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Last day of blogging from Building Business Capability and the first topic is modern business architecture with Gagan Saxena, VP of consulting at Decision Management Solutions, and Andrew Ray of Goldman Sachs. The presentation is focused on a new approach to business architecture to address problems in the legacy approaches - one that connects business at rest to business [...]

Continuing with blogs from Building Business Capability I am self-blogging the session I co-presented with David Herring, who leads the Process Transformation and Decision Management Program at a leading Northern California Healthcare organization, on “Pioneering Decision Services with Decision Modeling”. David works at a large not-for-profit health plan that does everything from inpatient, to home [...]

An additional blog post here on a session at Building Business Capability that I missed - Business Analysis for Data Science teams. I know Susan Meyer who presented it and we talked several times about her presentation. It's a really key topic so I wanted to present a summary. Here goes: There is a lot [...]

Continuing to blog at Building Business Capability 2016 with Ron Ross talking about operational excellence. [My comments in italics] He began by talking about the new technology available and its potential while expressing worries that technologies, and technological approaches, might not really change our businesses for the better. In particular he expressed concern that "channel mania" might [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

AllAnalytics recently asked its readers "What is the greatest danger spot for analytics projects?" and the results are pretty clear. Here's a snapshot (the percentages have been pretty stable): Top of the heap is "Identifying the Business Problem" with over 40% Then it's a close run thing between "Data sourcing" and "Putting data into action", both at 20% [...]

Last session for me at IBM's World of Watson is the keynote from IBM CEO, Ginni Rometty. Another very slick video on the different ways IBM's cognitive, cloud and analytic solutions are being used around the world got us started. And again, IBM emphasized "with Watson" as part of their ongoing positioning of Watson as additive to people, [...]

Second keynote at IBM's World of Watson is on the role of cloud and data as the foundation for cognitive systems and businesses. Bob Picciano from IBM's analytics business kicked things off. Bob began with a discussion of how IT's value has changed - from a focus on processing and how fast/cheap it can be done to a [...]

It's opening keynote time at IBM's World of Watson 2016 and we kicked off with a video history of Watson from Jeopardy to today. Dr John Kelly of IBM got us started, emphasizing how rapidly interest in Watson has grown over the last year or two.  In August 2007, he says, a small team of researchers [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter - data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Jerome Boyer of IBM presented a methodology - Best Practices for Managing a Cognitive Business Operations (CBO) Journey Proven Method. Cognitive, in this context, is about extracting intent from unstructured text using natural language and thus improve process execution. By adding Watson services to a BPM/ODM installation, organizations can improve interactions, improve assignments, improve advice and deliver faster reactions. For [...]

Available now! Real-World Decision Modeling with DMN is done! Jan and I have put the book to bed and we are just working through the remaining steps to getting it completely available. But if you are coming to Building Business Capability 2016 you can get the book there. First, if you sign up for my workshop Decision Modeling with [...]

My colleague Gagan Saxena is presenting with Andrew Ray of Goldman Sachs on Beyond Textbooks: Building the Modern Business Architecture at this year's Building Business Capability conference. A modern Business Architecture has been developed to align organizational change projects and to leverage new technologies. Value Streams, Capabilities, Processes, Decisions, Data, Events and Metrics have been lined up [...]

I am opening the second day of IBM's Process Transformation Summit in Napa this year. I'll be talking on "Transforming business operations one decision at a time." In this session I'll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]

I am giving a presentation on Pioneering Decision Services with Decision Modeling at Kaiser Permanente with David Herring at this year's Building Business Capability conference. Well drafted guidelines help new users learn best practices, identify useful patterns and help enforce good governance. However, good guidelines are hard to develop and expensive as they involve significant investment from [...]

I am giving a webinar on Analytics Teams: 5 Things You Need to Know Before You Deploy Your Model on November 15 [NEW DATE] at 11am Pacific Many Analytics Teams have experience with building what seems like a great model–valid, predictive, powerful–only to see disappointing or even no business impact. Some models are not deployed, or take [...]

I am giving a webinar on Analytics Teams: 6 Questions to Ask Your Business Partner Before You Model October 13 at 11am Pacific. Analytics Teams know that one of their biggest challenges is effective communication and collaboration with their business partners. Projects are plagued with too many iterations to get to a solution, too many detours [...]

I am giving a tutorial on Decision Modeling with DMN at this year's Building Business Capability conference and there's still time to register for it. Decision modeling is fast becoming a must know technique for business analysts and business architects. Decision modeling aligns processes, business rules and data in the most optimal way possible. When [...]

Many of you already own Decision Management Systems: A Practical Guide to using Business Rules and Predictive Analytics - we've sold over 7,000 copies after all - but if you have been looking for the book recently on amazon you may have noticed something odd: the Kindle version is gone... This is not because the Kindle version does [...]

I recently participated in a webinar on Modernizing Your Legacy Platform to Deliver an Optimal Customer Experience with Benjamin Baer of FICO We discussed how, with today’s consumers expecting a compelling digital experience, organizations trying to develop modern, mobile and secure UIs are struggling with the limited capabilities of their legacy systems. An ‘optimal digital experience’ requires real-time transactions, seamless [...]