Event

Live Event: Improving customer service with BPM and decision management

February 8, 2012

[ March 21, 2012; 6:00 am to 7:00 am. ] I have been speaking at a series of IBM events last fall and this spring focused on “Improving customer service with BPM and decision management“. The third is in New York, NY on March 21st and the main session starts at 9am ET. I will be kicking off the session with “BPM and Decision Management [...]

Read the full article →

Live Event: Process Excellence: A Route to Better Business

February 2, 2012

[ March 22, 2012; 8:00 am to 9:00 am. ] I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.” I will be speaking on BPM and Decision Management for Smarter, Simpler, and More Agile Business. The third  is in Denver, CO on March 22nd and the main session starts at 8:30am MT. I will be [...]

Read the full article →

Live Event: Process Excellence: A Route to Better Business

February 1, 2012

[ March 7, 2012; 6:00 am to 7:00 am. ] I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.” I will be speaking on BPM and Decision Management for Smarter, Simpler, and More Agile Business. The second is in Columbus, OH on March 7th and the main session starts at 8:30am ET. I will be [...]

Read the full article →

Live Event: Process Excellence: A Route to Better Business

January 31, 2012

[ February 15, 2012; 6:30 am to 7:30 am. ] I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.” I will be speaking on BPM and Decision Management for Smarter, Simpler, and More Agile Business. The first  is in Dallas TX on February 15th and the main session starts at 8:30am CT. I will be [...]

Read the full article →

Keynote: The Intelligent Enterprise:From BI to Predictive Analytics with Decision Management

January 19, 2012

[ February 9, 2012; 3:30 pm to 4:30 pm. ] I am giving the closing keynote on day 1 of Predictive Analytics and Business Insights 2012 in San Francisco on February 9th at 3:30pm. I will be speaking on “The Intelligent Enterprise: Utilize decision management to move from Business Intelligence to Predictive Analytics” and attending the networking reception afterwards. Other speakers at the event include Saum Mathur – Vice President, [...]

Read the full article →

Webinar: Models Collecting Dust? How to Transform Your Results from Interesting to Impactful

January 11, 2012

[ March 14, 2012; 10:00 am to 11:00 am. ] I am giving a webinar on Thursday March 14, 2012 10 am Pacific with Revolution Analytics on “Models Collecting Dust? How to Transform Your Results from Interesting to Impactful”
Data scientists sometimes lament, “Why can’t I get anyone to use my predictions?” Great models that make accurate predictions are sometimes disconnected from organizational decision-making. This hurts [...]

Read the full article →

Webinar: Managing the Next Best Activity Decision with Predictive Analytics

December 21, 2011

[ January 24, 2012; 11:00 am to 12:00 pm. ] I am giving a webinar with KXEN on January 24th at 11am Pacific/2pm Eastern on Next Best Activity decisions
Every interaction with your customers is an opportunity to build your relationship. It could be a personalized marketing offer or proactive customer service. To make sure this interaction maximizes the value of your customer relationship, many organizations [...]

Read the full article →

Webinar: Strategic Advantage of Focusing on Decisions

October 17, 2011

[ October 19, 2011; 11:00 am to 12:00 pm. ] I am giving a webinar for IBM on “Strategic Advantage of Focusing on Decisions” on 10/19/11 at 11 AM PT / 2 PM ET. I will discuss the value of becoming a decision-centric organization. Learn strategies and best practices for leveraging technology to execute operational business decisions more effectively. See how you can bridge the [...]

Read the full article →

Decision Management related events Fall 2011

August 23, 2011

This is an update of an earlier post on Decision Technology Events for October 2011
There are a number of great events related to Decision Management themes and technology platforms this Fall.  Here’s my list so far:

Computerworld BI & Analytics Perspectives 2011, 18-20 September, Phoenix, AZ @BIAPCW
I am giving the opening keynote “From Business Intelligence to Predictive [...]

Read the full article →

Webinar: Active Decisions for the “Aware” Organization

August 23, 2011

[ September 29, 2011; 10:00 am to 11:00 am. ] I am giving a webinar on Active Decisions for the “Aware” Organization with RedHat on September 29  at 10am Pacific.

Organizations need systems that allow them to respond to fast changing conditions. These systems must be easy to change as requirements change and be able to respond to what is happening in real-time. Rules-based decision management systems [...]

Read the full article →

Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

Read the full article →

Podcast (and webinar) on using analytics for smarter BPM

March 1, 2011

I am participating in the ebizQ BPM in Action event later this month – I am giving a webinar on BPM and Intelligent Operations – and I recorded a podcast on this topic with Peter Schooff. If you are interested in how analytics impacts BPM you can listen to the Smarter BPM podcast and register [...]

Read the full article →

Webinar: Analytics in Action: BPM and Intelligent Operations

January 29, 2011

[ March 10, 2011; 12:00 pm to 12:45 pm. ] I am giving a webinar on BPM and Intelligent Operations as part of the ebizQ BPM in Action series on March 10. Operational systems can certainly be made more efficient with BPM, but what about making them more effective? Increasingly, companies need intelligent operations that deliver a real improvement in effectiveness. BPM is the right [...]

Read the full article →

DM Radio – Obedient Systems and the Value of Business Rules

January 20, 2011

[ September 22, 2011; 12:00 pm to 1:00 pm. ] I am participating in a DM Radio event Thursday September 22d at 3 ET along with guests Matt Creason of Sybase, Sarah Kohler of Trillium Software, and Russ Johnson of ASA. Register here.

Read the full article →

Last three webinars in 2010 – Insurance, Analytics, Drools

November 2, 2010

We are wrapping up our webinar series on decision management and I wanted to make sure you knew about the three remaining webinars. These webinars are a great tool for you to learn more about predictive analytics, business rules and decision management in practice. There are more details on the events page [...]

Read the full article →

Lots of decision management events this fall

September 7, 2010

The fall event sequence is starting and early bird discounts are expiring so it’s time to plan your fall

Webinar – Simplifying over-complex processes September 9, 10am Pacific
Webinar – Delivering customer centricity across multiple channels, multiple platforms September 23, 10am Pacific
Webinar – Implementing analytics? You need business rules October 7, 10am Pacific
RulesFest October [...]

Read the full article →

Fall webinar series announced

August 30, 2010

I just scheduled and announced four new webinars for this fall:

Simplifying over-complex processes
Delivering customer centricity across multiple channels, multiple platforms
Implementing analytics? You need business rules
Decision analytics – more than BI and web analytics

You can find all my upcoming events in the Events Calendar.

Read the full article →

More intelligent processes – a video and presentation

August 25, 2010

I spoke at an IBM event in Paris recently on More intelligent processes – choices and results. You can see the video (with French slides but me speaking English) here. The English slides are on SlideShare below:
More intelligent processes – choices and results
View more presentations from Decision Management Solutions.

Read the full article →

Webinar with Progress on decisions and responsiveness

July 21, 2010

I am giving a webinar on “Building Responsive Enterprises – One Decision at a Time” with Progress Software this week. I will discuss how decision management improves business performance by identifying the key decisions that drive value in your business. I will discuss:

The responsive enterprise
The need for decisions
Business rules and business [...]

Read the full article →

Speaking at the ebizQ BPM in Action series

May 25, 2010

[ June 23, 2010; 1:00 pm to 2:00 pm. ] I am participating in the ebizQ BPM in Action series this month.  I am speaking on Advanced Decisioning for Process Excellence at 1pm on June 23.
Straight-through processing, advanced analytics, dynamic processes, business user control and business alignment — all are make or break issues for process excellence. But are these really process [...]

Read the full article →