governance

SAS Vertical Strategy

March 7, 2011

Focus of the presentation from Russ Cobb was Banking, Insurance, Retail and Government.
Banking first. Lots of releases this year primarily around Enterprise Risk Management, Governance Risk Compliance, Customer intelligence, fraud and financial crime solutions. Key customer issues for SAS in banking:

Customer Growth
How do you identify, grow and manage your most profitable customers. Big focus for [...]

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Fiserv are looking for a Decision Management Architect

March 3, 2011

A client of mine – Fiserv in Norcross GA – is looking a Decision Management Architect. This individual will be required to:

Partner with Fiserv Business Units and 3rd parties/partners to lead and facilitate the definition of a robust & scalable technical architecture foundation for the solution that would meet business requirements and vision of the [...]

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Decision Management and Insurance – Business Optimization and Governance

February 24, 2011

Strategy Meets Actions’ research reports that insurers have tens, hundreds, even thousands of initiatives. To achieve these goals, aligning the business and IT is critical, as is setting the right priorities, and ensuring technology investments support these priorities.
Decision Management focuses on the key business decisions, and moves away from a focus on functional processes and [...]

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Decision Management and Insurance – A Series

February 10, 2011

Insurers face new and growing challenges as the market moves into recovery in 2011: more delivery channels, demographic shifts, a changing competitive landscape and a rapidly evolving regulatory and compliance environment. Many insurers are faced with meeting this challenges hampered by inflexible legacy applications, underutilized data from internal systems and external sources, and manual spreadsheets [...]

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Accenture’s new risk practice

May 13, 2010

I followed up with Steve Culp of Accenture about their announcement of a new Risk Management practice earlier this year. Obviously Accenture has been doing risk management for a long time but they have now brought together people who were already working in this space in different verticals and in their information systems practice as [...]

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New IBM study on business analytics and optimization

December 9, 2009

IBM today released a new report on the progress companies are making adopting business analytics and optimization. The paper is called “Smarter decisions for optimized performance” (love it) and focuses on how companies are using analytics and optimization to “breakaway” – a sports analogy such as where a cyclist breaks away from the pack not [...]

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Decisioning platforms and managing business rules

October 8, 2009

While at the recent Gartner BPM conference (twitter feed at #gartnerbpm) I got some interesting questions from @gagan_s. He saw my posts on the bare essentials of making rules work and @skemsley‘s post on my advanced decisioning for process excellence session (recording here).
The first question he asked was a follow-up to Jim Sinur (@jimsinur) saying [...]

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Accelerating BPM Adoption

July 1, 2009

I am speaking at the Brainstorm conference in San Francisco and blogging a couple of sesssions. First up today is Michael Melenovsky (formerly of Gartner) on Accelerating BPM Adoption – creating a vision and establishing a roadmap. Michael made the great point that companies sometimes get started with BPM to try it out and then [...]

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First Look – IBM/ILOG BRMS 7.0

June 17, 2009

As previewed yesterday, ILOG (now an IBM company) is releasing the 7.0 products of their business rule management system (BRMS) family. These mark a big step forward for the ILOG product range. ILOG BRMS 7.0 has the standard BRMS components – an Eclipse-based development environment (Rule Studio), a web-based collaboration environment for non-technical users (Rule [...]

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Don’t forget the premier rules/decisioning event of 2009!

June 11, 2009

The International Business Rules Forum™ is the premier Conference dedicated to Business Rules, where the future of Business Rules, Decisioning, Compliance & Enterprise Design is taking shape! This year’s event covers Business Rules, Decision Management, Business Process, Governance and Compliance. Once again I will be giving a tutorial and a keynote and acting as track [...]

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Empowering Business Users To Embrace Change

May 5, 2009

Connie Moore of Forrester presented on empowering business users to embrace change and began with a great quote from a customer – “Change NEVER settles down”! You need to embrace change and accept it as a norm – to accept that business processes and dynamic business processes. In this environment, business people play an essential [...]

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Building Agile Processes with SOA and Business Rules

May 4, 2009

Vision Service Plan, VSP, presented on their use of business rules to build agile business processes in healthcare. VSP has some 55M customers in their plans and have been an IBM/ILOG customer since 2002. Every process in healthcare is governed by policies, regulations – every process has decisions that must be made following the rules [...]

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Quality and warranty cost reduction strategies

March 12, 2009

Jim Johnson of IBM gave IBM’s point of view on quality lifecycle management. Jim works in Global Services and works with auto and truck manufacturers. IBM’s research shows:

That warranty reserves accrue at between 1% and 3% of sales and this is continuing to increase.
Detection to correction cycles average over 100 days and can exceed 220
Electronics [...]

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Live from Warranty Chain Management 2009 – The Strategic Importance of Warranty

March 11, 2009

I am at the Warranty Chain Management conference this week and blogging more or less live. Despite the economy there are over 180 attendees as well as a solid core of sponsors. Marc McKenzie, Global Director of Corporate Warranty & Governance from Hewlett Packard gave the opening presentation on the strategic importance of warranty.
HP spends [...]

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DIALOG Agile IT Infrastructure

February 6, 2009

Another panel, this time on how business rules fits into an agile IT infrastructure. British Airways, PMI (mortgage related services), Swiss Medical (Argentinian health insurance) and Wyndham Group were represented. Panels are tough to blog so here’s a list of takeaways:

Start small and in a well known area to prove out the technology but have [...]

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DIALOG Governance, Change Control and Rules

February 6, 2009

I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:

Executive sponsorship and active evangelism are key
Build expertise – centers of excellence – within the groups that are managing rules
Start early and iterate [...]

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DIALOG Group RCI and Legacy Migration

February 5, 2009

Frank DiGiovanni of Group RCI (a vacation exchange and vacation rental company, part of Wyndham Worldwide) presented on their journey  – a legacy modernization using ILOG Rules. Frank  identified SOA, legacy migration from mainframe to SOA and how business rules complements these as his key topics. Group RCI’s core problem was threefold:

Members: had to call [...]

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Risk Management at Sun

October 28, 2008

Risk management is necessary at Sun as new products are constantly being introduced. Each time there are challenges getting information out to people. Also find the same problem repeatedly in different geographies and were challenged to share information about problems and solutions between teams. By 2001 they found over 300 user developed applications supporting risk [...]

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Introducing SOA Design Patterns

October 7, 2008

Thomas was back on talking about the catalog of 85 SOA Design Patterns that he is publishing this year – SOA Design Patterns. Design patterns are a field-testing or proven design solution to a common design problem. Some are compound, most are atomic. These SOA Patterns overcome common design challenges for the successful adoption of [...]

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Using decision management for Governance, Risk and Compliance

August 20, 2008

A reader asked me to blog about GRC – governance, risk and compliance – this week and, in particular, the difference between IT governance and true business governance or what is broadly known as GRC. I have been thinking about this and will write some more posts when I get back from vacation but, for [...]

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