decision-centric

Decision Management Orchestrating Consistent Enterprise-wide Decisions #iod11

October 25, 2011

Erick Brethenoux, Pierre-Henri Clouin and Asit Dan presented on IBM’s Decision Management approach – a nice chance to see both the Business Analytics and WebSphere bits of IBM talking about the same problem. CEOs consistently tell IBM that volatility, uncertainty and complexity are continuing issues. CIOs with a mandate to transform the business are responding [...]

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Webinar: Strategic Advantage of Focusing on Decisions

October 17, 2011

[ October 19, 2011; 11:00 am to 12:00 pm. ] I am giving a webinar for IBM on “Strategic Advantage of Focusing on Decisions” on 10/19/11 at 11 AM PT / 2 PM ET. I will discuss the value of becoming a decision-centric organization. Learn strategies and best practices for leveraging technology to execute operational business decisions more effectively. See how you can bridge the [...]

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Many Kinds of Analytics, One Approach to Maximize Their Value

June 21, 2011

Working with clients it is clear that the interest in analytics has never been greater than it is today. Yet there is still confusion about what analytics means. We have web analytics to analyze logs and clickstream data to optimize websites; data mining and predictive analytics to analyze structured data to segment customers and to [...]

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Business Rules Forum Presentation: Begin with the Decision in Mind

May 17, 2011

[ November 2, 2011; 11:00 am to 12:00 pm. ] I am giving a cross-track presentation on Beginning with the Decision in Mind at the Building Business Capability event in Florida November 2 at 2pm Eastern.

Years of working with business rules and other decisioning technologies from business intelligence to predictive analytics and optimization has made one thing clear – technologies alone are not the answer. [...]

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IM 2011 Keynote: From Business Intelligence to Decision Management

May 17, 2011

[ October 12, 2011; ] I am giving the closing keynote at IM 2011 – from information to decisions on October 12th in Copenhagen, Denmark.

The data you have, the way you analyze it and use it, and the way you act on this analysis can drive better results and business outcomes. This ability to improve decision making – to manage [...]

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eMetrics Panel: Practical Predictive Marketing

May 17, 2011

[ October 19, 2011; 1:00 pm to 2:00 pm. ] I am on a panel on “Practical Predictive Marketing” at eMetrics 2011 in New York. The panel is late in the day on Wednesday October 19th and I will be joined by Vicky Brock, Highland Business Research and Samantha Lipson, Rapp Collins Worldwide.

Predicting what people are going to do is a fool’s game. But [...]

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Predictive Analytics World Workshop: Driving Enterprise Decisions with Business Analytics

May 17, 2011

[ October 18, 2011; 6:00 am to 1:30 pm. ] I am giving a workshop on Driving Enterprise Decisions with Business Analytics at Predictive Analytics World in New York all day on Tuesday October 18th.

Putting business analytics to work is top of mind for organizations like yours. Business agility and operational responsiveness are more important than ever. There is a real opportunity to use analytics [...]

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More on the relationship between Decision Management and BPM

May 10, 2011

There’s a great article over on IBM’s Good Decisions blog called “What’s Decision Management got to do with Business Process Management?” The article lays out a nice scenario for Decision Management and differentiates between business event processing, business rules management, analytics and business process management. It is definitely worth a read. There are a couple [...]

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Managing (and automating) scattered policies

April 21, 2011

Michael Rasmussen had a great post recently – Hordes of Policies Scattered Across the Organization – in which he had a great list of the challenges with risk management policies. Now Michael’s view of Governance Risk and Compliance (GRC) is a little different than mine but he is spot on with this list of issues. [...]

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IBM IMPACT 2011 Day 2 Keynotes

April 12, 2011

Steve Mills kicked off day 2 to talk about the kind of IT architecture that supports business agility. Your IT architecture, he says, must enable business processes run reliably and securely across application silos. Business must own their processes and their data, not have them be subsumed into siloed packaged applications. IT must enable these [...]

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Decision Management: Orchestrating Consistent Enterprise-Wide Decisions

April 11, 2011

As companies move to this more changeable, uncertain world that requires a coordinate extended enterprise, it is essential to manage decisions as well as processes – not by using process management to manage decisions but by managing decisions alongside processes. These operational decisions – micro decisions – are the front line in driving business agility [...]

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IBM WebSphere update

April 11, 2011

Helping clients transform their business is the theme. In the rapidly changing world, transformation is not optional and it doesn’t come easy. IBM talks about a “culture of adaptability” and about complex business ecosystems that pull together capabilities from multiple companies as part of delivering new products and services. IBM’s recent focus has been on [...]

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The goal of a Decision Model and Notation Standard

March 29, 2011

Last week I posted from an Object Management Group standards meeting on efforts to develop a Decision Model and Notation standard. You can see my kick-off presentation and the table of contents in the first post of the sequence – OMG Decision Model Notation – Importance of Decisions. In response to this sequence one of [...]

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Operational business decisions the Ron Ross way

March 24, 2011

I have been reading some of Ron Ross’ recent pieces on operational decisions. First there is a nice article called “Operational Business Decisions: Whose Decisions Are They Anyway” on BR Community. A short read this makes some great points that are worth re-iterating:

We need to focus on a decision “the way business people see it” [...]

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5 ways predictive analytics cuts enterprise risk

March 14, 2011

Eric Siegel opened Predictive Analytics World with a view of using predictive analytics in enterprise risk management. Eric began by giving some examples of “macro” risk – single, catastrophic risk events. But his focus, and the focus of predictive analytics, is on “micro” risk – risk-based micro decisions in my terminology. These are risk decisions [...]

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Decision Management and Insurance – A Series

February 10, 2011

Insurers face new and growing challenges as the market moves into recovery in 2011: more delivery channels, demographic shifts, a changing competitive landscape and a rapidly evolving regulatory and compliance environment. Many insurers are faced with meeting this challenges hampered by inflexible legacy applications, underutilized data from internal systems and external sources, and manual spreadsheets [...]

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IDC: Decision Management Market at $10B by 2014

January 18, 2011

The folks at IDC (Dan Vesset, Maureen Fleming, Steve Hendrick, Henry Morris and others) have just released Worldwide Decision Management Software 2010–2014 Forecast: A Fast-Growing Opportunity to Drive the Intelligent Economy – the first ever market sizing for “Decision Management”. This is exciting – it’s great to have a leading research organization like IDC pull [...]

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Here’s how to put strategic thinking into action

January 6, 2011

I was reading this article on Have you tested your strategy lately? in the McKinsey Quarterly and I was struck by test 10: Have you translated your strategy into an action plan?
This struck me because one of the most persistent problems I see in corporate strategy is what I call the “make it so” problem. [...]

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Elements of Business Analytics

November 17, 2010

Syndicated from IIA
My friends at SAS, a sponsor of IIA, have a nice piece on their Knowledge Exchange – Elements of a Business Analytics Framework for IT. This lays out their view on the different kinds of decision types and maps them to decision frequency. Both in Smart (Enough) Systems and in my blog posts [...]

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Five Ways Predictive Analytics Cuts Enterprise Risk #pawcon

October 19, 2010

Eric Siegel opened Predictive Analytics World with a keynote on Five Ways Predictive Analytics Cuts Enterprise Risk. Predictive analytics is a hot topic these days, with demand in terms of jobs for instance doubling since the beginning of 2009. Yet the audience was really clear that most executives do not get the true power of [...]

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