decision support

New IBM study on business analytics and optimization

December 9, 2009

IBM today released a new report on the progress companies are making adopting business analytics and optimization. The paper is called “Smarter decisions for optimized performance” (love it) and focuses on how companies are using analytics and optimization to “breakaway” – a sports analogy such as where a cyclist breaks away from the pack not [...]

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Information led transformation with decision management

September 10, 2009

Syndicated from BeyeNetwork
I have been following the recent IBM announcements on analytics closely and have been struck by the increasingly decision-centric point of view being expressed. First there was the business analytics and optimization announcement with its focus on “action support” not “decision support”. The new analytic appliances with their focus on making it easier [...]

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Enterprise Application 2.0

August 24, 2009

As organizations try to achieve agility, productivity and efficiency they often look to new technologies, new approaches to change the status quo. But when it comes to information systems, most large enterprises have an electronic backbone of legacy enterprise applications. Whether packaged or custom developed, these are “1.0″ enterprise applications. Or, more bluntly, dumb applications. [...]

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The answer to too much information and limited understanding is decision management (not experts)

July 7, 2009

Syndicated from BeyeNetwork
The Evidence Based Management blog had a post on Why experts are so often wrong that discusses a book by Philip Tetlock (Expert Political Judgment: How Good Is It? How Can We Know?)
In a world filled with expert predictions that are mostly incorrect, and filled with people who eagerly seek such predictions even [...]

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On supporting decision management and collaborative decision making

June 26, 2009

Syndicated from BeyeNetwork
Timo Elliot had an interesting post Gartner on Collaborative Decision Making in which he discussed a report from Gartner called The Rise of Collaborative Decision Making (and thanks to Nic Smith of Microsoft for the link). This kind of ad-hoc, collaborative decision making is critical in companies and technology to support it is [...]

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Users don’t have analytic skills? Try decision management

June 9, 2009

Syndicated from BeyeNetwork
Last week I posted Use decision management to make systems smarter and I got two interesting comments. Ronald made an excellent point first:
I don’t think the lack of deep analytic tools is the prime reason for BI not being intelligent. In my opinion it’s the lack of education and skills concerning analytical methods [...]

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Optimization and Business Processes

May 6, 2009

ILOG and XM presented on optimization and business processes. Optimization in this context is about mathematical optimization aimed at decision support or Operations Research. Creating plans and schedules to optimize use of resources. Optimization helps business create best possible schedules or plans, explore their alternatives and understand trade-offs between conflicting goals. For instance, how much [...]

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Final keynotes on SmartSOA and more

May 6, 2009

Gerry Mooney – IBM’s point man for fiscal stimulus and economic recovery. He feels that the Smarter Planet initiative and the current economy/stimulus are closely linked, at least potentially. Stimulus money could be focused on managing the current crisis more effectively but it could also be used to build a 21st Century infrastructure. In addition, [...]

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Dashboards should do more than raise your blood pressure

April 24, 2009

Syndicated from BeyeNetwork
This headline came from a briefing I got from LucidEra about their spring release and was so good I just had to use it. Think about it – if all a dashboard does is stress you out and raise your blood pressure by telling you what’s wrong without giving you any help as [...]

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From Decision Support to Action Support

April 13, 2009

I often write about the difference between decision support systems and the kind of systems that result from applying decision management – decision management applications. For instance, this post on To Hell with Business Intelligence, try Decision Management and this interview with Dan Power. Last week I came across a great way to describe the [...]

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Here’s how to build on Business Analytics

March 31, 2009

As I blogged earlier, at the SAS Global Forum this week some SAS speakers drew a distinction between Business Intelligence – BI – and Business Analytics. I worry that this is a distinction without a difference and that it fell short of what SAS can offer its customers. Neil Raden, on his blog, dismissed the [...]

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DIALOG closing thoughts – better decisions for a smarter planet

February 12, 2009

One of the best things about being at DIALOG was the opportunity to meet a bunch of ILOG customers and learn how they are making better decisions in their organizations. It seems to me that every one of these customers is, in a very practical way, helping to build a smarter planet. The first group [...]

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To Hell with Business Intelligence, try Decision Management.

February 11, 2009

Syndicated from b-eye network
Well that headline probably got your attention. It came from an article on CIO Magazine:To Hell with Business Intelligence: 40 Percent of Execs Trust Gut.
According to recent research from Accenture, nearly half (40 percent) of major corporate decisions are based on the good ‘ole gut.
Interesting. But why?
61 percent said it was because [...]

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DIALOG Improving Customer Experience in Health Insurance

February 5, 2009

Gerhard Hausmann presented on Barmenia and their use of business rules to improve customer experience. Barmenia is a private health / life insurance company in Germany with more than 2M contracts and 1.5Bn Euros in premiums. Been in business since 1904 and still have contracts that date back to the last century. In Germany there [...]

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IBM and ILOG – What Else?

January 29, 2009

Last post in my series as I am off to DIALOG next week and will get a chance to meet some of the IBM folks and chat about their plans. Here, then, are some quickie ideas for ways IBM could use rules besides the ones I mentioned already:

Modernizing Legacy
IBM customers have LOTS of legacy systems. [...]

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Predictive Analytics are important no matter what IBM thinks

December 19, 2008

Doug Henschen had a blog post on IBM today that caught my eye – Will IBM Add Analytics to its Toolbelt? in which he quoted Ambuj Goyal (who heads up information management at IBM) as saying predictive analytics are overrated. Sadly this reminded me of the old days of IBM – when FUD (fear, uncertainty [...]

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Live from BIWA Summit – Competing on Analytics

December 2, 2008

At the Business Intelligence Warehousing and Analytics Summit at Oracle today. BIWA is part of the Oracle User Group focused on BI, analytics and data warehousing. Jeanne Harris of Accenture (author, with Tom Davenport, of Competing on Analytics) started off the day. The subtitle of her presentation is “Building Competitive Strategies Around Data-driven Insights”.
Analytics are [...]

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On Best Buy’s success and being decision-centric

November 19, 2008

Last week I saw a post comparing Best Buy and Circuit City – one thriving and one going into bankruptcy – and it made me think about the role of decision management in Best Buy’s success. I have head Best Buy present various times an a number of elements of their successful customer-centricity strategy are [...]

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First Look – Be Informed

November 16, 2008

Last week I got a chance to catch up with a Dutch company in the decision management space – Be Informed. Be Informed arose out of work within a big systems integrator building complex processes, especially in government, that was unable to find good tools for case management and complex knowledge-based processes. The company [...]

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Decision Management and fixing healthcare

November 14, 2008

I think alot about how decision management can be used to improve healthcare. Neil Versel is one of the bloggers I read in this space and he had a post this week called “A modest proposal” in which he repeated some comments about the failure of the medical profession to use Clinical Decision Support systems [...]

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