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competency center

Last up an executive panel focused on Watson Analytics: How much data, how complex or what kind of data drives value from Watson Analytics? Self-service is core to the value proposition more than the kind of data or volume of data If you have only a little data then one of the interesting aspects is [...]

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

Cross-posted at ebizQ A panel discussion from multiple companies (Wells Fargo, Iron Mountain and Kaiser Permanente) on BPCCs. I am not going to attempt to capture the whole conversation but here are some key lessons/hints/critical success factors: Case studies of the people, process and technology – scheduled presentations help build momentum Best practices templates for [...]