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decisions

Continuing to blog at Building Business Capability 2016 with Ron Ross talking about operational excellence. [My comments in italics] He began by talking about the new technology available and its potential while expressing worries that technologies, and technological approaches, might not really change our businesses for the better. In particular he expressed concern that “channel mania” might [...]

I am attending this year’s Building Business Capability conference and blogging sessions like this one from Jim Sinur of Aragon Research. I gave a tutorial earlier in the week on decision modeling with DMN and will be speaking later in the week with David Herring of Kaiser Permanente (and signing my new book, Available now! Real-World Decision Modeling [...]

AllAnalytics recently asked its readers “What is the greatest danger spot for analytics projects?” and the results are pretty clear. Here’s a snapshot (the percentages have been pretty stable): Top of the heap is “Identifying the Business Problem” with over 40% Then it’s a close run thing between “Data sourcing” and “Putting data into action”, both at 20% [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter – data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Jerome Boyer of IBM presented a methodology – Best Practices for Managing a Cognitive Business Operations (CBO) Journey Proven Method. Cognitive, in this context, is about extracting intent from unstructured text using natural language and thus improve process execution. By adding Watson services to a BPM/ODM installation, organizations can improve interactions, improve assignments, improve advice and deliver faster reactions. For [...]

Neil Ward-Dutton of MWD Advisors kicked off the day at IBM’s Process Summit talking about digital transformation and business processes.  Neil began with a key point – that “Digital Transformation” is more than just hype but that it is also a complicated and multi-faceted concept. Companies are being digitally disrupted because the internet and mobile [...]

My colleague Gagan Saxena is presenting with Andrew Ray of Goldman Sachs on Beyond Textbooks: Building the Modern Business Architecture at this year’s Building Business Capability conference. A modern Business Architecture has been developed to align organizational change projects and to leverage new technologies. Value Streams, Capabilities, Processes, Decisions, Data, Events and Metrics have been lined up [...]

I am opening the second day of IBM’s Process Transformation Summit in Napa this year. I’ll be talking on “Transforming business operations one decision at a time.” In this session I’ll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]

I am giving a presentation on Pioneering Decision Services with Decision Modeling at Kaiser Permanente with David Herring at this year’s Building Business Capability conference. Well drafted guidelines help new users learn best practices, identify useful patterns and help enforce good governance. However, good guidelines are hard to develop and expensive as they involve significant investment from [...]

I am giving a webinar on Analytics Teams: 6 Questions to Ask Your Business Partner Before You Model October 13 at 11am Pacific. Analytics Teams know that one of their biggest challenges is effective communication and collaboration with their business partners. Projects are plagued with too many iterations to get to a solution, too many detours [...]

I am giving a tutorial on Decision Modeling with DMN at this year’s Building Business Capability conference and there’s still time to register for it. Decision modeling is fast becoming a must know technique for business analysts and business architects. Decision modeling aligns processes, business rules and data in the most optimal way possible. When [...]

I am pleased to be the instructor for the upcoming BPMInstitute.org Decision Modeling with DMN course. This course is schedule is take place at the Hilton Arlington on Tuesday, September 27 and is part of a 4-day training event hosted by BPMInsittute.org. In this course I will discuss the primary goal of DMN, which is [...]

Join me for a free webinar on 3 Reasons to Adopt Decision Modeling in your BRMS Program Thursday, September 29, 2016 11:00 AM PDT Decision modeling address 3 key challenges of a existing BRMS program, improving traceability, sustaining business engagement and maximizing re-use while minimizing duplication. A decisions-first, decision modeling approach using the Decision Model Notation [...]

Join me for a free webinar 4 Reasons to Start with Decision Modeling on Your First BRMS Project on Thursday, September 15, 2016 11:00 AM PDT If you are kicking off your first BRMS project, don’t start by gathering the rules! Often teams will be advised to begin their project by gathering all the relevant rules, in a [...]

First Look: Enova Decisions

Enova Decisions was launched in January of 2016 as an outgrowth of Enova International’s existing technology and analytics capabilities, which are used to offer online consumer and small business loans to 11 brands in six countries including NetCredit and Headway Capital. Launched in 2004 as an online lender, Enova does all its own analytics for [...]

I will be attending a local meetup in Pleasanton on July 26 to discuss how a leading healthcare provider brought surgeons and IT professionals together to create a process to prevent potential heart attacks. This discussion will explore the OMG’s decision model notation (DMN) standard, Decision Management Solutions’ DMN platform, DecisionsFirst, data management, and the IBM’s BRMS Operational Decision Manager [...]

I recently got a chance to catch up with the IBM SPSS team for an update. Analytics, in IBM’s view and mine, are increasingly necessary as digitization increases the scale of business data and digital disruptors increase the difficulty of making good decisions. For those being disrupted analytics offers a powerful way to fight back. [...]

I recently participated in an International Institute for Analytics webinar,  Prescribing The Right Decision With Prescriptive Analytics (I am a faculty member of IIA). In the webinar we did some surveys that had some interesting results. First off we asked the audience what they were using analytics for. This was interesting to me as it overlapped [...]

We work with a lot of business rules architects and we see that more and more of them are using decision modeling as part of their business rules management system (BRMS) implementations. I recently wrote a series of blog posts – 3 Reasons Rules Architects Are Adopting Decision Modeling – over on our company blog. You can [...]

One of my students (from the UCI Extension Predictive Analytics Certificate in which I teach Business Goals for Predictive Analytics) sent me this article on Toyota Financial Services and its use of data science, predictive analytics, in collections. It’s a great example of how to use analytics to improve your business outcomes and well worth a [...]