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decisions

SAS Decision Manager is SAS’ platform for decision automation and is getting a significant update in December 2017. I wrote a product review of SAS Decision Manager in 2014 and a number of things have changed in the new release, which is on the new SAS Platform and leverages new SAS Viya technologies. SAS Decision [...]

All industry standards offer interchange. Successful standards offer skills interchange not just a technical interchange format. The Decision Model and Notation (DMN) decision modeling standard has a published XML interchange format, of course, and several of the committee’s members are working really hard to iron out the remaining issues and make the XML interchange more [...]

I am giving a webinar on Boost Straight Through Processing in Your Claims System with Decision Automation at 10am Pacific on November 16. Register for this free webinar to see how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Processing rates to new heights to reduce costs, [...]

I am giving a webinar on Rapid Deployment of Customer Next Best Action at 10am Pacific/1pm Eastern on November 2. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world [...]

I have been working on Decision Management since we first started using the phrase back in 2002 – I’m probably the guilty party behind the phrase – and Decision Management Solutions (the company I run) does nothing but Decision Management. This gives us a unique perspective on new technologies and approaches that show up. One [...]

We are running our regularly scheduled, and highly reviewed, Decision Modeling with DMN training again October 3-5, 9:30am-11:30am Pacific each time. Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for business rules and predictive analytic projects. With decision modeling, [...]

Last week we completed the main phase of a proof of concept project at a client, one based in Jakarta Indonesia. After the report out, I tweeted Loving watching a Dr at one of my clients explain (in Bahasa) the decision model for claims handling they built #dmn #decisionmgt Tweets are great for this kind [...]

I am giving a webinar on Wednesday, August 2, 2017 at 1:00 PM EDT about 3 Critical Elements of a Digital Business Platform Enterprises increasingly demand digital implementations that differentiate them from their competitors. Digital Business Platforms deliver this differentiation by coordinating goal-directed work and supporting the intelligent interaction of people, software, and machines. These Digital Business Platforms [...]

Little bit of  a late start for me so I am starting with Geoffrey De Smet from Red Hat talking about constraint planning. He points out that some decisions cannot be easily solved with rules-based approaches – they can be described as decision (and as a DMN decision model in our experience) but not readily [...]

Last week, Silicon Valley research firm Aragon Research cited Decision Management Solutions as a visual and business-friendly extension to digital business platforms and named us a 2017 Hot Vendor in Digital Business Platforms. We’re delighted about this and feel pretty strongly that this validates our vision of a federated digital decisioning platform as an essential ingredient [...]

Avola Decision is a decision model-based decisioning platform migrating from supporting the proprietary TDM (The Decision Model) approach to support for the DMN (Decision Model and Notation) open standard. I reviewed the previous product and since then the team has been working on a new product. The new Avola Decision is .Net based on the [...]

When the famous nerd webcomic XKCD pokes fun at how you use technology, it’s probably time to try a different approach. Recently he posted on Machine Learning and took a swipe at the mindless way some people approach machine learning.  His characters discuss a “machine learning system” that involves pouring data into a big pile of linear [...]

I am teaching a tutorial at Building Business Capability 2017 on Decision-Centric Business Transformation: Decision Modeling, Monday November 6 at 1:30pm. Whether simplifying business processes; increasing straight through processing; applying big data, advanced analytics or AI/cognitive technology; or looking for dramatic reductions in time to market, many transformation opportunities require a focus on decision-making. In fact, [...]

One of our clients was presenting recently at a TDWI conference and was picked up on TechTarget – Analytics teams give data science applications real scientific rigor. It’s a great article with some good tips about using a repeatable methodology like CRISP-DM, especially when combined with decision modeling as a way to capture business understanding and [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) – IBM’s Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

First Look: Conductrics 3.0

I caught up with the folks from Conductrics to learn about their 3.0 release (I have blogged about Conductrics before). Conductrics has been in the decision optimization business for many years now. At its core Conductrics is about assigning customers to experiences. They recently released 3.0 with some new features. Conductrics Express is a point-and-click [...]

I have trained a lot of practitioners in the Decision Model and Notation (DMN) – I am closing in on 1,000 decision modeling trainees now – and one of the interesting questions is always their motivation for using decision models. As I look back across all the folks I have trained, four motivations seem to bubble [...]

I am speaking at the Global Big Data Conference in Santa Clara, CA in March on Don’t Apply Big Data Analytics To The Wrong Problem: Put Decisions First One of the biggest challenges for analytics Teams is effective communication with their business partners. Too many projects fail to connect problems in the business environment to [...]

Forrester analyst Mike Gualtieri asks “if analytics does not lead to more informed decisions and more effective actions, then why do it at all?” Specifically in a great post What Exactly The Heck Are Prescriptive Analytics? he says (emphasis mine) Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn’t [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not – with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]