efficiency

IBM IMPACT Forbes Mini Main Tent

April 30, 2012

The Forbes Mini Main Tent was kicked off by Mike Perlis, CEO of Forbes. Mike focused on how to build a business as strong as the Forbes brand – something with four legs:

Keep print business on track
Build the digital business for growth
Develop brand extensions like conferences and international
Become a great technology company

This last one is [...]

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Decision Management boosts AP performance

April 3, 2012

There was an interesting little article on the Institute of Financial Operations site last week – In relentless pursuit of productivity: Index tracks traits of best-in-breed AP operations. This reported on some results from the Accounts Payable Productivity Index study. What struck me about this was the role of automated decision-making (using business rules) among [...]

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The Essential CIO and Decision Management

May 18, 2011

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

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The BPM Scenario

April 29, 2011

Janelle Hill talked about the BPM Scenario and the role of BPM in creating intelligent operations. She had three things to cover – why is BPM more important than ever, business optimization and where to go next.
First, she reminded us of some key elements of BPM from Gartner’s perspective:

BPM involves a focus on processes as [...]

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Enterprise Application 2.0

August 24, 2009

As organizations try to achieve agility, productivity and efficiency they often look to new technologies, new approaches to change the status quo. But when it comes to information systems, most large enterprises have an electronic backbone of legacy enterprise applications. Whether packaged or custom developed, these are “1.0″ enterprise applications. Or, more bluntly, dumb applications. [...]

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Business rules for more effective development

June 17, 2009

Syndicated from ebizQ
Noam Tamarkin had a post recently on Efficient or Effective in software development in which he asked an important question – would you rather be more efficient or more effective when it came to developing software. Most would, like Noam, answer that they preferred to be effective. Yet I see many programming teams [...]

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Measuring and improving an effective and efficient warranty process

March 11, 2009

John Hagen of Trane presented on measuring and improving an effective and efficient warranty process. Trane produces Commercial HVAC systems of every size. Warranty is tricky because they make everything so specific to customers.
Trane started a new quality initiative in 2004 because they felt that there were some low hanging fruit. They had warranty reserves [...]

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Mr Obama, smarten these systems!

January 20, 2009

Like millions of my fellow Americans I listened to our new President today. As I did I was struck by the opportunities for decision management to deliver the smarter systems that will be critical with some of the priorities President Obama laid out in his speech. There were four commitments he made that struck me [...]

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Business Process – Linking Business and IT

June 18, 2008

Janelle Hill of Gartner kicked off day 2. Business Process Management is the current approach to being process-centric and part of a long history stretching back to Taylor/Deming, Business Process Reengineering and more. In particular it is an evolution from computerized process flow, to packaged applications as best practices and now flexible and adaptive processes. [...]

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Lessons Learned from BPM Deployments

May 23, 2008

Ken Vollmer kicked off the last day of the event with a view from the field – a survey on BPM that Forrester did at the end of 2007. The theme is that “BPM has already achieved mainstream status inside of most enterprises but we still have a long way to go to achieve the [...]

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Live from Forrester – Don’t Wait to Innovate

May 20, 2008

Bobby Cameron came up next and begun by highlighting how little IT sometimes matters to business innovation – even innovative companies and CEOs don’t think of their IT in this way. So why is this a problem? Executives say one thing but do another:

Innovation is a “priority” but not on the executive team’s agenda.
CEOs talk [...]

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Better decision-making can boost your top line

October 18, 2007

I saw this post by Keith Harrison-Broninski Some Processes Cost Money – Others Processes Make Money, in which he discusses the fact that companies have already squeezed lots of costs out of their systems and processes. He takes away from this the valid conclusion that not all processes are therefore good targets for high ROI [...]

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Book Review – The only sustainable edge

November 30, 2006

The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization
In this book John and John discuss how recent changes in the world will force, indeed are forcing, companies to change how they think about offshoring and outsourcing, innovation and even their core business processes. They describe how a combination of “Converging [...]

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