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decision service

Avola Decision is a decision model-based decisioning platform migrating from supporting the proprietary TDM (The Decision Model) approach to support for the DMN (Decision Model and Notation) open standard. I reviewed the previous product and since then the team has been working on a new product. The new Avola Decision is .Net based on the [...]

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM's Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems - something that Humana is focusing on [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) - IBM's Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

I am going to be at IBM InterConnect this week. I am speaking with Kaiser Permanente at 2pm on Monday - Pioneering Decision Services with Decision Modeling at Kaiser Permanente - so come by and here me and Renee speak about our successes with decision modeling with DMN (Decision Model and Notation), business rules and IBM Operational [...]

I am speaking at IBM's InterConnect with Renee Trinidad of Kaiser Permanente on "Pioneering Decision Services with Decision Modeling at Kaiser Permanente", 2:00pm on March 20. Kaiser Permanente is developing clinical decision support (CDS) applications that automate real-time decision services using IBM ODM. Well-designed decision services can replace existing guideline documents in all areas of [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not - with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]

Tom Davenport had a great article recently on Data Informed - “Printing Money” with Operational Machine Learning. His intro paragraph is great: Organizations have made large investments in big data platforms, but many are struggling to realize business value. While most have anecdotal stories of insights that drive value, most still rely only upon storage cost [...]

Continuing with blogs from Building Business Capability I am self-blogging the session I co-presented with David Herring, who leads the Process Transformation and Decision Management Program at a leading Northern California Healthcare organization, on “Pioneering Decision Services with Decision Modeling”. David works at a large not-for-profit health plan that does everything from inpatient, to home [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter - data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

I am giving a presentation on Pioneering Decision Services with Decision Modeling at Kaiser Permanente with David Herring at this year's Building Business Capability conference. Well drafted guidelines help new users learn best practices, identify useful patterns and help enforce good governance. However, good guidelines are hard to develop and expensive as they involve significant investment from [...]

One of the interesting and useful things about the Decision Model and Notation (DMN) standard for decision models is how it handles the data required by a decision. Simply put, a Decision in DMN may have any number of Information Requirements and these define its data dependencies - the Decision requires this information to be available if the [...]

My friends at TransUnion have an interesting job opening for someone with a background in decision management and consulting. They are looking for a Sr. Director, Decision Services CoE The Sr. Director, Decision Services Center of Excellence (CoE) will be responsible for developing and driving strategy to grow the Decision Services business for TransUnion’s International business. [...]

One of my pet peeves is people who develop mobile applications and then insist on writing all their business logic as Javascript or Node.Js or something. As if the fact of delivering a mobile application overrides the need to be able to have business/IT collaboration around business logic, reduces the need for business agility or obviates requirements [...]

My old friend Carsten Ziegler and some colleagues just published a new book on business rules in an SAP environment in German: Business Rules Management mit ABAP The book is designed to help you integrate business rules with your ABAP environment. It shows how to model business rules in BRFplus to support and automate decisions. It discusses the benefits of [...]

I caught up with Bruce Silver, well known for his work on business process modeling with BPMN, for his presentation on the Decision Model and Notation standard – DMN. Bruce began by introducing DMN – you can read my DMN introduction here – and emphasized that it is both a model (underpinnings) and a notation [...]

First Look: IBM ODM on Cloud

I have blogged about IBM ODM (Operational Decision Management – their Business Rules Management System) many times before (most recently about ODM Advanced here). IBM has a new cloud offering – IBM ODM on Cloud – that was announced in early October. IBM ODM has offered various deployment options for a while – on premise, [...]

Roy Schulte of Gartner gave a webinar last week on "Best Practices for Real-Time Analytics and Decision Management" Digital business is driving CIO and senior IT leader awareness of decision management, an emerging discipline comparable to data management and business process management. Decision management improves business effectiveness by embedding real-time analytics and business rules into [...]

John Thume wrapped up the day with a session on Aster Operationalizing Analytics and the new Aster AppCenter. Success in Big Data Analytics requires several things he said: It's all about People and Process not technology he says. The technology has evolved hugely but the people and the process they have to change remain challenging. [...]

#IBMInsight Internet of Things

Jake Porway came back to talk about the coming explosion of data. With the Internet of Things, drones and more sensors everywhere, our current view of "big data" is going to seem quaint in the not too distant future. So much more data is going to come flooding in we have to adopt new technologies and new [...]

Decision Management is both an approach and a technology stack. In this opening day workshop at Decision CAMP 2014, Decision Management consultant and author James Taylor will introduce both. We'll begin with the discovery and modeling of suitable decisions, move into the construction of decision services and wrap up with the importance of decision analysis [...]