decision management system

Book Review: Knowledge Automation: How to implement Decision Management in Business Processes

March 13, 2012

Some time ago I got a pre-release copy of Knowledge Automation: How to Implement Decision Management in Business Processes, Alan Fish’s new book on the analysis and design techniques of decision management. I was delighted to write a foreword for Alan and with the arrival of a printed copy I wanted to extend this with [...]

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The power of Customer Decision Management

March 12, 2012

A few weeks ago Rob Brosnan wrote a nice piece on the Forrester blog – Is it time for Customer Decision Management? It’s a great piece and he described Customer Decision Management applications thus:
Customer decision management applications are tools that tailor the content, products, offers, and next actions presented to individual customers based on analytical [...]

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Managing Decision Logic in Decision Management Technologies

March 8, 2012

As regular readers know, we have released the first version of our Decision Management Systems Platform Technology report. This report is available free for download from http://www.decisionmanagementsolutions.com/decision-management-technology. This version of the report focuses on four key areas (outlined in the webinar we gave recently and available in our archive here). One of these areas is [...]

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Overlapping Decision Management Technologies Product Categories

March 6, 2012

We have released the first version of our Decision Management Systems Platform Technology report. This report is available free for download from http://www.decisionmanagementsolutions.com/decision-management-technology.
One of the challenges is that multiple product categories exist in the market for the capabilities we discuss in the report. These product categories often overlap.

While there are many Business Rules Management Systems [...]

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First Look – Predixion Insight 2.0

March 1, 2012

I got an update from Predixion Software recently. Predixion, as I have blogged before, was founded in 2009 and is focused on disrupting the predictive analytics market by making it easier to build and deploy predictive analytics. Their core belief is that success with predictive analytics is going to require the broadening of the range [...]

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Key Decision Management Technologies Product Characteristics

March 1, 2012

As regular readers know, we have released the first version of our Decision Management Systems Platform Technology report. This report is available free for download from http://www.decisionmanagementsolutions.com/decision-management-technology. This version of the report focuses on four key areas (outlined in the webinar we gave recently and available in our archive here). It also discusses some of [...]

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Decisions, rulesets and business rules revisited

February 28, 2012

Some time back I wrote Here’s how decisions and rules relate (and how to manage them) and it seemed to me that this could do with being repeated with small updates.
One of the questions I get often is around how decisions and business rules relate. Business rules are, after all, one of the core technologies for [...]

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New Report on Decision Management Technologies – The Four Capabilities

February 28, 2012

As regular readers know, we have released the first version of our Decision Management Systems Platform Technology report. This report is available free for download from http://www.decisionmanagementsolutions.com/decision-management-technology. The core of this version of the report is the description of four aspects of building a Decision Management System that drive organizations to adopt new, Decision Management [...]

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Register for our European webinar series – starts this week

February 27, 2012

To make our webinars more accessible to our European friends we have three webinars scheduled for a 16:00 CET in the coming weeks. The three are:

An Introduction to Decision Management February 29
 The use of Business Rules in Decision Management Systems March 14
The use of predictive analytics in Decision Management Systems April 11

You can register for [...]

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Enabling Business Analytics at SAS – Decision Management

February 27, 2012

For me the most interesting piece now – how SAS sees Decision Management and operational decisions. This involves a new product coming soon – SAS Rules Studio – as well as continued innovation around workflow, analytic model management and more. A great demo kicks it off with business rules in a tabular layout as one [...]

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Now available – a new report on platform technologies for Decision Management Systems

February 22, 2012

Organizations are adopting a new class of operational systems called Decision Management Systems to meet the demands of consumers, regulators and markets because traditional systems are too inflexible, fail to learn and adapt and crucially cannot apply analytics to take advantage of “Big Data.” Decision Management Systems, as I described in my book, are agile, [...]

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Here’s how to learn more about Decision Management Systems Platform Technologies

February 13, 2012

We are closing in on the first release of our definitive report on platform technologies for Decision Management Systems. We expect to make the first version available early next week (once we have completed a few production steps). This will provide an overall architecture for these technologies, describe the core product categories (Business Rules Management Systems, [...]

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First Look – Zoot

February 9, 2012

Zoot was founded in 1990 and has been providing hosted decision management solutions since 1992. With a focus on financial services, Zoot’s clients include 3 of the top 5 U.S. banks and they work with clients of all sizes and across all lines of business.  Instant credit decisioning is one of their critical offerings, but [...]

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Live Event: Improving customer service with BPM and decision management (New York)

February 8, 2012

[ March 21, 2012; 6:00 am to 7:00 am. ] I have been speaking at a series of IBM events last fall and this spring focused on “Improving customer service with BPM and decision management“. The third is in New York, NY on March 21st and the main session starts at 9am ET. I will be kicking off the session with “BPM and Decision Management [...]

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New webinar series for those in Europe (or on the East Coast)

February 8, 2012

Working with our European partners (BCS), Decision Management Solutions has scheduled a series of three webinars at 7am Pacific/10am Eastern/16:00CET. Designed to be  live events that work for those in Europe, this is a foundation series on three core topics – Decision Management, Business Rules and Predictive Analytics. There is no restriction on attendance – [...]

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Workshop: Decisions and Decision Management (Berlin, Germany)

February 8, 2012

[ June 4, 2012 to June 5, 2012. ] I am giving a live 2-day workshop in Berlin, Germany this summer on Decisions and Decision Management.

Organizations must understand how to identify and classify decisions and how to assess the potential for business rules and analytics to support and improve those decisions. They need to understand the available technologies and approaches and the long and [...]

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Webinar: The use of predictive analytics in Decision Management Systems

February 7, 2012

[ April 11, 2012; 7:00 am to 8:00 am. ] This webinar is at 7am PT, 10am ET and 16:00 CET to support our European customers.

To ensure that Decision Management Systems are analytic and adaptive you must embed the results of data mining and predictive analytics in them. In this webinar you will learn what can be discovered using data mining and predictive analytic techniques [...]

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Webinar: The use of Business Rules in Decision Management Systems

February 7, 2012

[ March 14, 2012; 7:00 am to 8:00 am. ] This webinar is at 7am PT, 10am ET and 16:00 CET to support our European customers.

This webinar will focus on business rules and on Business Rules Management Systems as a platform for Decision Management Systems. You will learn how a Business Rules Management System makes the agility and transparency you need possible and what the [...]

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A podcast about Decision Management Systems and a chance to win

February 7, 2012

Jim Harris of the OCDQ Blog (Obsessive-Compulsive Data Quality) interviewed me for his OCDQ radio show recently and the podcast is now live – check it out on his blog. In the interview Jim and I discuss the whys and wherefores of Decision Management, the four principles of Decision Management Systems and the three legged [...]

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Webinar: An Introduction to Decision Management

February 6, 2012

[ February 29, 2012; 7:00 am to 8:00 am. ] This webinar is at 7am PT, 10am ET and 16:00 CET to support our European customers.

This webinar will introduce the key principles of Decision Management Systems and explain their role in a modern information systems architecture. You will learn what it means for Decision Management Systems to be agile, analytic and adaptive. The four principles [...]

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