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decisions

When the famous nerd webcomic XKCD pokes fun at how you use technology, it's probably time to try a different approach. Recently he posted on Machine Learning and took a swipe at the mindless way some people approach machine learning.  His characters discuss a "machine learning system" that involves pouring data into a big pile of linear [...]

I am teaching a tutorial at Building Business Capability 2017 on Decision-Centric Business Transformation: Decision Modeling, Monday November 6 at 1:30pm. Whether simplifying business processes; increasing straight through processing; applying big data, advanced analytics or AI/cognitive technology; or looking for dramatic reductions in time to market, many transformation opportunities require a focus on decision-making. In fact, [...]

I am teaching a workshop on Framing Analytic Requirements Using Decision Modeling October 18 at 1:30pm as part of  DMZ 2017, Hartford CT October 16-18 There’s no debate that the power of analytics comes from driving data-driven decision-making in an organization. Nevertheless, most analytic projects have only the vaguest sense of which decisions they are trying to [...]

One of our clients was presenting recently at a TDWI conference and was picked up on TechTarget - Analytics teams give data science applications real scientific rigor. It's a great article with some good tips about using a repeatable methodology like CRISP-DM, especially when combined with decision modeling as a way to capture business understanding and [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) - IBM's Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

First Look: Conductrics 3.0

I caught up with the folks from Conductrics to learn about their 3.0 release (I have blogged about Conductrics before). Conductrics has been in the decision optimization business for many years now. At its core Conductrics is about assigning customers to experiences. They recently released 3.0 with some new features. Conductrics Express is a point-and-click [...]

I have trained a lot of practitioners in the Decision Model and Notation (DMN) - I am closing in on 1,000 decision modeling trainees now - and one of the interesting questions is always their motivation for using decision models. As I look back across all the folks I have trained, four motivations seem to bubble [...]

I am speaking at the Global Big Data Conference in Santa Clara, CA in March on Don't Apply Big Data Analytics To The Wrong Problem: Put Decisions First One of the biggest challenges for analytics Teams is effective communication with their business partners. Too many projects fail to connect problems in the business environment to [...]

Forrester analyst Mike Gualtieri asks "if analytics does not lead to more informed decisions and more effective actions, then why do it at all?" Specifically in a great post What Exactly The Heck Are Prescriptive Analytics? he says (emphasis mine) Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn’t [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not - with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]

Paul Harmon over on BPTrends interviewed Jan Purchase and I about our new book, Real-World Decision Modeling with DMN. The interview covers a pretty wide range of topics - a definition of Decision Modeling, the bottom line value of modeling a decision, the difference between decisions and rules and how decision modeling helps projects. We talk about some of [...]

I am giving a webinar on November 16 at 10am Pacific/1pm Eastern with Oracle on "Innovations Driving the ROI of Real-Time Analytics" New innovations are making it more practical than ever to deliver real-time operational analytics. As costs decline and technical barriers are overcome, organizations in every industry can improve their operational decisions with better, [...]

Continuing to blog at Building Business Capability 2016 with Ron Ross talking about operational excellence. [My comments in italics] He began by talking about the new technology available and its potential while expressing worries that technologies, and technological approaches, might not really change our businesses for the better. In particular he expressed concern that "channel mania" might [...]

I am attending this year's Building Business Capability conference and blogging sessions like this one from Jim Sinur of Aragon Research. I gave a tutorial earlier in the week on decision modeling with DMN and will be speaking later in the week with David Herring of Kaiser Permanente (and signing my new book, Available now! Real-World Decision Modeling [...]

AllAnalytics recently asked its readers "What is the greatest danger spot for analytics projects?" and the results are pretty clear. Here's a snapshot (the percentages have been pretty stable): Top of the heap is "Identifying the Business Problem" with over 40% Then it's a close run thing between "Data sourcing" and "Putting data into action", both at 20% [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter - data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Jerome Boyer of IBM presented a methodology - Best Practices for Managing a Cognitive Business Operations (CBO) Journey Proven Method. Cognitive, in this context, is about extracting intent from unstructured text using natural language and thus improve process execution. By adding Watson services to a BPM/ODM installation, organizations can improve interactions, improve assignments, improve advice and deliver faster reactions. For [...]

Neil Ward-Dutton of MWD Advisors kicked off the day at IBM's Process Summit talking about digital transformation and business processes.  Neil began with a key point - that "Digital Transformation" is more than just hype but that it is also a complicated and multi-faceted concept. Companies are being digitally disrupted because the internet and mobile [...]

My colleague Gagan Saxena is presenting with Andrew Ray of Goldman Sachs on Beyond Textbooks: Building the Modern Business Architecture at this year's Building Business Capability conference. A modern Business Architecture has been developed to align organizational change projects and to leverage new technologies. Value Streams, Capabilities, Processes, Decisions, Data, Events and Metrics have been lined up [...]

I am opening the second day of IBM's Process Transformation Summit in Napa this year. I'll be talking on "Transforming business operations one decision at a time." In this session I'll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]