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decision service

Last week we completed the main phase of a proof of concept project at a client, one based in Jakarta Indonesia. After the report out, I tweeted Loving watching a Dr at one of my clients explain (in Bahasa) the decision model for claims handling they built #dmn #decisionmgt Tweets are great for this kind [...]

Silvie Spreeuwenburg of LibRT came up after lunch to talk about a rules-based approach to traffic management. Traffic management is a rapidly changing area, of course, thanks to IoT and self-driving cars among others. When one is considering traffic, there are many stakeholders. Not just the road user, also businesses reliant on road transport, safety [...]

Bastian Steinart of Signavio came up after the break. Like Jan and I, he focused on their experience with DMN on Decision Management projects and the need for additional concepts. Better support for handling lists and sets, handling iteration and multiplicity for instance is also something they find essential. They have developed some extensions to [...]

DecisionCAMP 2017: DMN Day

The first day at Decision CAMP 2017 is focused explicitly on the Decision Model and Notation (DMN) standard. Alan Fish introduced the ongoing work on 1.2. He quickly summarizes the new features in 1.1 – such as text annotations and a formal definition of a decision service. Then he went through the new features, starting [...]

Avola Decision is a decision model-based decisioning platform migrating from supporting the proprietary TDM (The Decision Model) approach to support for the DMN (Decision Model and Notation) open standard. I reviewed the previous product and since then the team has been working on a new product. The new Avola Decision is .Net based on the [...]

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM’s Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems – something that Humana is focusing on [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) – IBM’s Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

I am going to be at IBM InterConnect this week. I am speaking with Kaiser Permanente at 2pm on Monday – Pioneering Decision Services with Decision Modeling at Kaiser Permanente – so come by and here me and Renee speak about our successes with decision modeling with DMN (Decision Model and Notation), business rules and IBM Operational [...]

I am speaking at IBM’s InterConnect with Renee Trinidad of Kaiser Permanente on “Pioneering Decision Services with Decision Modeling at Kaiser Permanente“, 2:00pm on March 20. Kaiser Permanente is developing clinical decision support (CDS) applications that automate real-time decision services using IBM ODM. Well-designed decision services can replace existing guideline documents in all areas of [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not – with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]

Tom Davenport had a great article recently on Data Informed – “Printing Money” with Operational Machine Learning. His intro paragraph is great: Organizations have made large investments in big data platforms, but many are struggling to realize business value. While most have anecdotal stories of insights that drive value, most still rely only upon storage cost [...]

Continuing with blogs from Building Business Capability I am self-blogging the session I co-presented with David Herring, who leads the Process Transformation and Decision Management Program at a leading Northern California Healthcare organization, on “Pioneering Decision Services with Decision Modeling”. David works at a large not-for-profit health plan that does everything from inpatient, to home [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter – data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

I am giving a presentation on Pioneering Decision Services with Decision Modeling at Kaiser Permanente with David Herring at this year’s Building Business Capability conference. Well drafted guidelines help new users learn best practices, identify useful patterns and help enforce good governance. However, good guidelines are hard to develop and expensive as they involve significant investment from [...]

One of the interesting and useful things about the Decision Model and Notation (DMN) standard for decision models is how it handles the data required by a decision. Simply put, a Decision in DMN may have any number of Information Requirements and these define its data dependencies – the Decision requires this information to be available if the [...]

My friends at TransUnion have an interesting job opening for someone with a background in decision management and consulting. They are looking for a Sr. Director, Decision Services CoE The Sr. Director, Decision Services Center of Excellence (CoE) will be responsible for developing and driving strategy to grow the Decision Services business for TransUnion’s International business. [...]

One of my pet peeves is people who develop mobile applications and then insist on writing all their business logic as Javascript or Node.Js or something. As if the fact of delivering a mobile application overrides the need to be able to have business/IT collaboration around business logic, reduces the need for business agility or obviates requirements [...]

My old friend Carsten Ziegler and some colleagues just published a new book on business rules in an SAP environment in German: Business Rules Management mit ABAP The book is designed to help you integrate business rules with your ABAP environment. It shows how to model business rules in BRFplus to support and automate decisions. It discusses the benefits of [...]

I caught up with Bruce Silver, well known for his work on business process modeling with BPMN, for his presentation on the Decision Model and Notation standard – DMN. Bruce began by introducing DMN – you can read my DMN introduction here – and emphasized that it is both a model (underpinnings) and a notation [...]

First Look: IBM ODM on Cloud

I have blogged about IBM ODM (Operational Decision Management – their Business Rules Management System) many times before (most recently about ODM Advanced here). IBM has a new cloud offering – IBM ODM on Cloud – that was announced in early October. IBM ODM has offered various deployment options for a while – on premise, [...]