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enterprise application

Last year BPM expert Sandy Kemsley and I did some research on the infrastructure you need to develop excellent, smarter, mobile apps. Mobile devices have gained enough traction with consumers and employees to require mobile applications as a part of an enterprise strategy. However, these mobile apps must be more than mere information presenters – they [...]

First Look: WebAction

I got an update from WebAction recently. WebAction was founded in 2012, is backed by Summit Partners and is headquartered in Palo Alto, CA. The founders come from working together at GoldenGate and some prior companies, such as WebLogic. WebAction’s focus is on what they call “Data Driven Apps” – on moving from data presentation [...]

Tangerine Bank, an IBM customer, kicked off IBM IMPACT 2014 discussing how they are using technology to re-imagining and simplifying banking. In particular Tangerine is focused on becoming a mobile-centric or mobile first bank. They are trying to raise the bar on mobile banking applications, adding things such as voice activation and offline access. Working with [...]

First Thoughts: SAP and KXEN

SAP recently acquired KXEN, a leading provider of predictive analytics technology, to complement SAP’s existing analytic products. I have previously written about both companies’ products and this week got a chance to chat with John Ball, CEO of KXEN, as well as a number of executives on the SAP side. This is an important acquisition [...]

As many of you know, Decision Management Solutions publishes a report on Decision Management Systems platform technologies. We have just released a new version with more vendor information, links to product reviews and great new content on best practices and key product characteristics. To recap: Decision Management Systems are agile, analytic and adaptive. They are [...]

I saw an interesting press announcement the other day about Activant’s new business rules functionality. Activant (who recently agreed to be acquired and merged with Epicor) is an ERP provider focused on distribution and retail – 60% of revenues come from retail and 40% from distribution. Activant as a whole has 15,000 customers concentrated in [...]

As companies move to this more changeable, uncertain world that requires a coordinate extended enterprise, it is essential to manage decisions as well as processes – not by using process management to manage decisions but by managing decisions alongside processes. These operational decisions – micro decisions – are the front line in driving business agility [...]

I gave a webinar on Smarter ERP with Decision Management and one of the tweets during the presentation – “Standard processes, custom decisions” prompted a few requests for more details. So, here goes. When I talk to companies about their ERP implementations we often end up discussing the balance between standardization/globalization and flexibility/localization. These companies [...]

Insurers face an explosion of direct sales channels: websites, mobile and call centers, with the rapidly evolving world of social media opening up even more opportunities. Driving consistent customer treatments and profitable direct sales across dynamic distribution channels, while effectively managing risk, is a huge challenge. As Deb pointed out, linking all customer communication together [...]

Large companies rely on their Enterprise Resource Planning (ERP) and other enterprise applications to manufacture, distribute and manage the products their customers need. The behavior of these operational systems is critical to how a company treats, and is perceived by, its customers, its partners and its suppliers. Yet these systems are often plagued by manual [...]

Randy Heffner had a post late last year that I just got to – Business 2011 Gets Faster; Business Rules And SOA Policy Get More Important. Randy makes the key point that while the pace of change means you cannot afford to lock up your business logic in traditional code, you also can’t just let [...]

I saw this white paper by IBM on Legacy Modernization with business rules and thought I should quickly re-summarize my point of view on this and link to my various posts on the topic. The white paper does a nice, if IBM-centric, job of outlining the key issues: You don’t need to modernize the whole [...]

Syndicated from ebizQ Lots of articles talk about the need to provide BI and analysis on mobile devices. And lots of enterprise applications want to “mobilize” themselves. But I don’t see it. I don’t think employees want to do BI on a smartphone or even data mining on an iPad. Nor do they just want [...]

IBM Advanced Case Management

At the IBM Advanced Case Management event in San Francisco today. Mike Rhodin, SVP of the newly formed Solutions Group within IBM Software, introduced the role of Advanced Case Management in Smarter Planet. Smarter Planet is IBM’s umbrella concept for building systems to add intelligence to an increasingly instrumented and interconnected world. The changing kinds [...]

Update from SAP Co-CEOs

Got a quick update today from the new co-CEOs of SAP – Bill McDermott and Jim Hagemann Snabe. Jim focused on their innovation strategy – making significant steps into on-demand business applications, aiming to support a hybrid approach allowing customers to mix on-demand and on-premise software. In addition they aim to increase support for running [...]

Carsten Ziegler started off re-iterating the same benefits of business rules that came up when the BPM team discussed rules. He used an insurance policy application and pricing scenario as an illustration. The rules for this scenario are organized into a catalog that contains various rulesets, either if..then rules or a decision table, just like [...]

On Monday I posted about Enterprise Application 2.0 and promised to return with some thoughts on how to get from Enterprise Application 1.0 to Enterprise Application 2.0. Let’s see: Expose core elements as services Identify and manage processes – hook up legacy and new services into new, more effective workflows Find and automate decisions using [...]

Enterprise Application 2.0

As organizations try to achieve agility, productivity and efficiency they often look to new technologies, new approaches to change the status quo. But when it comes to information systems, most large enterprises have an electronic backbone of legacy enterprise applications. Whether packaged or custom developed, these are “1.0” enterprise applications. Or, more bluntly, dumb applications. [...]

Shantanu Narayen of Adobe recently said “Engagement is the new business mandate” and when Denise Shiffman (author of The Age of Engage) spoke at a recent CMO summit she added: As I talk to customers, partners, and employees, it becomes increasingly clear to me that the health of a company relies on the extent to [...]

First Look – ServiceBench

I saw ServiceBench when I presented at the Warranty Chain Management Conference and got a chance to get a more detailed presentation just recently. ServiceBench is aimed at the Service Supply Chain and is now part of NEW (who also presented at the conference). The service supply chain is often very complex because of the [...]