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Decision Management

IBM is hosting an event on its AI strategy. Rob Thomas kicked off by asserting that all companies need an AI strategy and that getting success out of AI – 81% of projects fail due to data problems – involves a ladder of technology with data at the bottom and AI at the top. It’s [...]

Digital Insurance’s Insurance Analytics and AI event is coming to New York, November 27-28 (new venue and date) Austin September 27-28, 2018. This is going to be a great place to learn how to use analytics, machine learning, data science and AI to modernize your insurance business. I’ll post more as the details firm up but [...]

I’m a big believer in decision models using the DMN industry standard notation and Decision Management Solutions uses it on all our projects – we’ve modeled over 3,000 decisions and trained over 1,000 people. But we don’t use executable decision models very often and strongly disagree with those that say the only good decision model [...]

We are relaunching our newsletter, in a GDPR-compliant way, with a focus on DecisionsFirst Digital Transformation. We were probably GDPR-compliant before but better safe than sorry. We send emails about every 3 or 4 weeks with information about resources, events and articles on Decision Management topics. For example, case studies in digital transformation; decision modeling as a [...]

John Rymer and Mike Gualtieri of Forrester Research have just published a new piece of research – The Dawn Of Digital Decisioning: New Software Automates Immediate Insight-To-Action Cycles Crucial For Digital Business. This is a great paper – not only does it mention some Decision Management Solutions’ clients as examples, it makes some great points [...]

Jim Sinur of Aragon Research recently published a new blog Mounting Pressure for Better Decisions. He argues, correctly, that decision making is under pressure because there is more data available than ever before, a need for faster change in the way organizations make decisions to respond to evolving circumstances and a general need for speed in [...]

Maureen Fleming of IDC presented at IDC Directions on How Does Decision-Centric Computing Drive Digital Transformation? She kindly shared this presentation with me. Decision-centric computing, she says: continuously receives and analyzes data to predict when decisions need to be made, systematically learns how to automate those decisions, and acts on each decision to improve performance. [...]

Jim Sinur, VP of Research and Aragon Fellow at Aragon Research recently posted “Better Decisions with Decision Management” to his blog. Jim begins by describing Decision Management as “another discipline that will help consistently deliver better decisions”, especially when added to analytics and AI. It’s great to have Jim’s focus turn to a Decision Management [...]

Analytics are only valuable if your enterprise’s decision making changes for the better. You need to build an analytic enterprise that leverages analytics to inform strategy, empower people, and especially drive systems.  An analytic enterprise uses analytics to solve its most critical run-the-business problems, and uses increasingly advanced and diverse analytics to maximize its ability [...]

DecisionCAMP 2018 in in Europe – Luxembourg to be precise – September 17-19. This is a great event and well worth your time if you are interested in the nuts and bolts of decisioning technology, Decision Management or decision modeling. Last year’s event in London was great with a wide range of presentations and lots [...]

The Decision Management Community is trying to establish a most influential people list for Decision Management specifically. The plan is to have members of the community vote based on nominations provided here. So if you have someone you think has demonstrated leadership, engagement and innovation in the Decision Management community, why not go ahead and [...]

AI is a decision-making technology. A focus on decisions, not a separate AI initiative, delivers business value and a strong ROI. A recent HBS survey of executives adopting Artificial Intelligence (AI) provides critical context for companies considering how best to invest in AI: Few companies have made much progress to date — most are experimenting. [...]

SAS Decision Manager is SAS’ platform for decision automation and is getting a significant update in December 2017. I wrote a product review of SAS Decision Manager in 2014 and a number of things have changed in the new release, which is on the new SAS Platform and leverages new SAS Viya technologies. SAS Decision [...]

BPMInstitute.org would like to get your insights on how you’re using Digital Decisioning and Analytics in your organization. Your feedback will help shape articles and focus at BPM Institute for 2018. Digital Decisioning and Analytics survey Are you using analytics and reporting to innovate business functions and models? What is the state of your analytics [...]

AI is a hot topic and we get asked a lot by clients how they can succeed with AI or cognitive technology. There’s often a sense of panic – “everyone is doing AI and we’re not!” – and a sense that they have to start a completely separate initiative, throw money at it and hope [...]

My friends at Actico recently had me record some videos on Decision Management and decision modeling with DMN. Here’s the first – 3 reasons why financial and insurance companies should adopt Decision Management. Enjoy.

I am giving a webinar on Rapid Deployment of Customer Next Best Action at 10am Pacific/1pm Eastern on November 2. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world [...]

As part of the build up to Building Business Capability 2017 I gave an interview on transforming the business. Check it out. If you want to come to BBC 2017, there’s still time to register with code SPKDMS for a 10% discount. If you are coming to BBC 2017, don’t forget to register for my [...]

I have been working on Decision Management since we first started using the phrase back in 2002 – I’m probably the guilty party behind the phrase – and Decision Management Solutions (the company I run) does nothing but Decision Management. This gives us a unique perspective on new technologies and approaches that show up. One [...]

We are running our regularly scheduled, and highly reviewed, Decision Modeling with DMN training again October 3-5, 9:30am-11:30am Pacific each time. Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for business rules and predictive analytic projects. With decision modeling, [...]