interesting panel with folks from the Venetian, Marriott and Nextag discussing customer intelligence. First they were asked about their use of analytics:

Nextag is an online comparison shopping engine that assembles data from 10,000 merchants online for consumers. They make money by buying clicks on search engines and then getting payments from merchants for referrals. The [...]

Read the full article →

Extracting logic from legal documents

March 23, 2011

The Rule Management Group presented next to the OMG meeting on Decision Model Notation. The Rule Management Group is a Dutch firm focused on how to extract business logic from various sources when building decisions – especially on how to extract logic from text documents. They typically work with legal documents and legal experts to [...]

Read the full article →

SAP Run Better Tour Keynote

February 23, 2011

Running smarter is the key theme of the BI 4/EIM4 launch (though the online event is apparently not running at all, let alone running smarter). The launch of the two together – Business Intelligence and Enterprise Information Management –is deliberate on SAP’s part. Information is power and being able to discover, integrate, cleanse and use [...]

Read the full article →

SAP Run Better Tour – Geoffrey Moore

February 23, 2011

After yesterday’s sneak peak the BI 4 launch event – the “Run Better Tour” – kicked off this morning with the main tent event. Geoffrey Moore focused on changes in enterprise IT – specifically the move from what he calls systems of record to “systems of engagement” driven by the consumerization of IT. Enterprise IT [...]

Read the full article →

First Look – Attensity 5.5

February 16, 2011

I got a chance to catch up with Attensity after a long absence recently (I last blogged about Attensity in 2008). Attensity has been doing text analytics and customer experience monitoring for 10 years or more. Their approach includesfour steps –  Listen, Analyze, Relate, Act (from a decision management perspective it is nice to see [...]

Read the full article →

What does IBM Watson mean for Decision Management and Analytics?

February 15, 2011

I have been thinking about IBM’s Watson for a while now. I met some of the team very early in their development and here we are today with Watson slugging it out on TV. To do this it must decompose the question, generate multiple hypotheses and then score them before synthesizing an answer and [...]

Read the full article →

Decision Management and Insurance – A Series

February 10, 2011

Insurers face new and growing challenges as the market moves into recovery in 2011: more delivery channels, demographic shifts, a changing competitive landscape and a rapidly evolving regulatory and compliance environment. Many insurers are faced with meeting this challenges hampered by inflexible legacy applications, underutilized data from internal systems and external sources, and manual spreadsheets [...]

Read the full article →

Webinar: Analytics in Action: BPM and Intelligent Operations

January 29, 2011

[ March 10, 2011; 12:00 pm to 12:45 pm. ] I am giving a webinar on BPM and Intelligent Operations as part of the ebizQ BPM in Action series on March 10. Operational systems can certainly be made more efficient with BPM, but what about making them more effective? Increasingly, companies need intelligent operations that deliver a real improvement in effectiveness. BPM is the right [...]

Read the full article →

First Look – General Intelletics

November 30, 2010

I met General Intelletics at the recent Building Business Capability conference. The founder has been working in artificial intelligence and configurators for about 10 years. One of his clients wanted to put together an insurance program for a gold mine in Turkey – total premiums of about $4M/year. He found that there are no real [...]

Read the full article →

PARC Research – Exploiting unstructured data for predictive applications #pawcon

October 20, 2010

Bo and Lawrence from PARC presented some work on contextual intelligence research designed to exploit unstructured data for novel predictive applications. PARC is now an independent business unit focused on the Business of Breakthroughs, working with Xerox and with other companies. The new focus means they work on a wide range of problems and aim [...]

Read the full article →

Fighting fraud at MetLife Auto and Home #pawcon

October 20, 2010

David McMichael of MetLife came next. MetLife Auto and Home is a mid size P&C insurance arm within the overall MetLife group. David runs the Quantitative Research and Modeling team within the actuarial department. Team has grown over the last few years with a diverse set of people, something they find very valuable and expanded [...]

Read the full article →

← Previous Entries

Next Entries →