Posts Tagged ‘decision support’

26th June 2009

On supporting decision management and collaborative decision making

Syndicated from BeyeNetwork
Timo Elliot had an interesting post Gartner on Collaborative Decision Making in which he discussed a report from Gartner called The Rise of Collaborative Decision Making (and thanks to Nic Smith of Microsoft for the link). This kind of ad-hoc, collaborative decision making is critical in companies and technology to support it is [...]

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posted by James Taylor in BI, Decision Management | 1 Comment

9th June 2009

Users don’t have analytic skills? Try decision management

Syndicated from BeyeNetwork
Last week I posted Use decision management to make systems smarter and I got two interesting comments. Ronald made an excellent point first:
I don’t think the lack of deep analytic tools is the prime reason for BI not being intelligent. In my opinion it’s the lack of education and skills concerning analytical methods [...]

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posted by James Taylor in BI, Decision Management | Comments Off

6th May 2009

Optimization and Business Processes

ILOG and XM presented on optimization and business processes. Optimization in this context is about mathematical optimization aimed at decision support or Operations Research. Creating plans and schedules to optimize use of resources. Optimization helps business create best possible schedules or plans, explore their alternatives and understand trade-offs between conflicting goals. For instance, how much [...]

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posted by James Taylor in Optimization | 1 Comment

6th May 2009

Final keynotes on SmartSOA and more

Gerry Mooney – IBM’s point man for fiscal stimulus and economic recovery. He feels that the Smarter Planet initiative and the current economy/stimulus are closely linked, at least potentially. Stimulus money could be focused on managing the current crisis more effectively but it could also be used to build a 21st Century infrastructure. In addition, [...]

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posted by James Taylor in BI, BPM | 0 Comments

24th April 2009

Dashboards should do more than raise your blood pressure

Syndicated from BeyeNetwork
This headline came from a briefing I got from LucidEra about their spring release and was so good I just had to use it. Think about it – if all a dashboard does is stress you out and raise your blood pressure by telling you what’s wrong without giving you any help as [...]

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posted by James Taylor in BI, Decision Management | 0 Comments

13th April 2009

From Decision Support to Action Support

I often write about the difference between decision support systems and the kind of systems that result from applying decision management – decision management applications. For instance, this post on To Hell with Business Intelligence, try Decision Management and this interview with Dan Power. Last week I came across a great way to describe the [...]

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posted by James Taylor in Analytics, BI, Business Rules, Decision Management, Optimization | 2 Comments

31st March 2009

Here’s how to build on Business Analytics

As I blogged earlier, at the SAS Global Forum this week some SAS speakers drew a distinction between Business Intelligence – BI – and Business Analytics. I worry that this is a distinction without a difference and that it fell short of what SAS can offer its customers. Neil Raden, on his blog, dismissed the [...]

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posted by James Taylor in Analytics, BI, Business Rules, Decision Management | Comments Off

12th February 2009

DIALOG closing thoughts – better decisions for a smarter planet

One of the best things about being at DIALOG was the opportunity to meet a bunch of ILOG customers and learn how they are making better decisions in their organizations. It seems to me that every one of these customers is, in a very practical way, helping to build a smarter planet. The first group [...]

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posted by James Taylor in Business Rules, Decision Management, Optimization | Comments Off

11th February 2009

To Hell with Business Intelligence, try Decision Management.

Syndicated from b-eye network
Well that headline probably got your attention. It came from an article on CIO Magazine:To Hell with Business Intelligence: 40 Percent of Execs Trust Gut.
According to recent research from Accenture, nearly half (40 percent) of major corporate decisions are based on the good ‘ole gut.
Interesting. But why?
61 percent said it was because [...]

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posted by James Taylor in Analytics, BI, Decision Management | 1 Comment

5th February 2009

DIALOG Improving Customer Experience in Health Insurance

Gerhard Hausmann presented on Barmenia and their use of business rules to improve customer experience. Barmenia is a private health / life insurance company in Germany with more than 2M contracts and 1.5Bn Euros in premiums. Been in business since 1904 and still have contracts that date back to the last century. In Germany there [...]

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posted by James Taylor in Business Rules, Decision Management | 0 Comments

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