decision making

Here’s how to put strategic thinking into action

January 6, 2011

I was reading this article on Have you tested your strategy lately? in the McKinsey Quarterly and I was struck by test 10: Have you translated your strategy into an action plan?
This struck me because one of the most persistent problems I see in corporate strategy is what I call the “make it so” problem. [...]

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Elements of Business Analytics

November 17, 2010

Syndicated from IIA
My friends at SAS, a sponsor of IIA, have a nice piece on their Knowledge Exchange – Elements of a Business Analytics Framework for IT. This lays out their view on the different kinds of decision types and maps them to decision frequency. Both in Smart (Enough) Systems and in my blog posts [...]

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The three legged stool – business, analytics, IT

November 2, 2010

Syndicated from Smart Data Collective
I was inspired to write something this week on the need to get people to collaborate by a post Jim Harris wrote called The Business versus IT—Tear down this wall! and the response Gary Cokins made in That Wall Dividing IT and Users. Both Jim and Gary [...]

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Predixion, Zementis and Lyzasoft

October 26, 2010

Interesting announcements last week from three companies I have reviewed recently – Predixion, Zementis and Lyzasoft. Predixion has developed some interesting cloud-based predictive analytic technology – tools to load data from Excel and build predictive models from it – while Lyzasoft has a nice collaborative business intelligence environment and [...]

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Decision Services need more than rules – #rulesfest

October 12, 2010

I just completed my presentation at RulesFest so here are the key points.
For the RulesFest audience I assumed that either they were already using business rules or at least that they plan to be, and that  they knew what a rule engine is and how it works. Before going on to my five points, let [...]

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What, exactly, do you mean by business rules

October 8, 2010

Syndicated from ebizQ
Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was “Change business rules and processes without impacting underlying applications”. This focus on agility is not, perhaps, surprising but it prompted an interesting comment from John [...]

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A really fresh look at business analytics

October 7, 2010

Syndicated from BeyeNetwork
A friend sent me a link to a webinar on “The End of BI as We Know It” that promised “A fresh look at what business analytics means”. It wasn’t clear who was speaking or what company was sponsoring but the title intrigued me (as it was meant to). But when I looked [...]

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Oracle RTD Roadmap #oow10

September 20, 2010

The Oracle Real Time Decisions (RTD) roadmap began with a quick review of Oracle RTD (see my earlier post on the role of RTD in e-commerce) – an analytical decision service that sits between the operational and analytic applications of an organization so that operational business processes can be analytically enhanced. Crucially it combines prescriptive [...]

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Oracle Real Time Decisions in e-commerce #oow10

September 20, 2010

I am attending a few sessions at Oracle OpenWorld this week and the first one is an overview of Oracle Real-Time Decisions (RTD) in e-commerce. I have reviewed RTD 3.0 before. The context for using RTD is that consumers are harder to reach, satisfy and retain – their behavior evolves more quickly, there is more [...]

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Simplifying complex processes

September 9, 2010

Syndicated from ebizQ
There are lots of good reasons for adopting business process management as an approach, and a Business Process Management System as a technology. The benefits that can be gained are real but they can be undermined by over complex process designs. If the process you end up designing is the BPMN or BPEL [...]

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Scorecards – one place where rules and analytics meet

August 18, 2010

Eric Charpentier had a nice introduction to scorecards overs on his blog. He does a nice job of describing an additive scorecard, that is a scorecard designed to represent a predictive analytic algorithm (not to be confused with a dashboard-like scorecard). He does not talk much about reason codes – the ability of a scorecard [...]

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Decision Management and reforming hospitals

August 17, 2010

The McKinsey Quarterly had a nice piece on Reforming hospitals with IT investment that contained a great paragraph:
Combined with clinical-decision-support (CDS) tools that give physicians best-practice guidelines for medical procedures and with stricter coding classifications, electronic health records not only broaden access to medical information but also serve as a forcing agent [...]

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On the importance of experimentation

August 4, 2010

Syndicated from ebizQ
The McKinsey Quarterly had an article today on Ten Tech-enabled business trends to watch and number 5 caught my eye -Experimentation and big data. As the authors say
What if you could analyze every transaction, capture insights from every customer interaction, and didn’t have to wait for months to get data from [...]

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More on decisions and decision management

July 29, 2010

Syndicated from B-Eye-Network
I recently wrote an article for the IIA on decisions, decision management and analytics. This was prompted by Tom Davenport’s recent interview on the Sloan Business Review on Reengineering your decision making processes about analytics and how companies make decisions. This interview also prompted Boris Evelson of Forrester to write this blog post [...]

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Decisions, decision management and analytics

July 29, 2010

Syndicated from International Institute for Analytics

Tom Davenport was interview recently by the Sloan Business Review on Reengineering your decision making processes about analytics and how companies make decisions. While the interview is mostly focused on manual decision making, many of the points are just as valid when you consider decision management and decisioning technology as [...]

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Speaking at the Bay Area Metrics User Group

May 25, 2010

[ June 2, 2010; 6:00 pm to 8:00 pm. ] I am speaking at the Bay Area Metrics User Group (MUG) and Metrics Special Interest Group (MSIG) meeting on Performance Management & Agility – Wednesday June 2 3, 6-8pm.
Significant investments have been made in performance management systems that purport to enable organizations to manage better [...]

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First Look – IBM/SPSS Decision Management and Modeler

May 19, 2010

I received an update from IBM recently on IBM SPSS Decision Management 6 and IBM SPSS Modeler 14. IBM  sees organizations with many different data sources (inside and outside) that are moving from a traditional approach focused on reporting to one that involves “predict and act” – real-time, fact-driven decision making at the point of [...]

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Operational Analytics research available

May 6, 2010

Syndicated from BeyeNetwork
I have been working on some research with the BeyeNETWORK and we are pleased to announce the release of “Operational Analytics: Putting Analytics to Work in Operational Systems”.
The basic premise for this report is the power of analytics to improve decision making has huge potential when applied to the large numbers of decisions [...]

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Teradata Active Enterprise Intelligence

April 28, 2010

Dave Schrader presented on 3 years of Active Enterprise Intelligence progress, giving the same presentation he uses to talk to customers, especially business customers. He has been showing customers that their peers have been adopting Active Enterprise Intelligence (some 146 case studies) and discussing some of the challenges (which are people problems, of course).
Active Enterprise [...]

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IBM Advanced Case Management

April 15, 2010

At the IBM Advanced Case Management event in San Francisco today. Mike Rhodin, SVP of the newly formed Solutions Group within IBM Software, introduced the role of Advanced Case Management in Smarter Planet.
Smarter Planet is IBM’s umbrella concept for building systems to add intelligence to an increasingly instrumented and interconnected world. The changing kinds of [...]

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