JT on EDM

Neil Raden of Hired Brains and I have just published a new report on the Technology for Operational Decision Making. You can get the executive summary from my company site or register and download the full report. The report will also be available from the sponsors – without whom the report would not have happened. [...]

CRM Magazine has a great article on decision management this month and it is available on line. As the summary says:
Neither your best guess nor your gut instinct is good enough anymore. Fortunately, with enterprise decision management, the technology and methodology now exist to help you reach a better conclusion.
Check it out, along with some [...]

Well I did the Blog Talk Radio thing with Blake Landau this morning and hopefully there are some visitors today as a result. UPDATED: Here’s a link to the podcast – Decision management and CRM.
If CRM is your thing, check out the Customer Experience category or this series on using decision management to build a [...]

Syndicated from ebizQ
Tom Davenport had a post today on Microdecisions for Macro Impact that pointed out on the key benefits of decision management, with its focus on operational decisions:
If you can identify a few key microdecisions that can be addressed and improved, you can often dramatically improve performance.
“Micro decisions” is a phrase Neil and I [...]

One of the questions I get often is around how decisions and business rules relate. People want to know so they can design their system and so they can manage change. I recently got a request for a link to a post describing the difference and I realize that, though I have lots of posts [...]

Syndicated from ebizQ
Concluding my response to – Programming Sucks! Or At Least, It Ought To it’s time to answer the specific comments I got. First, the reasonable ones:
Ken said:
It depends on the business requirement. If business rules need to be changed on the fly then a rules engine framework makes the most sense. If, as [...]

Two articles from me that you might like to check out. First in Oracle’s Journal of Management Excellence 2009 February I have a Guest Commentary on The Overinstrumented Enterprise arguing that companies are investing too heavily in monitoring systems while under-investing in making those same systems manageable. This is similar to the argument I made [...]

Continuing this weeks posts on using decision management to improve development,  I thought I would post on how decision management should be part of model-driven development (model-driven engineering, a model-driven architecture or whatever).
The recent, and premature, discussion of the death of SOA led Johan den Haan to post SOA is dead; long live Model-Driven SOA [...]

Enterprise Decision Management Summit 2009
at the Bellagio in Las Vegas, Nov. 1-5, 2009

Business Rules
Decision Management
Business Alignment Symposium – New!
“How-to” Project Labs – New!
Business Process Management Track – New!
CEP Workshop – New!

Make sure you’re on the Business Rules Forum mailing list – sign-up [...]

Continuing my series on the opportunity for IBM now it has completed its acquisition of ILOG, I wanted to discuss multi-platform support in the ILOG BRMS. This is an issue because there is an apparent tension between IBM’s behavior over the last few years and ILOG’s:

IBM is seen as a very Java-centric company
IBM’s recent focus [...]