Posts tagged as:

Decision Management

How to get smarter with Decision Management

March 18, 2010

I wrote an article on the basic steps to Decision Management for BR Community this month and you can check it out here: How to Get Smarter with Decision Management. BR Community requires a (free) registration and is well worth it for those interested in business rules.

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Thoughts on Pega acquiring Chordiant

March 15, 2010

The news today is that Pegasystems (rules-based business process management) is acquiring Chordiant (decision-centric CRM). This is interesting news as it merges a company (Chordiant) with a very decision-centric/decision services separate from process mindset with one (Pega) that has mixed rules and process together much more.
Chordiant have been one of my companies to watch for [...]

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Some thoughts on perfect application development

March 10, 2010

Syndicated from ebizQ
John Reynolds had an interesting post a little while back where he shared some thoughts on Perfect development tools. His emphasis was on support for things like iterative and test-driven development but it seems to me that there is also a need to move application development beyond code.
While developers do need development environments [...]

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Predictive analytics – some tips

March 5, 2010

Syndicated from BeyeNetwork
In a great post on 8 things to keep in mind on predictive analytics, some folks from Diamond Management & Technology laid out some things to keep in mind that I really liked. Here they are with my comments – you can get more detail on each from the series of posts [...]

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New SAP BPM/business rules book coming

March 3, 2010

Syndicated from ebizQ
I am working with some folks at SAP on a new BPM book – Applying Real-World BPM in an SAP Environment. I am working on chapters about the role of decisions in processes (check out this post for some help on this topic) and on the use and management of business [...]

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A story about the power of rules to improve analytic decisions

March 2, 2010

I was traveling in South Africa last week (keynoting BI 2010) and my favorite online payment system demonstrated not once but twice, why business rules are so valuable in analytic decision making. First their analytics triggered a fraud alert – presumably based on patterns of problems from South African IP addresses. As I was trying [...]

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Rules discovery in decisions

February 23, 2010

Alan Fish has another great post over on his blog – DRA: Rules Discovery. He makes what I consider to be an essential point that is easily forgotten – you are not trying to find rules just so you know what they are, you are finding rules so you can make better decisions! Check out [...]

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Analytic Journeys #pawcon

February 19, 2010

Here’s my presentation from Predictive Analytics World, reproduced with permission from Predictive Analytics World and Rising Media.Analytic Journeys from Predictive Analytics World

View more presentations from Decision Management Solutions.

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SAS and Accenture announce partnership

February 17, 2010

Accenture and SAS announced today that they will jointly create an analytics group focused on financial services, healthcare and public service. They describe this as a “significant evolution of the existing relationship between the two companies”. The release is at  http://www.sas.com/news/preleases/AccentureSASAnalyticsGroup.html
This is obviously an interesting announcement. Ever since IBM announced its new Business [...]

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Article on decisioning and process management

February 16, 2010

Syndicated from ebizQ
The folks at BPTrends just published an article I wrote on advanced decisioning for process excellence. Advanced decisioning makes processes simpler, more agile, and smarter. Advanced decisioning allows for the effective application of business rules and advanced analytics. Making decisions explicit and managing them in concert with processes [...]

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Risk by risk – a decision-centric approach to risk management

February 15, 2010

Syndicated from Smart Data Collective
Risk management is an important topic for many organizations, especially those in financial services. Most of these organizations acquire risk one customer, one transaction at a time – this customer is not going to be able to pay (risk), this transaction is fraudulent (risk), this deal will [...]

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Time to register for Gartner BPM and my workshop

February 11, 2010

The Gartner Business Process Management Summit, March 22-24, at Caesars Palace in Las Vegas, promises to be great with some good keynotes, lots of Gartner analysts and plenty of sponsors. The early bird rate for the event ends this Monday – register by 5 p.m. EST February 15 and save $300. I [...]

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Decision points

February 10, 2010

Syndicated from ebizQ
My friend Jerome had a post this week on finding decision points – the spots in a business process where you make a decision – that was prompted by discussions he and I had with a joint client. Jerome focuses on certain kinds of activities and the words that describe them like analyze, [...]

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A decision-centric platform integrates case management

January 27, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Not only must the platform support complex and potentially long-running cases, it must do so in a decision- and automation-centric way. It is not enough for the platform to support the definition of complex cases and their tracking and management over time. It [...]

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Operational decision making as a corporate asset

January 27, 2010

Syndicated from Smart Data Collective
I often tell companies and other organizations that they should treat decisions and decision making as assets. In Smart (Enough) Systems, the book I wrote with Neil Raden, we said
Operational Decision Making as a Corporate Asset
If operational decisions must be made well for your organization to deliver on its strategy, they [...]

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Business Analytics in Operations

January 26, 2010

Syndicated from BeyeNetwork
I am working with the folks at B-eye Network and sponsors Oracle, SAS, Aha!, Adaptive and Fuzzy Logix on some research – Business Analytics: Putting Analytics To Work.There is growing interest in the power of analytics, especially predictive analytics, to improve business operations. The use of data mining and analytic techniques in operational [...]

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Working down-under

January 26, 2010

Anyone with project management/rules/decisioning experience interested in working in Australia this year, drop me a note james@decisionmanagementsolutions.com as I might have an opportunity for you.

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Book Review – Analytics at Work

January 26, 2010

I received a pre-release copy of Tom Davenport’s new book Analytics at Work: Smarter Decisions, Better Results. The book is a follow-on to Competing on Analytics (reviewed here) and is a shorter, pithier book than its predecessor. Once again Tom collaborates with Jeanne Harris and this time Robert Morison of the Concours group. Where the [...]

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Business processes and decisions – an emerging consensus?

January 21, 2010

Bruce Silver wrote a couple of interesting posts on this topic – Integrating Process and Rules – Part 1 and Part 2. Reading Bruce’s posts, and thinking back on the various posts I have written about business process and business decision management (Risks of pursuing BPM without decisioning, Adding decisioning to your BPM initiative or [...]

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Progress Software and Savvion

January 14, 2010

I got a briefing from my friends at Savvion and their new colleagues at Progress Software (Savvion is being acquired by Progress).
Progress has been positioning itself around operational responsiveness – responding to opportunities and threats in real time, to what’s happening right now: What are competitors doing right now and can we adjust pricing, what [...]

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