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decisioning

John Rymer and Mike Gualtieri of Forrester Research have just published a new piece of research – The Dawn Of Digital Decisioning: New Software Automates Immediate Insight-To-Action Cycles Crucial For Digital Business. This is a great paper – not only does it mention some Decision Management Solutions’ clients as examples, it makes some great points [...]

DecisionCAMP 2018 in in Europe – Luxembourg to be precise – September 17-19. This is a great event and well worth your time if you are interested in the nuts and bolts of decisioning technology, Decision Management or decision modeling. Last year’s event in London was great with a wide range of presentations and lots [...]

I have written before on how a decisions-first approach is ideal for success with AI. After reading David Roe‘s article 11 Questions Organizations need to Ask Before Buying into AI I thought a few more comments were in order: If you focus on decisions first and on how you must/could/want to make the decision, you can [...]

All industry standards offer interchange. Successful standards offer skills interchange not just a technical interchange format. The Decision Model and Notation (DMN) decision modeling standard has a published XML interchange format, of course, and several of the committee’s members are working really hard to iron out the remaining issues and make the XML interchange more [...]

BPMInstitute.org would like to get your insights on how you’re using Digital Decisioning and Analytics in your organization. Your feedback will help shape articles and focus at BPM Institute for 2018. Digital Decisioning and Analytics survey Are you using analytics and reporting to innovate business functions and models? What is the state of your analytics [...]

Last week, Silicon Valley research firm Aragon Research cited Decision Management Solutions as a visual and business-friendly extension to digital business platforms and named us a 2017 Hot Vendor in Digital Business Platforms. We’re delighted about this and feel pretty strongly that this validates our vision of a federated digital decisioning platform as an essential ingredient [...]

Avola Decision is a decision model-based decisioning platform migrating from supporting the proprietary TDM (The Decision Model) approach to support for the DMN (Decision Model and Notation) open standard. I reviewed the previous product and since then the team has been working on a new product. The new Avola Decision is .Net based on the [...]

Equifax has been expanding beyond credit bureau data in recent years by providing better access to a broad range of their own fraud, employment, wealth, commercial and alternative data sources as well as 3rd party data to position themselves as an insights company. As part of this focus, their Decision Management platform, InterConnect, was rebuilt [...]

Ginni Rometty kicked off day two of the IBM Interconnect conference, with a pitch that cloud is changing IT, business and indeed society. Cloud, and the IBM Cloud in particular, she says will allow a new generation of business and change the world. Cloud is already 17% of IBM’s business and clearly Ginni sees this [...]

Forrester analyst Mike Gualtieri asks “if analytics does not lead to more informed decisions and more effective actions, then why do it at all?” Specifically in a great post What Exactly The Heck Are Prescriptive Analytics? he says (emphasis mine) Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn’t [...]

First Look: Enova Decisions

Enova Decisions was launched in January of 2016 as an outgrowth of Enova International’s existing technology and analytics capabilities, which are used to offer online consumer and small business loans to 11 brands in six countries including NetCredit and Headway Capital. Launched in 2004 as an online lender, Enova does all its own analytics for [...]

One of the most persistent problems with decision modeling in my experience is the tendency of people to think of decision modeling as a one-time requirements effort. Many teams are convinced that building a decision model using the Decision Model and Notation (DMN) standard (white paper here) is going to help them with their business rules [...]

FICO made a series of announcements today at FICOWorld 2016. The event kicked off with a fun retrospective of the 60 year history of FICO. Bill Fair and Early Isaac founded the company in 1956 to use data and analytics to improve decision-making. This focus has not changed really in all the years since – FICO is still [...]

Jan Purchase of LuxMagi and I are working away on our new book, Available now! Real-World Decision Modeling with DMN and I wanted to take a moment to talk about why Jan and I are the right people to be writing this. Our aim is to provide a comprehensive book that explains decision modeling as well as the DMN standard and [...]

First Look: CRIF

I got an update from CRIF recently. CRIF is headquartered in Italy with $450M in revenue and 1,884 employees. They have customers in over 50 countries, offer credit bureau services in over 15 countries and credit decisioning solutions worldwide. Most customers are financial institutions though they have customers in other industries such as telco, utilities, [...]

My second session at IBM Insight is Hamilton Faris Chief Data and Analytics Officer of MetLIfe – a past customer of ours – talking about Predictive Analytics.  MetLife of course is a big insurer with 100M customers in 47 countries. The group Hamilton runs focuses on bringing analytics to the forefront of the decision-making process [...]

This week’s white paper is an oldie but goodie – The Case for Centralized Customer Decisioning An Imperative for Every Channel, Every Interaction Marketing understands customers better than any other single group, and should own customer treatment decisions. As marketers strive for a genuine dialogue with their customers, an interactive and personalized experience that builds brand [...]

OnStar presented at PegaWorld on their use of Pega Decision Management (the old Chordiant product) for managing telematics to improve customer experience. OnStar handles 7M customers worldwide and about 4 calls per second. It has handled more than 780M customer interactions to date including 3.8M emergencies and nearly 10M remote door unlocks. OnStar began as a [...]

Some data-centric technical experts participated in a second panel at IMPACT.  There were a number o data-centric  announcements at IMPACT and they quickly recapped these announcements: New Power Systems Real-time actionable insight – capturing events and data at high speed, predicting probabilities from this data, driving this into decisions by embedding existing their Decision Management [...]

I recently got an update from Pegasystems focused on their recent release 7 of the Pegasystems Decision Management product. Last year (2013) Pegasystems had a good year, breaking $500M in revenue while showing a 55% increase in license and backlog. They are forecasting $576M in 2014 and report particular interest in predictive analytics, analytic marketing [...]