Posts tagged as:

decision

Thoughts on Pega acquiring Chordiant

March 15, 2010

The news today is that Pegasystems (rules-based business process management) is acquiring Chordiant (decision-centric CRM). This is interesting news as it merges a company (Chordiant) with a very decision-centric/decision services separate from process mindset with one (Pega) that has mixed rules and process together much more.
Chordiant have been one of my companies to watch for [...]

Read the full article →

Predictive analytics – some tips

March 5, 2010

Syndicated from BeyeNetwork
In a great post on 8 things to keep in mind on predictive analytics, some folks from Diamond Management & Technology laid out some things to keep in mind that I really liked. Here they are with my comments – you can get more detail on each from the series of posts [...]

Read the full article →

New SAP BPM/business rules book coming

March 3, 2010

Syndicated from ebizQ
I am working with some folks at SAP on a new BPM book – Applying Real-World BPM in an SAP Environment. I am working on chapters about the role of decisions in processes (check out this post for some help on this topic) and on the use and management of business [...]

Read the full article →

A story about the power of rules to improve analytic decisions

March 2, 2010

I was traveling in South Africa last week (keynoting BI 2010) and my favorite online payment system demonstrated not once but twice, why business rules are so valuable in analytic decision making. First their analytics triggered a fraud alert – presumably based on patterns of problems from South African IP addresses. As I was trying [...]

Read the full article →

Rules discovery in decisions

February 23, 2010

Alan Fish has another great post over on his blog – DRA: Rules Discovery. He makes what I consider to be an essential point that is easily forgotten – you are not trying to find rules just so you know what they are, you are finding rules so you can make better decisions! Check out [...]

Read the full article →

BI 2010 – BI and Performance Management

February 23, 2010

Continuing at BI 2010, Jon Hill spoke on the combination of BI and Performance Management. Jon reiterated the constantly changing environment and the tendency of companies to spend large amounts of money on data infrastructure without thinking through the way this investment will make a difference. In one extreme example he had seen one company [...]

Read the full article →

First Look – eBureau

February 22, 2010

eBureau is a predictive scoring and information service provider founded in 2004, focused on technology for very rapid model development and deployment. Using their own purpose-built modeling software, a small group of modelers developed 900 predictive models in 2009 alone. The company has been applying this capability for real-time and interactive marketing like contact centers, [...]

Read the full article →

SAS and Accenture announce partnership

February 17, 2010

Accenture and SAS announced today that they will jointly create an analytics group focused on financial services, healthcare and public service. They describe this as a “significant evolution of the existing relationship between the two companies”. The release is at  http://www.sas.com/news/preleases/AccentureSASAnalyticsGroup.html
This is obviously an interesting announcement. Ever since IBM announced its new Business [...]

Read the full article →

First Look – FICO Xpress and Business Rules

February 17, 2010

Optimization is a mathematical process for finding the best decision for a given business problem – usually highest profit, lowest cost given a set of constraints. Involve applying an algorithm to data, decision variables, constraints and an objective function. In financial services and insurance optimization is still fairly new (unlike, say, supply chain) but the [...]

Read the full article →

Article on decisioning and process management

February 16, 2010

Syndicated from ebizQ
The folks at BPTrends just published an article I wrote on advanced decisioning for process excellence. Advanced decisioning makes processes simpler, more agile, and smarter. Advanced decisioning allows for the effective application of business rules and advanced analytics. Making decisions explicit and managing them in concert with processes [...]

Read the full article →

First Look – TRIAD 8.5 and Decision Graph

February 15, 2010

TRIAD 8.5 has just been released and is the latest version of FICO’s combined account manager and customer manager platform for financial services companies (its focus is on accounts/customers where credit risk is a critical issue). I got an update recently focused on Decision Graph. Decision Graph is  one of the new capabilities. Decision Graph [...]

Read the full article →

Risk by risk – a decision-centric approach to risk management

February 15, 2010

Syndicated from Smart Data Collective
Risk management is an important topic for many organizations, especially those in financial services. Most of these organizations acquire risk one customer, one transaction at a time – this customer is not going to be able to pay (risk), this transaction is fraudulent (risk), this deal will [...]

Read the full article →

First Look – Quantivo

February 11, 2010

I got a briefing from Quantivo recently. This is a company focused on behavioral analytics – uncovering patterns within the mountains of customer data that companies have – web analytics and point of sale data for instance. They help companies find these patterns, find the insight that they are not seeing with their current tools, [...]

Read the full article →

More on replacing COBOL with something useful

February 10, 2010

Lisa posted an interesting comment on an old post of mine (Why don’t you replace COBOL with something useful (not Java)) in which she make some interesting comments:
I understand your last point that using a declarative “model” such business rules would be preferable to replace legacy COBOL applications instead of using a procedural language.
Indeed. [...]

Read the full article →

Don’t forget to register for the Ron Ross Webinar this week

February 9, 2010

Just a quick reminder that Ron Ross, probably the best known writer and speaker on business rules, is giving a webinar this Thursday on Decisioning with Business Rules for 2010 and Beyond. Details here or just go to http://decisionmanagement.omnovia.com/registration/pid=81811264111069 to register.

Read the full article →

A decision-centric platform supports collaboration

January 29, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Finally the platform must allow effective collaboration between all the various groups involved in decision making. The IT department that runs the operational systems, the business people who make decisions and set policy, the executives who drive strategy and even the analytic team [...]

Read the full article →

A decision-centric platform delivers traceability

January 28, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Because compliance is essential in decision making, the traceability of decisions and decision making logic to the organization’s objectives, regulations and policies is essential. Business users changing decision making must understand how that change will impact the organization, how it supports the organization’s [...]

Read the full article →

A decision-centric platform integrates case management

January 27, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Not only must the platform support complex and potentially long-running cases, it must do so in a decision- and automation-centric way. It is not enough for the platform to support the definition of complex cases and their tracking and management over time. It [...]

Read the full article →

A decision-centric platform supports automation

January 26, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Decision-centric organizations try to automate decisions where possible so any platform must allow the automation of decisions. Plugging decisions into high throughput, rapid response, transactional systems must be possible and real-time decision making supported. In addition the platform must provide automated support for [...]

Read the full article →

A decision-centric platform focuses on decisions

January 25, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
First and foremost a suitable platform must focus on decisions. It must support the definition of the decisions involved in running a business separate from the processes and functions that are involved. It should allow the business logic, the rules or semantics, of [...]

Read the full article →

← Previous Entries