decision automation

Decision management and case management

December 14, 2007

I attended a very interesting presentation given by Henk from Cordys this week on Case Management. With Henk’s permission I have posted his slides on Slideshare.net (you can see them embedded below). Case management is an interesting “subset” of Business Process Management. I say “subset” as I don’t think that case management “processes” are really [...]

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The power of decision automation – CapOne’s Card Lab

December 11, 2007

Ron Shevlin blogged about CapOne’s new Card Lab. Like Ron I really like the fact that CapOne is using the interactivity possible on the web both to let customers find a product that meets their requirements and to gather a whole bunch of useful information about how customers think about credit cards. What strikes me, [...]

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Using decision management to make e-prescribing useful

December 7, 2007

Bill over at the Wireless MD had a couple of interesting posts on e-prescribing today – Senatorial bi-partisan support for e-prescribing and Caveats for e-prescribing. The use of technology to improve healthcare is an endlessly fascinating discussion and the use of information systems to handle prescriptions (e-prescribing) is one of the most debated.
There is growing [...]

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Web 2.0, Social Media and Decision Management

December 3, 2007

One of my favorite BI bloggers, Cyril Brookes, had an interesting post today – What Does Web 2.0 Really Mean for BI’s Future?. He starts by pointing out that “Successful BI enables the executives and professionals to make better decisions” to which I would add that successful enterprise decision management enables the systems in an [...]

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More thoughts on RuleBurst and Haley

November 28, 2007

Having posted some initial thoughts on RuleBurst’s acquisition of Haley, I was lucky enough to get some time with Peter Still, VP Strategy. Peter and I spent an interesting hour discussing the merger and the combined companies plans so I thought I would share some of my thoughts.
The first interesting thing to note is that, [...]

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When is Application Development not Application Development anymore?

November 27, 2007

An interesting post caught my eye recently – Should we still call it Application Development? This seems like an interesting question, particularly when you start considering the decomposition of the application that has taken place over the last decade. Not so long ago, applications (especially enterprise applications) were monolithic. They handled their own data, user [...]

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Jim Sinur’s new blog

November 26, 2007

Jim Sinur, formerly the rules guru over at Gartner and now CSO At Global 360 has a blog to which he has started posting. He already has three posts I found interesting:

The Grey Wave is Coming: BPM has to HelpAutomating decisions is also critical when you start thinking about the impending wave of retirement. Not [...]

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Empowering executives in 2008

November 21, 2007

Timo Elliott of the BI questions blog had a “prediction” about 2008 this month – 2008: From Business Automation to Business Optimization?. Timo makes some great points and I agree with his premise that past is about automating business processes and the future is going to be about optimizing the business, in part by ensuring [...]

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Please don’t just “unify” rules and process

November 19, 2007

Mark Proctor, he of Drools fame, posted today on his vision for unifying rules and processes. Not content with describing me as “large” and “infamous” in a previous post, now he has to get my blood pressure up with this new post! Seriously, though, I am going to disagree with Mark’s basic premise.
For starters, the [...]

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Some thoughts from the Enterprise Search Summit

November 8, 2007

I got a chance to attend some of Enterprise Search Summit West yesterday (thanks to my friends at Semantra). I attended a couple of sessions and browsed the exhibit hall.
The first session was entitled “What is Semantic Search“. Seth Earley gave a rapid 30 minute overview of semantic search. He touched on explicit and implicit [...]

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Using decision management to move marketing to the next level

November 7, 2007

I always enjoy reading David Raab’s work and his recent post on marketing software was no exception. In The Next Big Leap for Marketing Software he makes a number of great points and I particularly like the steps he lays out for getting people on board. I have blogged before about the value of using [...]

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Pretty pictures are not enough

November 6, 2007

I saw this article today on Real-Time Analytics: The Importance of Strategic Alignment and Ease of Use, and it made me think (again) about the danger of pretty pictures. While the article makes some good points about analytics in manufacturing, it seems to me that the author is sucked in to thinking that pretty pictures [...]

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Book Review: Super Crunchers

October 16, 2007

Super Crunchers: Why thinking by numbers is the new way to be smart
Ian Ayres book, Super Crunchers: Why thinking by numbers is the new way to be smart, is another book extolling the virtues of data-driven decision making. In that regard it is very similar to Competing on Analytics. The book focuses in on the [...]

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Book Review – Competing on Analytics

February 26, 2007

Competing on Analytics: The New Science of Winning by Tom Davenport and Jeanne Harris
Tom and Jeanne have written a new book (building on a paper they wrote some time ago) about what they call “analytic competitors”, that is to say companies that use their analytic prowess not just to enhance their operations but as their [...]

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Book Review – The only sustainable edge

November 30, 2006

The Only Sustainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization
In this book John and John discuss how recent changes in the world will force, indeed are forcing, companies to change how they think about offshoring and outsourcing, innovation and even their core business processes. They describe how a combination of “Converging [...]

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Book Review – The Long Tail

November 26, 2006

The Long Tail: Why the Future of Business is Selling Less of More
Chris Anderson does a nice job of introducing some key concepts that are redefining business in the Internet era. As he says “The era of one-size-fits-all is ending, and in its place is something new, a market of multitudes”. In this world the [...]

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