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Decisions, decision management and analytics

July 29, 2010

Syndicated from International Institute for Analytics

Tom Davenport was interview recently by the Sloan Business Review on Reengineering your decision making processes about analytics and how companies make decisions. While the interview is mostly focused on manual decision making, many of the points are just as valid when you consider decision management and decisioning technology as [...]

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Another university program for predictive analytics

June 24, 2010

IBM and DePaul University recently announced a new program for teaching students predictive analytics (details here). I like the specific focus on a Masters degree in Predictive Analytics and the focus not on PhDs in analytics but on a more practical Masters degree. Companies need a lot more folks who can understand and use advanced [...]

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Speaking in Paris, July 1

June 22, 2010

[ July 1, 2010; ] I am presenting at an IBM event in Paris on the role of decisions and decision management in building more intelligent business processes. Here’s the description of the event (in French):
Une nouvelle faco de traviller
Tedaes Logicielles, Edition Speciale Agilitite
July 1 IBM Forum de Bois-Colombes
More details
Besides the morning keynote I am also presenting at a more [...]

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First Look – IBM/SPSS Decision Management and Modeler

May 19, 2010

I received an update from IBM recently on IBM SPSS Decision Management 6 and IBM SPSS Modeler 14. IBM  sees organizations with many different data sources (inside and outside) that are moving from a traditional approach focused on reporting to one that involves “predict and act” – real-time, fact-driven decision making at the point of [...]

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Two interesting IDC predictions

May 11, 2010

The nice folks over at IDC let me take a look at IDC – Worldwide Application Development and Deployment: 2010 Predictions. I have a somewhat narrow focus (Decision Management) so only two are really in my zone. First, #10:
10. Decisioning Products Will Be Unified to Deliver a Decision Management Platform
This is obviously right [...]

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Teradata – Q&A with Stephen Brobst

April 28, 2010

Stephen Brobst, Teradata’s CTO, took open Q&A.

What’s the business and architectural impact of the temporal (and spatial) extensions in 13.10?
Most Teradata customers are doing temporal things but implementing manually today using things like effective date columns. This is hard work and the new feature makes it easier to manage, more accessible to customers (some of [...]

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IBM Advanced Case Management Technology

April 15, 2010

After the intro on Advanced Case Management, a more technical session. The idea, Carl Kessler says, is to take all the technology IBM has and create a real improvement in their case management capabilities. Carl explained how IBM takes what they see industries and customers doing and capture storyboards for these different scenarios like new [...]

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IBM Advanced Case Management

April 15, 2010

At the IBM Advanced Case Management event in San Francisco today. Mike Rhodin, SVP of the newly formed Solutions Group within IBM Software, introduced the role of Advanced Case Management in Smarter Planet.
Smarter Planet is IBM’s umbrella concept for building systems to add intelligence to an increasingly instrumented and interconnected world. The changing kinds of [...]

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What exactly does real-time sense-making mean

April 13, 2010

Jeff Jonas of IBM had a great post on Some Organizations Will Be Smarter-er Than Others recently in which he discussed his “obsession with real-time sensemaking systems”.
Now I like the phrase and, in the context of real-life, it is clear what it means. But for a business, what does it mean?
Well sometimes it means [...]

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First Look – SAS In-Database Analytics

April 12, 2010

SAS has been rolling out its in-database and in-warehouse analytics over the last few months and I thought it was time to get an update. SAS sees its in-database strategy as one way to address some of the challenges in putting analytics to work, especially in high-volume operational environments. In-database analytics can reduce the time [...]

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The power of analytics at the IBM CIO Leadership Exchange

March 31, 2010

I recently spoke on analytics to IBM’s CIO Leadership Exchange and wrote a short piece about it for Smart Data Collective. Here are the videos IBM took. First, my presentation (about 12 minutes):

(If this won’t play, try this link)
Then the Q&A between me, the CTO of Bank of America and the CIO of Lufthansa Passenger [...]

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The power of business analytics

March 24, 2010

Syndicated from Smart Data Collective
I recently presented at IBM’s CIO Leadership Exchange on the power of business analytics. With 300+ of IBM’s top CIO customers this was a great event and it is clear that CIOs the world over are keen to adopt business analytics. They recognize, I believe, that they are [...]

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Analytics in the call center

March 18, 2010

IBM announced an interesting new analytic product today – RAMP or Real-time Analytic Matching Platform. The idea behind this is to improve on the approaches currently used to route calls which typically rely on an availability-based approach to connect customers to agents. This doesn’t take an agent’s focus or availability nor what a customer is [...]

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Great interview with Deepak Advani of IBM

February 24, 2010

Doug Henschen has a great interview with Deepak Advani of IBM, the new head of IBM’s newly acquired SPSS business (and I am not just saying that because he mentions Smart (Enough) Systems).  I am looking forward to seeing what IBM does with the combination of ILOG and SPSS, along with InfoSphere, WebSphere, FileNet and [...]

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SAS and Accenture announce partnership

February 17, 2010

Accenture and SAS announced today that they will jointly create an analytics group focused on financial services, healthcare and public service. They describe this as a “significant evolution of the existing relationship between the two companies”. The release is at  http://www.sas.com/news/preleases/AccentureSASAnalyticsGroup.html
This is obviously an interesting announcement. Ever since IBM announced its new Business [...]

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SPSS on what your customers tell you #pawcon

February 16, 2010

Eric Brethenoux of SPSS was up next talking about analytics using what your customers tell you. Customer segments are inherently blurred because they are a composite. Identifying the people behind a segment is hard and increasingly more difficult as the number of brands, devices, channels, media and social networks are exploding. And people have multiple [...]

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More on replacing COBOL with something useful

February 10, 2010

Lisa posted an interesting comment on an old post of mine (Why don’t you replace COBOL with something useful (not Java)) in which she make some interesting comments:
I understand your last point that using a declarative “model” such business rules would be preferable to replace legacy COBOL applications instead of using a procedural language.
Indeed. [...]

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Business processes and decisions – an emerging consensus?

January 21, 2010

Bruce Silver wrote a couple of interesting posts on this topic – Integrating Process and Rules – Part 1 and Part 2. Reading Bruce’s posts, and thinking back on the various posts I have written about business process and business decision management (Risks of pursuing BPM without decisioning, Adding decisioning to your BPM initiative or [...]

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Speaking at the IBM CIO Leadership Exchange

January 15, 2010

[ March 9, 2010 to March 10, 2010. ] I am speaking at the 2010 CIO Leadership Exchange, hosted by IBM Chairman, President and CEO, Sam Palmisano. The forum has been designed around the theme of “Leadership for a Smarter Planet” and will explore how CIOs are tapping business analytics, systems and infrastructures, and new IT value models. The program will provide access to [...]

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Quick thoughts on IBM and Lombardi

December 18, 2009

I have been out this week visiting clients and prospective clients on the east coast and so not blogging much. While I was gone IBM announced its acquisition of Lombardi. Now I don’t have much to add to Sandy Kemsley’s excellent post on the topic except to say that Lombardi has also been virulently anti-business [...]

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