JT on EDM

This week’s event calendar is below. The intent of this weekly post is to focus on web events coming in the next few weeks and conferences in the coming months. If you know about web or physical events around business rules, analytics, optimization or decision management, please let me know – james@decisionmanagementsolutions.com.
Web Events:

Silverlink: Applying Analytics [...]

I presented on Using Business Rules to Make Processes Smarter, Simpler and More Agile at the Brainstorm conference. Here are my slides. I am going to record this one I think and post a recording soon also.
Smarter Simpler More Agile Processes
View more documents from James Taylor.

I saw ServiceBench when I presented at the Warranty Chain Management Conference and got a chance to get a more detailed presentation just recently. ServiceBench is aimed at the Service Supply Chain and is now part of NEW (who also presented at the conference). The service supply chain is often very complex because of the [...]

A quick note to point out some newly available resources on decision management.
First, Claye Green of Technology Blue (a Decision Management Solutions partner) wrote a nice little piece on barriers to decision management success.
I have been busy too, writing some shorter briefs on Decision Management topics. These are available without registration from the Decision Management [...]

Syndicated from BeyeNetwork
Timo Elliot had an interesting post Gartner on Collaborative Decision Making in which he discussed a report from Gartner called The Rise of Collaborative Decision Making (and thanks to Nic Smith of Microsoft for the link). This kind of ad-hoc, collaborative decision making is critical in companies and technology to support it is [...]

I wrote an article on customer decisioning – To Focus on Your Customer, Focus on Your Decisions – in Frost & Sullivan’s Customer Contact eBulletin. Enjoy

I am speaking on Making Processes Simpler, Smarter and More Agile with Decision Management at the Brainstorm conference in San Francisco next week. If you are a member you can check out the presentation or, better yet, register to attend the event.

I got a chance to get an overview of the latest release of Oracle Real-Time Decisions, 3.0. This is the platform for real-time decisions on which various applications (for call center, web etc) are built and sold as part of the Oracle Applications suite.
The vision of this product is to optimize “return on attention” – [...]

I caught up with David Ullman of Robust Decisions the other day. Robust Decisions has an interesting product called Accord aimed at helping with decisions. While it is not aimed at exactly the same kind of decisions as the systems I usually review, I like the product and think there is some interesting synergy between [...]

As previewed yesterday, ILOG (now an IBM company) is releasing the 7.0 products of their business rule management system (BRMS) family. These mark a big step forward for the ILOG product range. ILOG BRMS 7.0 has the standard BRMS components – an Eclipse-based development environment (Rule Studio), a web-based collaboration environment for non-technical users (Rule [...]