fraud

First Look – Zementis Update

January 24, 2012

I spoke to Zementis back in June of 2011 and got an update on their Universal PMML Plug-in among other things. Since then they report growing client interest with a particular focus on real-time decision-making using real-time scoring in fraud detection for instance. They have also been updating their products. ADAPA, their analytic decision deployment [...]

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Giving retail banking customers what they want

January 2, 2012

Jim Davis of SAS had an interesting post back in October - What do retail banking customers want?- in which he talked about the results of some consumer surveys and the banking industry’s response. The three results Jim discussed were clarity and fairness, easy access and quality customer experience. Interestingly I see all three of these [...]

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First Look – SAS Enterprise Miner 7.1

November 11, 2011

I got an update on Enterprise Miner™ from the folks at SAS recently. Enterprise Miner is their development tool for data miners and predictive analytic specialists and is a graphical environment for designing and executing the steps in the creation of a predictive analytic model. Enterprise Miner 7.1 was part of the SAS 9.3 release [...]

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Decision Management Orchestrating Consistent Enterprise-wide Decisions #iod11

October 25, 2011

Erick Brethenoux, Pierre-Henri Clouin and Asit Dan presented on IBM’s Decision Management approach – a nice chance to see both the Business Analytics and WebSphere bits of IBM talking about the same problem. CEOs consistently tell IBM that volatility, uncertainty and complexity are continuing issues. CIOs with a mandate to transform the business are responding [...]

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Speaking at IBM’s Information on Demand: Driving Better Business Results with Decision Management Systems

September 1, 2011

[ October 26, 2011; 11:30 am to 12:30 pm. ] I am speaking on “Driving Better Business Results with Decision Management Systems” on October 26th at 11:30am at IBM’s Information on Demand event.
Decision Management Systems are an exciting class of information systems. They help organizations manage risk, reduce fraud and maximize the value of every customer interaction. Decision Management Systems enhance existing business processes and [...]

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First Look – Modern Analytics

July 21, 2011

Modern Analytics was founded in 2001 by a team that originally met building analytical capabilities for a major European bank. They wanted to see if they could make it easier to deliver the kind of analytic infrastructure they had developed for the bank. Since then, they have worked in many industries and have developed this [...]

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First Look – Silvertail Systems

July 19, 2011

Silver Tail Systems was founded in 2008 by founders with a background in web search, trend analytics and fraud detection. After joining eBay to fight phishing and other kinds of fraud like fake auctions and fake bids, the team sat down and figured out the tools that would have been helpful tackling these fraud challenges. [...]

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What, really, is the business of a mortgage broker?

July 11, 2011

Thanks to @susanliza1 I saw a tweet from @ArthurAranda of Hudson City Savings in which he said
The business of a mortgage broker is knowing numerous & complex lending rules, regulations, procedures, & policies. It is not for everyone.
Given what I do – helping companies build decision management systems – this is interesting to me. Is [...]

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Smarter Customer Analytics and Decision Management with IBM

June 2, 2011

We got a quick overview of SPSS Decision Management (see my post on SPSS DM 6 or indeed the whole blog for my view of this). SPSS Decision Management combines predictive analytics, business rules and optimization/simulation to optimize high volume decisions like “should I search this car at the border” or “should I investigate this [...]

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Predictive Analytics spotlight from IBM

June 2, 2011

Deepak Advani kicked off day 2. SPSS was acquired by IBM in 2009 and, like all acquisitions, has to report on how well it has met the expectations set at acquisition time. SPSS has beaten every target set for it at acquisition and reviews have apparently been a “bit of a love fest”. SPSS has [...]

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IBM and delivering differentiated client value

June 1, 2011

IBM clearly realizes that people, process and technology all must go together to deliver value. This means that clients need both software and services and was the subject of this next session.
Business Analytics and Optimization is a segment that crosses hardware, software and services at IBM. IBM is committed to growing this business from over [...]

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IBM’s Big Data Platform and Decision Management

May 24, 2011

IBM has recently announced a new strategy for bringing Big Data to the enterprise. In particular this includes InfoSphere Streams v2 (announced April 12) and InfoSphere BigInsights 1.1 announced today. Big Data is an issue, of course, largely because the amount of data available to organizations is growing rapidly. Surveys show that many managers already [...]

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First Look – OpenRules Rule Solver and Rule Learner

May 12, 2011

I recently published a First Look on the open source OpenRules Decision Management System. Along with traditional Business Rules components, OpenRules includes two other important decision management components:

Rules Solver for solving optimization problems
Rule Learner for predictive analytics.

OpenRules Rule Solver is based on Constraint Programming (CP) [...]

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Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

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Webinar: From Business Intelligence to Predictive Analytics

April 22, 2011

[ June 7, 2011; 10:00 am to 11:00 am. ] On June 7th, 10am Pacific/1pm Eastern I am giving a free webinar “From Business Intelligence to Predictive Analytics”. Companies are taking the next step from Business Intelligence to a truly intelligent business by integrating predictive analytics into their operations. Companies need to build on their investments in reporting, visualization and dashboards to move up the [...]

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Managing (and automating) scattered policies

April 21, 2011

Michael Rasmussen had a great post recently – Hordes of Policies Scattered Across the Organization – in which he had a great list of the challenges with risk management policies. Now Michael’s view of Governance Risk and Compliance (GRC) is a little different than mine but he is spot on with this list of issues. [...]

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Increasing customer satisfaction in claims processing with rules and process

April 12, 2011

Final IBM IMPACT session for me this year is If P&C Insurance talking about the role of process and rules in claims processing. If is the largest property and casualty insurer in the Nordic region and covers all sorts of risks across personal and commercial lines of business. Insurance Customer Satisfaction can seem like an [...]

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Decision Management: Orchestrating Consistent Enterprise-Wide Decisions

April 11, 2011

As companies move to this more changeable, uncertain world that requires a coordinate extended enterprise, it is essential to manage decisions as well as processes – not by using process management to manage decisions but by managing decisions alongside processes. These operational decisions – micro decisions – are the front line in driving business agility [...]

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