decision support

Some thoughts on decision terminology

January 30, 2012

An interesting thread over on LinkedIn got into a discussion of terminology and I thought I would share my opinion on this here:

Decision Management is an approach for supporting, automating, managing and improving decisions.

Decision Management Systems are systems that automate and manage repeatable decisions.
Decision Support Systems support people manage decisions, both repeatable and one-off.

To build [...]

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Some thoughts on the levels of automation of a decision

November 18, 2011

A recent post on the IBM Good Decisions Blog – When Should You Automate a Business Decision? contains a list of ten levels of automation from a paper by Parasuraman, Sheridan and Wickens (available to IEEE members here). This set of 10 levels runs from 1 (computer offers no assistance) to 10 (computer acts autonomously). [...]

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Transformation in the era of big data and analytics #iod11

October 25, 2011

Steve Mills opened up the discussion talking about Big Data, making the point that the art of the possible when it comes to data has been growing steadily for many years – though the current explosion in data is pretty impressive. For instance 1.3B RFID tags in 2005 and 30B in 2010, 4.6B mobile phones [...]

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More on the relationship between Decision Management and BPM

May 10, 2011

There’s a great article over on IBM’s Good Decisions blog called “What’s Decision Management got to do with Business Process Management?” The article lays out a nice scenario for Decision Management and differentiates between business event processing, business rules management, analytics and business process management. It is definitely worth a read. There are a couple [...]

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Decision Management: Orchestrating Consistent Enterprise-Wide Decisions

April 11, 2011

As companies move to this more changeable, uncertain world that requires a coordinate extended enterprise, it is essential to manage decisions as well as processes – not by using process management to manage decisions but by managing decisions alongside processes. These operational decisions – micro decisions – are the front line in driving business agility [...]

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Fiserv are looking for a Decision Management Architect

March 3, 2011

A client of mine – Fiserv in Norcross GA – is looking a Decision Management Architect. This individual will be required to:

Partner with Fiserv Business Units and 3rd parties/partners to lead and facilitate the definition of a robust & scalable technical architecture foundation for the solution that would meet business requirements and vision of the [...]

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Gleanster and its BI research

February 1, 2011

I was recently sent a copy of a Gleanster report. Gleanster for those who have not heard of it is a new company (founded by an old colleague of mine, Jeff Zabin, and others) that delivers free research. It is not clear what its business model, exactly, but for readers of the blog it represents [...]

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IDC: Decision Management Market at $10B by 2014

January 18, 2011

The folks at IDC (Dan Vesset, Maureen Fleming, Steve Hendrick, Henry Morris and others) have just released Worldwide Decision Management Software 2010–2014 Forecast: A Fast-Growing Opportunity to Drive the Intelligent Economy – the first ever market sizing for “Decision Management”. This is exciting – it’s great to have a leading research organization like IDC pull [...]

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Predixion, Zementis and Lyzasoft

October 26, 2010

Interesting announcements last week from three companies I have reviewed recently – Predixion, Zementis and Lyzasoft. Predixion has developed some interesting cloud-based predictive analytic technology – tools to load data from Excel and build predictive models from it – while Lyzasoft has a nice collaborative business intelligence environment and [...]

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Five Ways Predictive Analytics Cuts Enterprise Risk #pawcon

October 19, 2010

Eric Siegel opened Predictive Analytics World with a keynote on Five Ways Predictive Analytics Cuts Enterprise Risk. Predictive analytics is a hot topic these days, with demand in terms of jobs for instance doubling since the beginning of 2009. Yet the audience was really clear that most executives do not get the true power of [...]

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Why do doctors insist on remembering all the rules?

June 7, 2010

I was sent this link to a NY Times article over the weekend – Dizzying Symptoms. In it we read of a patient with an unusual set of symptoms that baffles various doctors. Eventually they find out the cause and it turns out to be a vitamin deficiency that is a not uncommon side effect [...]

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Some thoughts on SAP/Sybase, CEP and decisioning

May 13, 2010

There have been a number of twitter conversations around the recent SAP/Sybase news that make me want to write more than 140 characters in response. These fall into three main categories:

Does the announcement have an impact on those considering decision management strategies
What, exactly, do mobile workers need and does Sybase deliver this for [...]

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First Look – Revolution Analytics

May 6, 2010

I got my first formal briefing from REvolution Computing recently. REvolution has been around for about 2 years. Originally they focused on bringing parallel computing power to R and providing some consulting around the language. They raised some new funding recently and now have a new management team, including CEO Norman Nie (co-founder of SPSS) [...]

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Detect, prevent, manage claims fraud

April 12, 2010

Insurance claims fraud is a huge deal, with most estimates seeing perhaps 10% of claims made being fraudulent – worth at least $30Bn/year. As a result the value of small improvement is huge. Of course, from my perspective, fraud is one of the classic uses of decision management and predictive analytics. Obviously the current economic [...]

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Business rules, decision making and IT

March 30, 2010

When I blogged about Jim Sinur’s session “Business rules are king” at the Gartner BPM Summit I provoked a very thoughtful response from Tom Graves – On business rules. While Tom strongly agreed with the basic implication that organizations need discipline around business rules he identified three concerns, all of which seem to me to [...]

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Two more analytics jobs

February 22, 2010

I recently spoke to an interesting company getting serious about analytics and looking for some staff. Drop me a line james@decisionmanagementsolutions.com if you are interested and I will forward your resume along:

Data Mining / Analytics Business Analyst
Senior Business Analyst with data mining and predictive analytics experience to lead the establishment of a decision support system [...]

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Other characteristics of decision-centric organizations

January 21, 2010

Syndicated from ebizQ
Decision-centric organizations also focus on automating, not just supporting, decisions. They use this focus to develop simpler, standard processes and to become more event-driven. With decisions at the forefront, organizations need to change their thinking about automation. Instead of regarding information systems as simple stores of information that people use, they need to [...]

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A decision-centric organization

January 19, 2010

Syndicated from ebizQ
This week I thought I would write about decision-centric organizations. Organizations face many challenges in today’s business climate. Organizations whose success or failure is determined by the decisions they make (which claims to pay, which customers to target, which transactions to investigate for fraud) are handicapped by systems that are centered on processes [...]

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First Look – Scorto

January 5, 2010

I caught up with a new (to me at least) decisioning platform recently. Scorto works with credit organizations to manage credit risks and make objective decisions when selling mass credit products. They offer what they refer to as decision support (but I would call blended decision management and decision support) in everything from personal/small commercial [...]

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Predictive analytics – in Excel of all places

December 10, 2009

Syndicated from BeyeNetwork
My friends at Zementis have just launched support for executing predictive analytic models in Excel – check out Predictive Analytics at your fingertips: Scoring data in Microsoft Office Excel. While not, exactly, a high-volume transaction environment, Excel is an interesting place for executing predictive models and I like the way the folks at [...]

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