decomposition

Here’s how a Decision Management System would manage review fraud

January 30, 2012

My eye was drawn to an article in the New York Time last week – For $2 a Star, an Online Retailer Gets 5-Star Product Reviews.  This article drew attention to the ongoing and growing problem of fake reviews. Like many of us I increasingly rely on reviews on sites like amazon.com or yelp.com to [...]

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Extracting and designing a cross-channel decision in Insurance – an example

May 11, 2011

Some weeks back I wrote a series of posts on the role of Decision Management in Insurance. One post was called multi-channel distribution and customer communication and outlined how Decision Services that automate customer decisions improve customer treatment in a multi-channel world by improving their accuracy, timeliness and consistency.
The diagram at left shows how this [...]

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Dynamic BPM and agility

October 6, 2009

Jim Sinur presented on how companies are preparing for change and using agility as an advantage. Not just as a technology option but as a requirement for transformation. In some sectors this ability to do dynamic BPM is becoming a competitive weapon. Key issues:

how will BPM become more dynamic
what impact will SOA, web, events, governance [...]

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Why don’t you replace COBOL with something useful (not Java)

June 13, 2008

Joe McKendrick in his Eye on the Enterprise blog had a post on legacy modernization – Time to Cut COBOL from Life Support in which he referenced a post by James McGovern The mainframe is not evil, but COBOL is… in which James says
that there’s no reason why aging COBOL apps can’t be replaced with [...]

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Live from DIALOG – Dynamic BPM-Where SOA, Rules, Processes and Events Come Together

February 26, 2008

I missed the customer panel with Travelocity, Equifax, Deloitte Consulting and Bank of America but hopefully the DIABLOGgers got that one too (they did, check here). Next up is Daryl Plummer of Gartner talking about Dynamic BPM—Where SOA, Rules, Processes and Events Come Together.  Daryl started with a great plug for my book and then got [...]

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When is Application Development not Application Development anymore?

November 27, 2007

An interesting post caught my eye recently – Should we still call it Application Development? This seems like an interesting question, particularly when you start considering the decomposition of the application that has taken place over the last decade. Not so long ago, applications (especially enterprise applications) were monolithic. They handled their own data, user [...]

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