Posts tagged as:

decisioning

Thoughts on Pega acquiring Chordiant

March 15, 2010

The news today is that Pegasystems (rules-based business process management) is acquiring Chordiant (decision-centric CRM). This is interesting news as it merges a company (Chordiant) with a very decision-centric/decision services separate from process mindset with one (Pega) that has mixed rules and process together much more.
Chordiant have been one of my companies to watch for [...]

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New SAP BPM/business rules book coming

March 3, 2010

Syndicated from ebizQ
I am working with some folks at SAP on a new BPM book – Applying Real-World BPM in an SAP Environment. I am working on chapters about the role of decisions in processes (check out this post for some help on this topic) and on the use and management of business [...]

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First Look – eBureau

February 22, 2010

eBureau is a predictive scoring and information service provider founded in 2004, focused on technology for very rapid model development and deployment. Using their own purpose-built modeling software, a small group of modelers developed 900 predictive models in 2009 alone. The company has been applying this capability for real-time and interactive marketing like contact centers, [...]

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First Look – FICO Xpress and Business Rules

February 17, 2010

Optimization is a mathematical process for finding the best decision for a given business problem – usually highest profit, lowest cost given a set of constraints. Involve applying an algorithm to data, decision variables, constraints and an objective function. In financial services and insurance optimization is still fairly new (unlike, say, supply chain) but the [...]

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Article on decisioning and process management

February 16, 2010

Syndicated from ebizQ
The folks at BPTrends just published an article I wrote on advanced decisioning for process excellence. Advanced decisioning makes processes simpler, more agile, and smarter. Advanced decisioning allows for the effective application of business rules and advanced analytics. Making decisions explicit and managing them in concert with processes [...]

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Time to register for Gartner BPM and my workshop

February 11, 2010

The Gartner Business Process Management Summit, March 22-24, at Caesars Palace in Las Vegas, promises to be great with some good keynotes, lots of Gartner analysts and plenty of sponsors. The early bird rate for the event ends this Monday – register by 5 p.m. EST February 15 and save $300. I [...]

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Don’t forget to register for the Ron Ross Webinar this week

February 9, 2010

Just a quick reminder that Ron Ross, probably the best known writer and speaker on business rules, is giving a webinar this Thursday on Decisioning with Business Rules for 2010 and Beyond. Details here or just go to http://decisionmanagement.omnovia.com/registration/pid=81811264111069 to register.

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Working down-under

January 26, 2010

Anyone with project management/rules/decisioning experience interested in working in Australia this year, drop me a note james@decisionmanagementsolutions.com as I might have an opportunity for you.

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Business processes and decisions – an emerging consensus?

January 21, 2010

Bruce Silver wrote a couple of interesting posts on this topic – Integrating Process and Rules – Part 1 and Part 2. Reading Bruce’s posts, and thinking back on the various posts I have written about business process and business decision management (Risks of pursuing BPM without decisioning, Adding decisioning to your BPM initiative or [...]

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What You Need to Know about Decisioning with Business Rules for 2010 and Beyond with Ron Ross

January 21, 2010

[ February 11, 2010; 10:00 am to 11:00 am. ] Our first webinar of 2010 is Ron Ross on Decisioning with Business Rules for 2010 and Beyond

How can you achieve an order-of-magnitude improvement in your current way of supporting business processes? Learn how other companies have done it – deliberately and with no silver bullets. In this thoughtful discussion, Ron reviews what leading companies are [...]

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First Look – Scorto

January 5, 2010

I caught up with a new (to me at least) decisioning platform recently. Scorto works with credit organizations to manage credit risks and make objective decisions when selling mass credit products. They offer what they refer to as decision support (but I would call blended decision management and decision support) in everything from personal/small commercial [...]

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Your movements speak for themselves

December 11, 2009

Syndicated from BeyeNetwork
Jeff Jonas had a great post on his blog recently, Your movements speak for themselves: Space-Time Travel Data is Analytic Super-Food! in which he made the point that:
Mobile devices in America are generating something like 600
billion geo-spatially tagged transactions per day.
With such huge volumes involved, this information is only going to be useful [...]

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Predictive analytics – in Excel of all places

December 10, 2009

Syndicated from BeyeNetwork
My friends at Zementis have just launched support for executing predictive analytic models in Excel – check out Predictive Analytics at your fingertips: Scoring data in Microsoft Office Excel. While not, exactly, a high-volume transaction environment, Excel is an interesting place for executing predictive models and I like the way the folks at [...]

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Some new white papers

December 10, 2009

I have added a couple of new white papers to my company site – check out the decisioning white papers page where you can register and download them.
The first is called “Smarter Systems for An Uncertain World” and is similar in concept to the keynote I gave at the Business Rules Forum: In an increasingly [...]

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New IBM study on business analytics and optimization

December 9, 2009

IBM today released a new report on the progress companies are making adopting business analytics and optimization. The paper is called “Smarter decisions for optimized performance” (love it) and focuses on how companies are using analytics and optimization to “breakaway” – a sports analogy such as where a cyclist breaks away from the pack not [...]

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Multiple decsioning engines – a reader asks

December 1, 2009

Neeraj asked me an interesting question the other day – how would a decisioning product like Oracle RTD and a business rules engine co-exist? Rather than answering this specifically I thought I would try and generalize it. After all there are products like Unica and Chordiant that also offer decisioning engines that are not general [...]

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Teradata Magazine Online – Prepare for impact

November 30, 2009

Neil Raden and I helped write an article for Teradata Magazine – Prepare for impact – and you can find it online as part of Teradata Magazine Online. The article came out of some research on decisioning technology that Neil and I did together. You can download it from Teradata or from Decision Management Solutions.

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First Look – Convergys

November 30, 2009

While I was attending the Business Rules Forum a few weeks back I got my first chance to learn about Convergys. A major sponsor of the event, Convergys is focused on improving the customer experience and customer relationships using decisioning technologies. Building on a history in customer care and billing, Convergys is now a nearly [...]

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A decisioning elevator pitch

November 24, 2009

Syndicated from ebizQ
So you’re the CIO of a Fortune 500 company and you step into an elevator with your CEO. He asks why the board should approve your seven figure Decision Management budget request. What’s your “elevator pitch” for decisioning?

Is it that decisioning can change the basic assumptions of your business – decoupling growth, revenue [...]

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Make Better Decisions

November 17, 2009

Tom Davenport published a new article recently in the Harvard Business Review titled Make Better Decisions. In it he gives some examples of bad decisions and asks why this decision-making disorder?
First, because decisions have generally been viewed as the prerogative of individuals—usually senior executives. The process employed, the information used, the logic relied on, have [...]

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