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decision making

Tom Debevoise and I have just published The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling and it’s now available on Amazon. A little bit about the book: the landscape of process modeling has evolved as have the best practices. The smartest companies are using decision [...]

Brian McDonough has been writing (with Dan Vesset, Steve Hendrick, Henry Morris and others) on Decision Management at IDC for many years and he has recently published an IDC MarketScape: Worldwide Decision Management Software Platform 2014 Vendor Assessment. The report has an IDC MarketScape figure, IDC’s opinion on the Decision Management market, process and software as well as some [...]

Gregory over at KDNuggets had an interesting post with some Top Analytics and Big Data trends ahead of Strata Hadoop NYC Conference based on input from their readers. Three trends struck me: The challenge of communicating complex analyses to non-technical clients/partners We are having increasing success using logical decision models to show how data and analytics drive better [...]

One of my students at UCI pointed me to this great Seth Godin post: Don’t measure anything unless the data helps you make a better decision or change your actions. If you’re not prepared to change your diet or your workouts, don’t get on the scale. Seth’s always worth listening too (I regularly quote his blow [...]

There was a fascinating piece in the Economist last week – Little things that mean a lot. This piece really resonated with me – even the title sounds a lot like my mantra of “Big Data, Little Decisions” (you can see a selection of the articles and webinars I have given on this topic here). So what were [...]

OnStar presented at PegaWorld on their use of Pega Decision Management (the old Chordiant product) for managing telematics to improve customer experience. OnStar handles 7M customers worldwide and about 4 calls per second. It has handled more than 780M customer interactions to date including 3.8M emergencies and nearly 10M remote door unlocks. OnStar began as a [...]

TDWI just published a new article of mine on Moving to Real-Time Decisions (it’s in a members-only newsletter so you will need to be registered to view). When it comes to analytics, many organizations focus on using analytic insight to improve executive decision making. Yet there is often an even greater opportunity when using analytics [...]

I am giving a class at the TDWI World Conference “Evolving Your Requirements Approach to Advanced Analytics with Decision Management” in Boston, July 20-25. This is a new class for TDWI that builds on my successful class at the University of California Irvine Extension program. Big data makes it hard to scale human interpretation, forces [...]

I am speaking on Moving to Real-Time Analytic Decision Making with Decision Management at the TDWI Executive Summit in Boston, July 21-23 The right time to make decisions for organizations is increasingly real time. Customers want responses in real time; supply chains must adapt to disruption in real time; fraud must be caught before it gets into [...]

SAP recently summarized their Advanced Analytic solution stack, putting all their various advanced analytic components into a single solution stack. SAP sees advanced analytics as important as being competitive in the future will rely on an ability to leverage all kinds of data. They see Big Data, the Internet of Things, the need for increasingly [...]

Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace [...]

Legacy systems remain critical to many (most) organizations and so legacy modernization is still a hot topic (which is why we have this recording of a webinar on legacy modernization we did with our partner TechBlue). With that in mind, as at is has been a while since I blogged on this topic, I thought I would [...]

I have been interviewing analytic practitioners periodically – last year I interested Andrea Scarso, CEO of MoneyFarm and more recently I interviewed Tracy Allison Altman, co-founder of Ugly Research.  Next up is Nauman Sheikh, a seasoned professional of Data & Analytics. Nauman was introduced to me by a client who really liked his book Implementing Analytics: A [...]

I am giving a webinar on Nurture Customer Loyalty With Personalized Messages and Channel Alignment for the Association of Strategic Marketing on March 17 at 1:00pm Eastern More customers are using more channels and with the growth in mobile and other automated channels it’s challenging to deliver personalized, targeted messages across channels and over time. One-size-doesn’t-really-fit-anyone [...]

First Look: Tibco Spotfire 6

I got an update from Tibco recently having last heard from them when I got an update on Spotfire 4. Since then they have partnered with Attivio for supporting unstructured data (4.5), added a new in-memory engine and support for in-database analytics as well as native support for R – the Tibco Enterprise Runtime for [...]

This is the last week for our 2013 survey on Predictive Analytics in the Cloud – Use Cases, Trends and Big Data.  Please go right now and take the survey here – it’s quick , anonymous and you have a chance to win a $100 Amazon gift card. There’s been tremendous growth cloud and predictive analytics both [...]

I have been blogging and writing about the Decision Model and Notation standard on the blog for a while now (check out these posts on the goal of a standard from 2011 and these on the approach and the submission itself). Today was a big day because the key boards at the Object Management Group approved our submission, [...]

DREAMing of decision requirements

I recently spoke at the DREAM event in the Netherlands  – the Dutch Requirements Engineering and Management event. This was a great event, focused on requirements engineering and I spoke on “Simpler, smarter and more agile: Modeling decision requirements to simplify processes and effectively apply business rules.” Here’s the gist of the presentation Business rules are [...]

We would really like your input for our 2013 survey on Predictive Analytics in the Cloud – Use Cases, Trends and Big Data. Back in 2011 we did a survey and associated research on the use of predictive analytics in the cloud. While it may not seem like that long ago, back then predictive analytics was [...]

I am giving an All Analytics Academy session on “Advancing the Art of Business Decision Making” as part of the Big Data Analytics series on October 30 at 2pm ET. The abundance of data and the demand for real-time insights is placing enormous pressure on traditional information management systems. Enterprises need decision management systems that [...]