ibm

Trends in smarter business analytics

September 19, 2011

Don Campbell, CTO Of IBM’s Business Intelligence group, presented on trends in smarter business analytics. He sees four focus areas – improving customer understanding, optimizing real-time decisions, better enterprise visibility and improved collaboration. All underpinned by managed, trusted data. IBM’s customers tell them that the 3 big challenges are

A lack of understanding of how to [...]

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Speaking at IBM’s Information on Demand: Driving Better Business Results with Decision Management Systems

September 1, 2011

[ October 26, 2011; 11:30 am to 12:30 pm. ] I am speaking on “Driving Better Business Results with Decision Management Systems” on October 26th at 11:30am at IBM’s Information on Demand event.
Decision Management Systems are an exciting class of information systems. They help organizations manage risk, reduce fraud and maximize the value of every customer interaction. Decision Management Systems enhance existing business processes and [...]

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Decision Management related events Fall 2011

August 23, 2011

This is an update of an earlier post on Decision Technology Events for October 2011
There are a number of great events related to Decision Management themes and technology platforms this Fall.  Here’s my list so far:

Computerworld BI & Analytics Perspectives 2011, 18-20 September, Phoenix, AZ @BIAPCW
I am giving the opening keynote “From Business Intelligence to Predictive [...]

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First Look – IBM InfoSphere

August 3, 2011

I got an update on IBM InfoSphere recently. InfoSphere handles information integration, master data management, lifecycle management, privacy and security, warehousing, big data (as described here in a previous post on IBM’s Big Data platform).
Independent integration is the challenge that IBM sees as being at the heart of data and information management. They define integration [...]

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First Look – IBM In-Database Analytics

August 2, 2011

IBM SPSS has been supporting in-database analytic modeling for a while now. Their objective is to make it possible for analysts to run the complete data mining process end-to-end in-database – from accessing the data to data transformation and model building/scoring. In particular, they try to enable analysts to push data transformation and data preparation [...]

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Decision Management Product News Recap Q2 2011

June 29, 2011

Here is a recap of Decision Management product news for Q2 2011
Business Rules

First Look Corticon 5
A long established vendor in the business rules management space, Corticon describe themselves as focused on delivering better, faster decisions by automating business rules.
First Look – OpenRules Decision Management System
OpenRules allows business users to manage rules directly in Excel, OpenOffice [...]

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IBM thoughts on Predictive Analytics Futures

June 2, 2011

IBM identified three big trends in predictive analytics that will drive some of its development efforts around predictive analytics:

New Data
New data types such as images and video as well as new sources like RFID and mobile devices must be accounted for and become part of how predictive analytics are built. Access to this data is [...]

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Smarter Customer Analytics and Decision Management with IBM

June 2, 2011

We got a quick overview of SPSS Decision Management (see my post on SPSS DM 6 or indeed the whole blog for my view of this). SPSS Decision Management combines predictive analytics, business rules and optimization/simulation to optimize high volume decisions like “should I search this car at the border” or “should I investigate this [...]

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Social Media Analytics with IBM

June 2, 2011

IBM sees Social Media Analytics as part of Customer Analytics rather than as a separate category – the reason for analyzing social media is to better understand customers and what they are thinking. It is not enough, says IBM, to understand and analyze social media. This understanding must be integrated with other kinds of analytics [...]

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Predictive Analytics spotlight from IBM

June 2, 2011

Deepak Advani kicked off day 2. SPSS was acquired by IBM in 2009 and, like all acquisitions, has to report on how well it has met the expectations set at acquisition time. SPSS has beaten every target set for it at acquisition and reviews have apparently been a “bit of a love fest”. SPSS has [...]

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IBM and delivering differentiated client value

June 1, 2011

IBM clearly realizes that people, process and technology all must go together to deliver value. This means that clients need both software and services and was the subject of this next session.
Business Analytics and Optimization is a segment that crosses hardware, software and services at IBM. IBM is committed to growing this business from over [...]

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IBM Analytics customer stories

June 1, 2011

A number of customers participated in a panel of analytics success stories. Each one was interesting and powerful in its own right and each prompted a Decision Management suggestion for someone at that stage in developing and deploying analytics.
Argos Risk is a web-based online subscription risk management service. Argos offers actionable risk insight for business [...]

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IBM’s Big Data Platform and Decision Management

May 24, 2011

IBM has recently announced a new strategy for bringing Big Data to the enterprise. In particular this includes InfoSphere Streams v2 (announced April 12) and InfoSphere BigInsights 1.1 announced today. Big Data is an issue, of course, largely because the amount of data available to organizations is growing rapidly. Surveys show that many managers already [...]

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Decision technology events for October 2011

May 23, 2011

There are a number of great events related to Decision Management themes and technology platforms this October. Here’s my list so far for October 2011

Teradata Partners Conference and Expo 2-6 October, San Diego, CA
This is a great conference for anyone using or considering Teradata. I assume that this year there will be a solid set [...]

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The Essential CIO and Decision Management

May 18, 2011

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

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More on the relationship between Decision Management and BPM

May 10, 2011

There’s a great article over on IBM’s Good Decisions blog called “What’s Decision Management got to do with Business Process Management?” The article lays out a nice scenario for Decision Management and differentiates between business event processing, business rules management, analytics and business process management. It is definitely worth a read. There are a couple [...]

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Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

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Operational Intelligence Panel

April 29, 2011

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

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Some closing thoughts on IBM IMPACT 2011

April 13, 2011

I am back home after a couple of days at IBM IMPACT 2011 in Las Vegas and as promised here are a couple of closing thoughts.

Decision Management has gone mainstream
IBM put Decision Management front and center alongside Business Process Management. For someone like me who has been writing and talking about Decision Management for 9 [...]

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Increasing customer satisfaction in claims processing with rules and process

April 12, 2011

Final IBM IMPACT session for me this year is If P&C Insurance talking about the role of process and rules in claims processing. If is the largest property and casualty insurer in the Nordic region and covers all sorts of risks across personal and commercial lines of business. Insurance Customer Satisfaction can seem like an [...]

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