Government

Business Analytics – the power to meet your priorities #iod11

October 25, 2011

Eric Yau kicked off the business analytics keynote today, saying that they are going to focus in on the 3+3 areas discussed yesterday and with that he introduced Deepak Advani. Deepak introduced some key IT trends – rising data volumes, high volume decisions that require decision automation and LOB demanding more flexibility and independence – [...]

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Transforming your business with analytics – a series

May 23, 2011

I want to share with you the collective wisdom of over 50 companies that have transformed their business using analytics. These companies tackled core business issues like customer retention, marketing, patient care, student achievement, and customer centricity in industries as varied as Retail, Telecommunications, Healthcare, Education, Government, Insurance and Banking.
Tomorrow I will kick off a [...]

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Operational Intelligence Panel

April 29, 2011

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

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SAS product portfolio and roadmaps

March 7, 2011

Warning, long post follows – SAS has a lot of products and even this summary was a lot. A big session on the product portfolio – 2010 and 2011 highlights in some specific focus areas. New releases in 2010 included:

Customer Link Analytics – released in Q1 this product focused on using links between customers to [...]

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SAS Vertical Strategy

March 7, 2011

Focus of the presentation from Russ Cobb was Banking, Insurance, Retail and Government.
Banking first. Lots of releases this year primarily around Enterprise Risk Management, Governance Risk Compliance, Customer intelligence, fraud and financial crime solutions. Key customer issues for SAS in banking:

Customer Growth
How do you identify, grow and manage your most profitable customers. Big focus for [...]

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SAS Sales and Marketing Overview

March 7, 2011

Carl Farrell came up to talk about sales enablement and execution. 2010 was an interesting year in the Americas as the recovery was very inconsistent between countries in the Americas and across verticals. Strong growth in First Year Fees – 21% in US, 15% in Canada and 56% nearly in Latin America (with the Southern [...]

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SAS Inside Intelligence 2011 – Executive Viewpoioint

March 7, 2011

I am attending the SAS analyst day this week – SAS Inside Intelligence.
Jim Goodnight kicked off the SAS analyst event. Numbers look good for a tough economy – 5.2% worldwide growth in US Dollars or 6.7% without currency fluctuation. Latin America, Canada and Asia Pacific were all very strong but regions were good across the [...]

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Happy world statistics day!

October 20, 2010

It turns out that today is World Statistics Day (according to my friends at SAS, who have a page all about it). The focus of the day is on the value of official statistics. So, if you are working for a governmental or non-governmental statistics organization, have a nice day
If you don’t work [...]

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Fixing the BP Fund claims process

September 28, 2010

Syndicated from ebizQ
I saw yet another article about the claims being paid by the BP Fund this weekend – BP fund czar promises bigger, faster claims – and it struck me that every time there is a disaster we go through this. Something happens, lots of people need to make claims, some process gets set [...]

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BI 2010 – Optimizing revenue collection

February 24, 2010

Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He began by pointing out that there is a difference in how public sector organizations use BI – a focus on service delivery not profits, on taxpayers not customers, enforcement campaigns not marketing campaigns and so [...]

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BI 2010 – Optimizing revenue collection

February 24, 2010

Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He began by pointing out that there is a difference in how public sector organizations use BI – a focus on service delivery not profits, on taxpayers not customers, enforcement campaigns not marketing campaigns and so [...]

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BI 2010 – Successfully incorporating geospatial data

February 23, 2010

Melanie du Plessis from the electoral commission was next. The IEC focuses on ensuring that elections are free and fair. One of the key elements of this is a focus on a single national register of voters that everyone appears on once and only once. Divided up the country into voting districts, to one of [...]

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Text Mining examples with John Elder #pawcon

February 16, 2010

John Elder, one of my favorite presenters, introduced a series of customer stories around text mining/text analytics. He calls this "the wild west" of analytics with lots of startups and innovation. He points out that these kinds of analytics must be designed to complement human capabilities, not least because the human brain is good at [...]

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SAS – An executive overview

October 27, 2009

I am spending some time as a guest of SAS this week and we got started today with Jim Goodnight, CEO of SAS. He began by describing SAS Institute’s 33 years of continuous revenue growth as well as similarly growing reinvestment in R&D. SAS has not laid anyone off this year, for which kudos, and [...]

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Are there unwritten rules in your processes?

May 7, 2009

Syndicated from ebizQ
I got a newsletter over the weekend with a very pertinent comment:
In our last newsletter, the Facilities Team announced that we were in negotiations for a facility. Unfortunately, undocumented rules in the city’s building code were discovered which put a kibosh on that location
This is interesting because I know for a fact that [...]

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Final keynotes on SmartSOA and more

May 6, 2009

Gerry Mooney – IBM’s point man for fiscal stimulus and economic recovery. He feels that the Smarter Planet initiative and the current economy/stimulus are closely linked, at least potentially. Stimulus money could be focused on managing the current crisis more effectively but it could also be used to build a 21st Century infrastructure. In addition, [...]

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The High ROI of Data Mining for Innovative Organizations

February 19, 2009

Syndicated from Smart Data Collective
John Elder presented a collection of case studies to showcase the ROI of data mining. John started by making the point that many of his case studies had technical success but not business success – an interesting statistic. John sees three major ways that predictive analytics can help – streamlining, eliminating [...]

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Mr Obama, smarten these systems!

January 20, 2009

Like millions of my fellow Americans I listened to our new President today. As I did I was struck by the opportunities for decision management to deliver the smarter systems that will be critical with some of the priorities President Obama laid out in his speech. There were four commitments he made that struck me [...]

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First Look – Be Informed

November 16, 2008

Last week I got a chance to catch up with a Dutch company in the decision management space – Be Informed. Be Informed arose out of work within a big systems integrator building complex processes, especially in government, that was unable to find good tools for case management and complex knowledge-based processes. The company [...]

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Dumb government systems

October 20, 2008

I recently past 10 years as a US citizen and, as a result, was returning from Europe with a new passport. To celebrate this occaision the INS decided to put me through a manual check – apparently my name matched someone on the watch list. Now it should be noted that nothing else did – [...]

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